3D Copy Imax 3D Under The Sea artifact issue

[drmark12pa]

I've just ripped my Imax 3D Under the Sea BD 3x and continue to get video artifact in the right eye only when watching it using my Popcorn HourA400. I'm using DVDFab 8.2.2.8. I've tried ripping using the highest quality ripping rate and downsizing.
The audio works just fine (DTS-HD) and the 3D actually does work but just the right eye in my 3D glasses has artifcat.
Has anyone seen this previously or had problems with other discs (or the Imax series) before?
I have not had any trouble with my Avengers 3D or Tron Legacy 3D at all.

[CBR929]

Hi drmark12pa
Please post your internal log for this movie.
CBR929

[drmark12pa]

Log

DVDFab 8.2.2.8 (2013/03/22 23:37:07)

0m 01.45s: Start preload dll...
0m 01.51s: Load dll successful.
0m 01.51s: Start load fabplay dll...
0m 01.57s: Load fabplay dll successful.
0m 01.57s: Windows os type is: 13.
0m 01.60s: Transfer settings successful.
0m 01.73s: GPUAccelerate: 3
0m 01.73s: CUDA cap: 0
0m 01.73s: Support coreavc decode: 0
0m 01.73s: Graphics info: ATI Radeon HD 4350 : :
0m 01.73s: Qt Translator file load success
0m 01.77s: Load config successful.
0m 01.77s: Init profile data driver sucessful.
0m 04.85s: Init GPU settings sucessful.
0m 04.85s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 04.85s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 05.14s: Config ExBar successful.
0m 05.14s: dvd2dvd have 8 elements.
0m 05.33s: dvd2mobile have 32 elements.
0m 06.36s: blu-ray2blu-ray have 4 elements.
0m 06.39s: blu-ray2mobile have 21 elements.
0m 07.05s: blu-ray23d have 7 elements.
0m 07.25s: blu-ray2dvd have 1 elements.
0m 07.28s: file2mobile have 31 elements.
0m 08.29s: file2dvd have 1 elements.
0m 08.33s: file2bluray have 1 elements.
0m 08.81s: Config work ui controls successful.
0m 08.90s: Init burn engine successful.
0m 08.95s: StartNotify successful.
1m 18.99s: opening drive E
1m 18.99s: opened i/o
1m 18.99s: got media type 15
1m 19.26s: got max lba 7498719
1m 19.88s: got disc type 20
1m 19.88s: type Blu-ray BDMV
1m 19.88s: volume label IMAX_UNDER_THE_SEA_3D
1m 19.91s: internal path E:/BDMV/
1m 19.92s: aacs 1 bd+ 0
1m 20.31s: got bdmv
1m 20.32s: Vendor: HL-DT-ST
1m 20.32s: Product: BD-RE WH12LS30
1m 20.32s: Revision: 1.00
1m 20.32s: Vendor specific:
1m 20.32s: AACS version: 1
1m 20.32s: Number of concurrent AGIDs: 1
1m 20.32s: Supports bus encryption: NO
1m 20.32s: Supports binding nonce generation: YES
1m 20.32s: Supports Hybrid discs: NO
1m 20.32s: got agid 0
1m 20.34s: sent host cert chal
1m 20.35s: got drive cert chal
1m 20.35s: BEC 0
1m 20.35s: DRIVE_VENDOR 0x0074
1m 20.39s: got drive key
1m 20.57s: got host key signature
1m 20.57s: verified drive signature
1m 20.57s: verified host signature
1m 20.60s: sent host signature and key point
1m 20.60s: got bus key
1m 20.62s: got agid 0
1m 20.64s: sent host cert chal
1m 20.65s: got drive cert chal
1m 20.65s: BEC 0
1m 20.65s: DRIVE_VENDOR 0x0074
1m 20.68s: got drive key
1m 20.68s: got host key signature
1m 20.68s: verified drive signature
1m 20.68s: verified host signature
1m 20.71s: sent host signature and key point
1m 20.71s: got bus key
1m 20.71s: got volume id
1m 20.71s: got volume id mac
1m 20.71s: volume id is correct
1m 20.71s: got vid
1m 20.79s: blu-ray B93CBFC45EE641DB373295D187D4667AA1EE658D
1m 20.99s: cert BEE=0x00
1m 22.34s: D 4ED7980F
1m 22.34s: got vuk
1m 22.34s: got unit key 1
1m 26.39s: got discinfo
1m 26.49s: got bdmv
1m 28.01s: got extended bdinfo
1m 28.01s: opened blu-ray

