EPIC still hangs, read errors with new version

[broderp]

Just updated and still have issues with the program backing up my EPIC Blu-ray. I am not using CUDA or any other enhancements. The process either gets read errors then locks up, or finishes analyzing to 99% then locks up. The GUI says it has started the copy process, but since I'm putting it onto a 25GB disc (compressed to about 88%)I see there is no video preview, so I know it's hung up or not encoding anything.

Attempting to close the program (cancel copy) locks it up and I need to force close.

Here is the log:

DVDFab 9.1.3.8 (2014/04/08 23:08:58)

0m 00.01s: Init Public log : enabled.
0m 00.01s: Init Private log : finish.
0m 00.02s: App info: 2014-4-8
0m 00.02s: App info: 9.1.3.8 9138 Beta
0m 00.02s: Init CrashReportSettings : enabled.
0m 00.02s: Init DVDInfo_Log : enabled.
0m 00.02s: Init Qt_Log : disabled.
0m 00.12s: Profile Manager :: Begin Load Profile
0m 00.13s: Qt Translator file load success
0m 00.13s: App info: client type 2.
0m 00.14s: Fabplay load: preload successful.
0m 00.20s: Fabplay load: Load successful.
0m 00.20s: Init process: Transfer settings successful.
0m 00.20s: info: fabcheck logpath= C:/Users/xxxxxxx/Documents/DVDFab9/Log/
0m 00.20s: fab_check_gpu is running ...
0m 00.49s: fab_check_gpu run successful
0m 00.50s: info: recommand= 851968, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 8
0m 00.50s: GPU check: GPUAccelerate-864317
0m 00.50s: GPU check: GPUAccelerate setting-851968, 851968
0m 00.50s: GPU check: CUDA cap-1
0m 00.50s: GPU check: Support coreavc decode-0
0m 00.50s: GPU check: Lighting shrink status-1, 1
0m 00.50s: GPU check: Graphics info 1: Intel(R) HD Graphics 4000 : :
0m 00.50s: GPU check: Graphics info 2: NVIDIA GeForce GT 640M : 5.0 : 3.0
0m 00.50s: Init process: Load config successful.
0m 00.50s: Init process: Windows os type is 14.
0m 00.50s: Init process: command line in is
0m 00.62s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 20:8260762964 )( 50:8260762964 )( 80:8260762964 )( 21:8260762964 )( 22:8260762964 )( 60:8260762964 )( 70:8260762964 )( 61:8260762964 )( 62:8260762964 )( 1:0 )( OV:9138 )( BV:9137 )( S:2794510bb2c88526939187117d053f9c )
0m 00.63s: Reg check: Option check status-Local
0m 00.63s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:1 )-( File to DVD:1:1 )-( File to Blu-ray:1:1 )-( File Mover:1:1 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:1 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.63s: App info: language type ENU.
0m 00.63s: Reg check: Start get sys number.
0m 00.63s: Init process: Init GPU settings successful.
0m 00.63s: Reg check: Serial number is: 1e-71-d9-27-5e-73:6c-71-d9-27-5e-73:08-60-6e-12-71-fa
0m 00.63s: Reg check: Connect type is: 0
0m 00.79s: Init preview: Begin init preview play engine.
0m 00.79s: Init preview: Begin init preview play engine(XBMC).
0m 01.13s: Init preview: Init internal engine successful.
0m 01.49s: Reg check: Times of connecting error is: 0
0m 01.49s: Reg check: Parse string: ( S:57ce89b301a07557ad7238c37d12b135
0m 01.50s: Reg check: Option check status-NewWork
0m 01.73s: Burn engine: start init.
0m 01.79s: Profile Manager :: End Load Profile
0m 01.80s: Burn engine: engine type-0.
0m 01.80s: Burn engine: writer count 1.
0m 01.80s: Burn engine: 0- E:\ [TSSTcorp DVDWBD SN-406AB AS01 (Scsi)].
0m 01.80s: Burn engine: end init.
0m 02.64s: Init process: Init setting page successful.
0m 02.64s: QtLog Mode = false
0m 02.64s: Show ProductsInfo Dlg 2
0m 09.62s: Show UI Step 2
0m 09.88s: Show UI Step 3
0m 09.88s: Start show MainUI.
0m 09.89s: UI manager: switch to Copy mode.
0m 10.36s: allow_test : false
0m 10.36s: fab_app_path : C:/Program Files (x86)/DVDFab 9/
0m 10.36s: fab_app_name : DVDFab.exe
