Blu-ray Player Won't Load Movie

[MarkV]

Hi everyone. I've used DVDFab for a few years now to help back up my DVDs and I've always had excellent results. I just got a Pioneer BDR-XD04 Blu-ray burner, so now I can back up my Blu-rays. I'm using the trial before I decide to buy. I tried copying "Teenage Mutant Ninja Turtles: The Movie" to a DVD/5 and it worked fine using Cyberlink Power 2Go to burn it. I did a Full Disc backup of "The Rocketeer" to a 25 GB disc (no compression was needed because it came up at just under 23 GB for the entire Blu-ray) using the built-in burning program, and it works perfectly on my Blu-ray player.

My problem comes in when I have to compress. A couple of days ago, I tried "John Carter" because it has quite a lot of stuff on it, and it's been out for a while, so it should also be easy to copy. I went to Customize mode so I could get rid of foreign language audio and subtitles. I got rid of the subtitles, but I couldn't find the audio. There's a Spanish and French language track, but none of them were listed in the audio options (I clicked every option, but I couldn't find them). Anyway, I got it down to 42-something GB, and then I copied it to my hard drive. I then shrunk it to fit on a 25 GB disc, getting it to 53% (took 11 and a half hours to shrink it). Then I burned it with ImgBurn. Oh, I was using v9.1.1.1 for it and have since updated it to v9.1.1.5.

I put it in my Blu-ray player and went through all the special features, the menus, everything, and everything was perfect (video was excellent, audio, etc.). Then I tried to load the movie, and nothing. The little disc on the screen kept spinning and spinning, and nothing. I had to eject the disc just to try again. I tried accessing the movie through the Play option, the Scene Select option, and through the Special Features/Audio Commentary option, and it still won't load the movie.

I checked the DVDFab logs, the ImgBurn logs, and everything seemed to be okay. Should I have tried just using the internal burner? Was there a glitch when I used DVDFab? If someone can help me out, I'd appreciate it. I have the trial until January 3rd, and I'd like to make sure that everything works fine before I pay for the program. I can post my log files if needed. Thanks in advance for any assistance.

[glenns]

Post your internal and imgburn logs do so anytime you have trouble.

[MarkV]

Okay, here is my log for when I copied the full disc to my hard drive. I tried compressing it first, but it was taking too long. I cancelled, then copied the full disc (having already done the Customize option). I think this log has both, because the full disc copy didn't take that long.

[MarkV]

Sorry, here's the attachment:

[MarkV]

Here's my log from when I compressed:

[MarkV]

Finally, here's my burn log:

[glenns]

Lightning-Recoding (accelerate H.264 software decoding and encoding) enabled

Turn lightning recording off in Fab software and try again.

[MarkV]

Okay, I'll try doing that. I won't be able to do it until the weekend because of the long conversion time, but I'll let you know how it turns out. Thanks!

[MarkV]

Okay, I tried doing it without Lightning Recording, and it's not turning out to be a good option. After doing a full disc backup to my hard drive, I went to Customize Mode and removed all foreign language, trailers, and warnings. It said that it would be compressed to 61% to fit on a 25 GB disc. I started the process. Every time I checked, the Estimated Remaining Time always said 00:00:00 and the status bar always said 0%. It was encoding at about .12 MB/S most of the time. Anyway, I let it run all night (almost fifteen hours), and when I came back to it, it said 0%. I checked the folder, and only 3.74 GB had been completed. I think it might be better to just turn the Lightning Recording on and hope that the finished disc can work properly on my Blu-ray player.

As a side note, I tried playing my first disc on my computer, and everything worked properly. The movie just doesn't load in my Blu-ray player. The first time I burned, I used ImgBurn instead of the DVDFab internal burner. Could that be the reason the first disc didn't work?

I'd like to be able to shrink my Blu-rays to a 25 GB disc, but if the only option is to have it take that long to encode, I'd rather wait until 50 GB discs get a lot cheaper or the DVDFab technology improves to where the encoding speed greatly increases. I'm attaching my latest log. Any suggestions on what I can do would be greatly appreciated.

[glenns]

Try another brand of blank disks as the disk you used the only burn speed img burn could burn this blank disk was 2x so I am thinking maybe that's a problem as a disk burning with only a 2x choice is normally a cheap disk that can only be burned at the lower burn speed or not at all.I believe this is the problem because the disk plays fine on the computer.

[MarkV]

The discs that I'm using are the Philips White Inkjet Printable BD-Rs (BR216B25F/27). There were about 58 reviews on Amazon, and almost all of them were five-stars. I don't remember if I set the burn speed to 2X or if it was automatic, as I generally always go with the slowest burn speed to try to reduce any errors. The two discs that I didn't have to compress to fit on a 25 GB disc, came out perfect using DVDFab's internal engine burning at the slowest speed.

I'll try a few different things. I'll try a different blank disc and I'll also try using DVDFab's internal engine, as well. Thanks, and I'll let you know how it turns out.

[dcc1048]

This may be a dumb thought, but did you try and read the disk thru your computers Explorer to verify that the disk in fact has the 2 files on it for video and audio?

Just thinking that maybe the disk didn't write the info onto it for some strange reason...

Just a thought.

[MarkV]

I think it could be my Blu-ray player. I tried the disc in a friend's Blu-ray player, and it worked fine. I checked to see if there was a firmware update for my player, and there hasn't been one in two years. The two Blu-rays that I didn't have to compress work perfectly. Maybe, for whatever reason, my player has issues with a compressed Blu-ray. Although everything else loaded fine and played beautifully, except of course, the movie. If I can find a cheap 50 GB disc, I'll try burning the whole Blu-ray and see if it works.