[CBR929]

Hi drmark12pa
There should be a little more to the log, that's the part I want to see.
CBR929

[drmark12pa]

That's odd as that is the only part of the log pertaining to Under The Sea. I may just delete to entire log and rip it again so I know that everything in the log pertains to just that title.
Is there anywhere else to look for the additional log details? All of the other log entries appear longer.

[drmark12pa]

I just deleted the old log notepad file and reripped.. now there is no notepad log at all. Any idea how to get that log back or where it went?

[drmark12pa]

These are the only 2 lists I get from the logs in the notepad files dvdfab_burn_vso and dvdfab_internal



2013-03-23 15:32:03 ---- ******************** Log session stop 23-Mar 15:32:03.321 PID 10468********************
2013-03-23 15:07:37 Info Current Drive selected : 1:0:0 - HL-DT-ST BD-RE WH12LS30 1.00 [E] (Ide)
2013-03-23 15:07:37 Info Using Advanced SPTI interface
2013-03-23 15:07:37 Info System default language : English (United States)
2013-03-23 15:07:37 Info User default language : English (United States)
2013-03-23 15:07:37 Info DLL Version : 4.0.21.489
2013-03-23 15:07:37 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2013-03-23 15:07:37 Info Version : 8, 2, 2, 8
2013-03-23 15:07:37 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2013-03-23 15:07:37 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2013-03-23 15:07:37 ---- ******************** Log session start 23-Mar 15:07:37.989 PID 10468********************




DVDFab 8.2.2.8 (2013/03/23 15:07:30)

0m 01.43s: Start preload dll...
0m 01.48s: Load dll successful.
0m 01.51s: Start load fabplay dll...
0m 01.57s: Load fabplay dll successful.
0m 01.57s: Windows os type is: 13.
0m 01.57s: Transfer settings successful.
0m 01.70s: GPUAccelerate: 3
0m 01.70s: CUDA cap: 0
0m 01.70s: Support coreavc decode: 0
0m 01.70s: Graphics info: ATI Radeon HD 4350 : :
0m 01.70s: Qt Translator file load success
0m 01.74s: Load config successful.
0m 01.74s: Init profile data driver sucessful.
0m 04.77s: Init GPU settings sucessful.
0m 04.77s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 04.78s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 05.08s: Config ExBar successful.
0m 05.08s: dvd2dvd have 8 elements.
0m 05.25s: dvd2mobile have 32 elements.
0m 06.28s: blu-ray2blu-ray have 4 elements.
0m 06.31s: blu-ray2mobile have 21 elements.
0m 06.95s: blu-ray23d have 7 elements.
0m 07.16s: blu-ray2dvd have 1 elements.
0m 07.19s: file2mobile have 31 elements.
0m 08.19s: file2dvd have 1 elements.
0m 08.22s: file2bluray have 1 elements.
0m 08.70s: Config work ui controls successful.
0m 08.81s: Init burn engine successful.
0m 08.86s: StartNotify successful.
0m 58.75s: opening drive E
0m 58.75s: opened i/o
0m 58.77s: got media type 15
0m 59.03s: got max lba 7498719
0m 59.67s: got disc type 20
0m 59.67s: type Blu-ray BDMV
0m 59.67s: volume label IMAX_UNDER_THE_SEA_3D
0m 59.70s: internal path E:/BDMV/
0m 59.72s: aacs 1 bd+ 0
1m 00.14s: got bdmv
1m 00.16s: Vendor: HL-DT-ST
1m 00.16s: Product: BD-RE WH12LS30
1m 00.16s: Revision: 1.00
1m 00.16s: Vendor specific:
1m 00.16s: AACS version: 1
1m 00.16s: Number of concurrent AGIDs: 1
1m 00.16s: Supports bus encryption: NO
1m 00.16s: Supports binding nonce generation: YES
1m 00.16s: Supports Hybrid discs: NO
1m 00.16s: got agid 0
1m 00.17s: sent host cert chal
1m 00.17s: got drive cert chal
1m 00.17s: BEC 0
1m 00.17s: DRIVE_VENDOR 0x0074
1m 00.22s: got drive key
1m 00.42s: got host key signature
1m 00.42s: verified drive signature
1m 00.42s: verified host signature
1m 00.45s: sent host signature and key point
1m 00.45s: got bus key
1m 00.47s: got agid 0
1m 00.48s: sent host cert chal
1m 00.50s: got drive cert chal
1m 00.50s: BEC 0
1m 00.50s: DRIVE_VENDOR 0x0074
1m 00.53s: got drive key
1m 00.53s: got host key signature
1m 00.53s: verified drive signature
1m 00.53s: verified host signature
1m 00.56s: sent host signature and key point
1m 00.56s: got bus key
1m 00.56s: got volume id
1m 00.56s: got volume id mac
1m 00.56s: volume id is correct
1m 00.56s: got vid
1m 00.67s: blu-ray B93CBFC45EE641DB373295D187D4667AA1EE658D
1m 00.90s: cert BEE=0x00
1m 02.23s: D 4ED7980F
1m 02.23s: got vuk
1m 02.23s: got unit key 1
1m 06.32s: got discinfo
1m 06.41s: got bdmv
1m 07.97s: got extended bdinfo
1m 07.97s: opened blu-ray