0m 10.36s: fab_client_type : 2
0m 10.36s: product_name : DVDFab
0m 10.36s: test_url : http://www.dvdfab.cn
0m 10.36s: down_url : http://www.dvdfab.cn/download.htm?ver=9
0m 10.36s: current_version_type : Beta
0m 10.36s: update_temp_path : C:/Users/Raymond/Documents/DVDFab9/Temp/updateTemp/
0m 10.36s: current_version : 9138
0m 10.36s: language_name : ENU
0m 10.36s: qm_file : C:/Program Files (x86)/DVDFab 9/QLanguage/FabQt_ENU.qm
0m 10.36s: allow_beta : false
0m 10.41s: Init process: init main ui successful.
0m 10.43s: Init process: show main ui successful.
0m 10.43s: DriveX msg: Init driveX E with I/O mode: 0
0m 10.43s: opening drive E
0m 10.43s: opened i/o
0m 10.43s: got media type 15
0m 10.92s: got max lba 21137375
0m 15.21s: got disc type 20
0m 15.22s: type Blu-ray BDMV
0m 15.22s: volume label EPIC
0m 15.22s: DriveX msg: add media in driveX E.
0m 15.22s: DriveX msg: send open media msg to thread for driveX E.
0m 15.22s: opening drive E
0m 15.22s: opened i/o
0m 15.22s: got media type 15
0m 15.62s: got max lba 21137375
0m 20.40s: got disc type 20
0m 20.40s: type Blu-ray BDMV
0m 20.40s: volume label EPIC
0m 20.40s: Source manager: add source id 0.
0m 20.42s: Source open statusVD Yes, 2231-10-11
0m 20.42s: Source open status:BD Yes, 2231-10-11
0m 20.42s: opening drive E
0m 20.43s: opened i/o
0m 20.82s: got max lba 21137375
0m 25.10s: got disc type 20
0m 25.10s: internal path E:/BDMV/
0m 28.22s: aacs 1 bd+ 1
0m 28.43s: got bdmv
0m 29.83s: movie name: epic
0m 29.85s: got agid 0
0m 29.91s: sent host cert chal
0m 29.91s: got drive cert chal
0m 29.91s: BEC 1
0m 29.91s: DRIVE_VENDOR 0x0182
0m 29.99s: got drive key
0m 29.99s: got host key signature
0m 30.00s: verified drive signature
0m 30.00s: verified host signature
0m 30.08s: sent host signature and key point
0m 30.08s: got bus key
0m 30.28s: got volume id
0m 30.28s: got volume id mac
0m 30.28s: volume id is correct
0m 30.28s: got vid
0m 30.52s: blu-ray C6D47E7B7F7296B0FC89C7DDAFC4476D48F5E697
0m 31.03s: cert BEE=0x00 same
0m 32.35s: D AFCC356C
0m 59.05s: main playlist 00800.mpls
0m 59.05s: selected region B
1m 22.98s: got vuk
1m 22.98s: got fut
1m 23.25s: got unit key 7
1m 52.26s: got bdmv
2m 08.82s: got extended bdinfo
2m 08.82s: opened blu-ray
2m 09.40s: Source manager: open successful.
2m 09.87s: Work manager: create BD mainmoive work 0 with source 0 and uiinfo 0.
3m 11.51s: UILog:OnMsgToolbar_Start
3m 11.51s: UILog:Msg Start : ready start
3m 11.51s: UILog:Msg Start : start test run work
3m 11.52s: UILog:right button to null, work falg = -1
3m 11.52s: UILog:Msg Start : run work
3m 11.52s: UILog:Run current Work.
3m 11.99s: UILog:Begin work copy or converter.
3m 12.01s: UILog:start running at thread.
3m 12.02s: UILog:return flag at start running at thread ok.
3m 12.08s: BD MainMovie watermark flag: 0
3m 12.08s: UILog:MsgWork:WorkStatus_Start
8m 18.76s: Blu-ray Copy: Main Movie
8m 18.76s: Source: E:/BDMV/
8m 18.76s: Playlist: 800
8m 18.76s: Chapters: 1 -> 29
8m 18.76s: TotalSize: 28808 MB
8m 18.76s: SourceSize: 25840 MB
8m 18.76s: RemoveHDAudio: 0
8m 18.76s: CompressToAC3: 0
8m 18.76s: OutputSize: 23000 MB
8m 18.76s: OutputDisc: BDMV
8m 18.76s: OutputTarget: BD25
8m 18.76s: OutputVideo: 1080p/i
8m 18.77s: info: enable bd copy(mode=1)
8m 18.77s: info: estimate copied other streams size(4350 MB), estimate output video size(18419 MB)
8m 18.77s: info: video encode mode(0), bitrate(24062), lr-encode(yes)
8m 18.77s: info: streams(4113.2,4352.1,4353.1,4608.1)
8m 18.77s: info: blu-ray copy begin (unit[elem[atomic[00600.m2ts],atomic[00601.m2ts],atomic[00602.m2ts]]])
8m 18.77s: Intel GPU acceleration for Lightning-Shrink enabled
8m 18.77s: info: h264_encode: encode param profile(2) level(41) bitrate(24062) crf(-1)

