i am getting an i/o error [SOLVED]

[geaejam]

when i try to any copy movie to BD25 disc for backup. i am getting an i/o error when i copy movie to hard drive everthing gose just fine and when it converts movie to 22.2gb everthings are just fine it only happens when i copy movie to disc and it dont madder if i use vso burring software or img burn i get same error i have copyed error message down below this message now here is some info on my rig its a xfx 780i motherboard 3.0 qc cpu and 2 9800 gt2 in sli mode and a lg blu ray burner with windows 7 64 bit os please let me know if i sent the wrong info and i will try to resend ok thanks




I 03:31:27 ImgBurn Version 2.5.0.0 started!
I 03:31:27 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7600)
I 03:31:27 Total Physical Memory: 8,387,112 KB - Available: 6,784,484 KB
W 03:31:27 Drive H:\ (FAT32) does not support single files > 4 GB in size.
W 03:31:27 Drive J:\ (FAT32) does not support single files > 4 GB in size.
I 03:31:27 Initialising Patin-Couffin...
I 03:31:27 Patin-Couffin - VSO Software - Version 1.37.0.0 - Internal Revision 37
I 03:31:27 Searching for SCSI / ATAPI devices...
I 03:31:37 Found 1 DVD±RW/RAM and 1 BD-RE!
I 03:31:50 Operation Started!
I 03:31:50 Building Image Tree...
I 03:31:50 Calculating Totals...
I 03:31:50 Preparing Image...
I 03:31:50 Contents: 9 Files, 15 Folders
I 03:31:50 Content Type: BD Video
I 03:31:50 Data Type: MODE1/2048
I 03:31:50 File System(s): UDF (2.50)
I 03:31:50 Volume Label: [Not Configured]
I 03:31:50 Size: 23,863,545,772 bytes
I 03:31:50 Sectors: 11,652,128
I 03:31:50 Image Size: 23,864,606,720 bytes
I 03:31:50 Image Sectors: 11,652,640
I 03:31:50 Operation Successfully Completed! - Duration: 00:00:00
I 03:32:03 Operation Started!
I 03:32:03 Building Image Tree...
I 03:32:06 Calculating Totals...
I 03:32:06 Preparing Image...
I 03:32:06 Contents: 9 Files, 15 Folders
I 03:32:06 Content Type: BD Video
I 03:32:06 Data Type: MODE1/2048
I 03:32:06 File System(s): UDF (2.50)
I 03:32:06 Volume Label: HARRY_POTTER_6
I 03:32:06 Size: 23,863,545,772 bytes
I 03:32:06 Sectors: 11,652,128
I 03:32:06 Image Size: 23,864,606,720 bytes
I 03:32:06 Image Sectors: 11,652,640
I 03:32:08 Operation Successfully Completed! - Duration: 00:00:05
I 03:32:08 Operation Started!
I 03:32:08 Source File: -==/\/[BUILD IMAGE]\/\==-
I 03:32:08 Source File Sectors: 11,652,640 (MODE1/2048)
I 03:32:08 Source File Size: 23,864,606,720 bytes
I 03:32:08 Source File Volume Identifier: HARRY_POTTER_6
I 03:32:08 Source File Application Identifier: ImgBurn v2.5.0.0
I 03:32:08 Source File Implementation Identifier: ImgBurn
I 03:32:08 Source File File System(s): UDF (2.50)
I 03:32:08 Destination Device: [3:1:0] HL-DT-ST BD-RE BH08LS20 1.00 (F (ATA)
I 03:32:08 Destination Media Type: BD-R (Disc ID: INFOME-R20-00) (Speeds: 2x)
I 03:32:08 Destination Media Sectors: 12,219,392
I 03:32:08 Write Mode: BD
I 03:32:08 Write Type: DAO
I 03:32:08 Write Speed: MAX
I 03:32:08 BD-R Verify Not Required: Yes
I 03:32:08 Link Size: Auto
I 03:32:08 Lock Volume: Yes
I 03:32:08 Test Mode: No
I 03:32:08 OPC: No
I 03:32:08 BURN-Proof: Enabled
I 03:32:09 Filling Buffer... (40 MB)
I 03:32:11 Writing LeadIn...
W 03:32:11 Failed to Write Sectors 0 - 31 - Reason: Power Calibration Area Error
W 03:32:11 Retrying (1 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (2 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (3 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (4 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (5 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (6 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (7 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (8 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (9 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (10 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (11 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (12 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (13 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (14 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (15 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (16 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (17 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (18 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (19 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
W 03:32:11 Retrying (20 of 20)...
W 03:32:11 Retry Failed - Reason: Power Calibration Area Error
E 03:33:59 Failed to Write Sectors 0 - 31 - Reason: Power Calibration Area Error
I 03:33:59 Synchronising Cache...
I 03:34:07 Closing Track...
I 03:34:08 Finalising Disc...
W 03:34:09 Finalise Disc Failed! - Reason: Cannot Write Medium - Incompatible Format
W 03:34:09 Retrying (1 of 3)...
W 03:34:09 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 03:34:09 Retrying (2 of 3)...
W 03:34:09 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 03:34:09 Retrying (3 of 3)...
W 03:34:10 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
E 03:34:21 Failed to Write Image!
E 03:34:23 Failed to unlock drive from exclusive access.
E 03:34:23 Reason: RequestExclusivity = False.
E 03:34:23 Operation Failed! - Duration: 00:02:12
I 03:34:23 Average Write Rate: N/A - Maximum Write Rate: N/A

[W&B]

What type of blank media are you using to write to?

I 03:32:08 Destination Media Type: BD-R (Disc ID: INFOME-R20-00) (Speeds: 2x)

I may be very wrong but all I can seem to find about this media is that it's DVD+R instead of BD-R blank media.

[geaejam]

What type of blank media are you using to write to?



I may be very wrong but all I can seem to find about this media is that it's DVD+R instead of BD-R blank media.

Printable 25GB 2X Blu-ray Blank Disc [20 pack] BD-R

how do i find anymore info that you are asking of me i will look it up ok thanks

[geaejam]

What type of blank media are you using to write to?



I may be very wrong but all I can seem to find about this media is that it's DVD+R instead of BD-R blank media.

no theres no way it could be DVD+R even my drive says its a blu ray disc BD-R and i can wright 25GB of stuff to the disc but if its a movie i get an i/o error

[W&B]

I thought I may be wrong (someone had it listed as DVD+R on ImgBurn's site)
What exactly is the error you get?

[W&B]

I 03:32:08 Destination Device: [3:1:0] HL-DT-ST BD-RE BH08LS20 1.00 (F (ATA)

Also your drive has a firmware update at

[geaejam]

Retry Failed - Reason: Power Calibration Area Error

is the error that i am getting

[geaejam]

Also your drive has a firmware update at

and thank you about the up date i installed it right a way

[GregiBoy]

This may be the source of your problem....

E 03:34:23 Failed to unlock drive from exclusive access.

What other DVD/BR software do you have installed/running?

[geaejam]

i found the problem it a media problem with the blank blu ray disc i have and the lg burner i have is not supportted so thanks for all how tryed to halp me with this problem




i have got new media from store and i am burneing like crazy now