[CBR929]

Hi drmark12pa
I was curious if you were using Cuda or Software.
If you were using Cuda, try it with settings all set to Software and try again.
CBR929

[glenns]

I ripped this and had no trouble also have all the other Imax films and their was no trouble with them most were done a while ago with older versions of Fab.

CBR929: His video card doesn't have cuda 0m 01.73s: CUDA cap: 0

[glenns]

Can you try it on other than your popcorn machine to see if the problem is still their?

[glenns]

You say your downsizing the movie if you made a side by side try switching the right and left eye to see if this helps or not. You can also turn your 3d glasses upside down for a fast look.

What artifacts are you seeing anyway?

If your only getting this when viewing on your popcorn machine remember 3d needs high speed hdmi cables to view 3d and hd soundtracks.

[drmark12pa]

So far some of the bigger, more action packed both video and audio like the Avengers work ok so I don't think it has anything to do with the HDMI.
I've attached a screen shot of my software settings... what would you guys recommend changing? And if I change them should they be changed back for all other movies?
The artifact I get in the right eye is like blocks of video graphic... not the whole picture just blocky graphic icons that obscure the picture in places and occur randomly enough where it's not very watchable

[glenns]

Uncheck lightning recording and redo the movie.It will take a lot longer to make a movie but you may not get the problem you are talking about.You can do this any time you have this problem as with cuda lightning recording sometimes makes things not work as it should.

Try version 9 of Fab it has updates version 8 doesn't have and it puts out a more detailed log to check for more things.

You say it happens on your popcorn machine can you play the disk or iso on another machine? The more information you provide the better we can help you.

Also when you downsized what did you do make a 25 gig iso or make a side by side 3d and if so what size 8.5 gig,25 gig or what?

[CBR929]

Hi drmark12pa
That pic helps, please put a check in the Disable all GPU codes and set everything to software in the drop down boxes.
Hope this helps
CBR929

[drmark12pa]

Unfortunately I don't have another media player to test it (my Dune will display a message about not being able to display 3D).
Once I copy it (hopefully successfully), should I put the settings back to previous settings or keep the Software settings checked and keep the Lightning recording unchecked? (by the way what is difference when these are checked vs. unchecked.. is their quality difference?)

I don't shrink the size down at all... the Under The Sea disc is only 14gb total.

I have yet to make the jump the version 9. Would you guys strongly recommend going to it?