[geilee]

Hi,
Please disable GPU acceleration in Common Settings>General>A/V Codec page,and try it again.

[broderp]

Well, better....

It appears to analyze the disk and not hang at 99% and it does start to encode as proven my the preview video. (Its appears slower with GPU acceleration disabled).

However I have received no less than 6 read errors. I attached a sample. (Same one every time)

Here is my log file for this attempt. Could I have a bad disc? It plays perfect on my PC Blu-ray and on my Sony...

DVDFab 9.1.3.8 (2014/04/09 19:17:45)

0m 00.02s: Init Public log : enabled.
0m 00.02s: Init Private log : finish.
0m 00.02s: App info: 2014-4-8
0m 00.02s: App info: 9.1.3.8 9138 Beta
0m 00.02s: Init CrashReportSettings : enabled.
0m 00.02s: Init DVDInfo_Log : enabled.
0m 00.02s: Init Qt_Log : disabled.
0m 00.13s: Profile Manager :: Begin Load Profile
0m 00.13s: Qt Translator file load success
0m 00.13s: App info: client type 2.
0m 00.14s: Fabplay load: preload successful.
0m 00.19s: Fabplay load: Load successful.
0m 00.20s: Init process: Transfer settings successful.
0m 00.20s: info: fabcheck logpath= C:/Users/xxxxxxxx/Documents/DVDFab9/Log/
0m 00.20s: fab_check_gpu is running ...
0m 00.51s: fab_check_gpu run successful
0m 00.51s: info: recommand= 851968, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 8
0m 00.51s: GPU check: GPUAccelerate-864317
0m 00.51s: GPU check: GPUAccelerate setting-851968, 851968
0m 00.51s: GPU check: CUDA cap-1
0m 00.51s: GPU check: Support coreavc decode-0
0m 00.51s: GPU check: Lighting shrink status-1, 1
0m 00.51s: GPU check: Graphics info 1: Intel(R) HD Graphics 4000 : :
0m 00.51s: GPU check: Graphics info 2: NVIDIA GeForce GT 640M : 5.0 : 3.0
0m 00.51s: Init process: Load config successful.
0m 00.51s: Init process: Windows os type is 14.
0m 00.51s: Init process: command line in is
0m 00.65s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 20:8260762964 )( 50:8260762964 )( 80:8260762964 )( 21:8260762964 )( 22:8260762964 )( 60:8260762964 )( 70:8260762964 )( 61:8260762964 )( 62:8260762964 )( 1:0 )( OV:9138 )( BV:9137 )( S:cb39e30627f899f054305c16c0658871 )
0m 00.65s: Reg check: Option check status-Local
0m 00.65s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:1 )-( File to DVD:1:1 )-( File to Blu-ray:1:1 )-( File Mover:1:1 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:1 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.65s: App info: language type ENU.
0m 00.65s: Reg check: Start get sys number.
0m 00.65s: Init process: Init GPU settings successful.
0m 00.66s: Reg check: Serial number is: 1e-71-d9-27-5e-73:6c-71-d9-27-5e-73:08-60-6e-12-71-fa
0m 00.66s: Reg check: Connect type is: 0
0m 00.81s: Init preview: Begin init preview play engine.
0m 00.81s: Init preview: Begin init preview play engine(XBMC).
0m 01.17s: Init preview: Init internal engine successful.
0m 01.57s: Reg check: Times of connecting error is: 0
0m 01.57s: Reg check: Parse string: ( S:3b4f772735496f5ae3da5ffddc90e6fd
0m 01.57s: Reg check: Option check status-NewWork
0m 01.78s: Profile Manager :: End Load Profile
0m 01.78s: Burn engine: start init.
0m 01.85s: Burn engine: engine type-0.
0m 01.85s: Burn engine: writer count 1.
0m 01.85s: Burn engine: 0- E:\ [TSSTcorp DVDWBD SN-406AB AS01 (Scsi)].
0m 01.85s: Burn engine: end init.
0m 02.71s: Init process: Init setting page successful.
0m 02.71s: QtLog Mode = false
0m 02.71s: Show UI Step 2
0m 02.97s: Show UI Step 3
0m 02.98s: Start show MainUI.
0m 02.98s: UI manager: switch to Copy mode.
0m 03.49s: allow_test : false
0m 03.49s: fab_app_path : C:/Program Files (x86)/DVDFab 9/
0m 03.49s: fab_app_name : DVDFab.exe
0m 03.49s: fab_client_type : 2
0m 03.49s: product_name : DVDFab
0m 03.49s: test_url : http://www.dvdfab.cn
0m 03.49s: down_url : http://www.dvdfab.cn/download.htm?ver=9
0m 03.49s: current_version_type : Beta
0m 03.49s: update_temp_path : C:/Users/Raymond/Documents/DVDFab9/Temp/updateTemp/
0m 03.49s: current_version : 9138
0m 03.49s: language_name : ENU
0m 03.49s: qm_file : C:/Program Files (x86)/DVDFab 9/QLanguage/FabQt_ENU.qm
0m 03.49s: allow_beta : false
0m 03.54s: Init process: init main ui successful.
0m 03.57s: Init process: show main ui successful.
0m 03.57s: DriveX msg: Init driveX E with I/O mode: 0
0m 03.57s: opening drive E
0m 03.57s: opened i/o
0m 03.58s: got media type 15
0m 07.12s: got max lba 21137375
0m 27.55s: got disc type 20
0m 27.55s: type Blu-ray BDMV
0m 27.55s: volume label EPIC
0m 27.55s: DriveX msg: add media in driveX E.
0m 27.55s: DriveX msg: send open media msg to thread for driveX E.
0m 27.56s: opening drive E
0m 27.56s: opened i/o
0m 27.56s: got media type 15
0m 27.94s: got max lba 21137375
0m 31.45s: got disc type 20
0m 31.45s: type Blu-ray BDMV
0m 31.45s: volume label EPIC
0m 31.45s: Source manager: add source id 0.
0m 31.47s: Source open statusVD Yes, 2231-10-11
0m 31.47s: Source open status:BD Yes, 2231-10-11
0m 31.47s: internal path E:/BDMV/
0m 34.57s: aacs 1 bd+ 1
0m 34.79s: got bdmv
0m 36.23s: movie name: epic
0m 36.25s: got agid 0
0m 36.31s: sent host cert chal
0m 36.32s: got drive cert chal
0m 36.32s: BEC 1
0m 36.32s: DRIVE_VENDOR 0x0182
0m 36.40s: got drive key
0m 36.40s: got host key signature
0m 36.40s: verified drive signature
0m 36.40s: verified host signature
0m 36.49s: sent host signature and key point
0m 36.49s: got bus key
0m 36.70s: got volume id
0m 36.70s: got volume id mac
0m 36.70s: volume id is correct
0m 36.70s: got vid
0m 36.94s: blu-ray C6D47E7B7F7296B0FC89C7DDAFC4476D48F5E697
0m 37.45s: cert BEE=0x00 same
0m 38.79s: D AFCC356C
1m 05.47s: main playlist 00800.mpls
1m 05.47s: selected region B
1m 29.40s: got vuk
1m 29.40s: got fut
1m 29.69s: got unit key 7
2m 00.94s: got bdmv
2m 17.07s: got extended bdinfo
2m 17.07s: opened blu-ray
2m 17.60s: Source manager: open successful.
2m 18.07s: Work manager: create BD mainmoive work 0 with source 0 and uiinfo 0.
3m 02.10s: UILog:OnMsgToolbar_Start
3m 02.10s: UILog:Msg Start : ready start
3m 02.10s: UILog:Msg Start : start test run work
3m 02.11s: UILog:right button to null, work falg = -1
3m 02.11s: UILog:Msg Start : run work
3m 02.11s: UILog:Run current Work.
3m 03.65s: UILog:Begin work copy or converter.
3m 03.65s: UILog:start running at thread.
3m 03.65s: UILog:return flag at start running at thread ok.
3m 03.72s: BD MainMovie watermark flag: 0
3m 03.72s: UILog:MsgWork:WorkStatus_Start
8m 05.36s: Blu-ray Copy: Main Movie
8m 05.36s: Source: E:/BDMV/
8m 05.36s: Playlist: 800
8m 05.36s: Chapters: 1 -> 29
8m 05.36s: TotalSize: 28808 MB
8m 05.37s: SourceSize: 25840 MB
8m 05.37s: RemoveHDAudio: 0
8m 05.37s: CompressToAC3: 0
8m 05.37s: OutputSize: 23000 MB
8m 05.37s: OutputDisc: BDMV
8m 05.37s: OutputTarget: BD25
8m 05.37s: OutputVideo: 1080p/i
8m 05.37s: info: enable bd copy(mode=0)
8m 05.37s: info: estimate copied other streams size(4350 MB), estimate output video size(18419 MB)
8m 05.37s: info: video encode mode(0), bitrate(24062), lr-encode(no)
8m 05.37s: info: streams(4113.2)
8m 05.37s: info: blu-ray copy begin (unit[elem[atomic[00600.m2ts],atomic[00601.m2ts],atomic[00602.m2ts]]])
8m 05.38s: info: enable multi-thread software decoder, thread count = 8
8m 05.49s: info: h264_encode: encode param profile(2) level(41) bitrate(24062) crf(-1)
8m 05.54s: info: processing source(00600.m2ts)
17m 04.91s: read error: 11 1670048 10758271 4142558 600
18m 39.70s: read error: 11 1670048 10758271 4143104 600
19m 49.92s: read error: 11 1670048 10758271 4143326 600
20m 49.92s: info: processing source(00601.m2ts)
21m 31.66s: info: processing source(00602.m2ts)
25m 57.93s: read error: 11 17043684 17409383 17382207 602
27m 09.62s: read error: 11 17043684 17409383 17383422 602
27m 33.56s: read error: 11 17043684 17409383 17383422 602
28m 04.07s: UILog:OnMsgToolbar_Stop
28m 06.53s: user cancelled
28m 06.58s: info: filter:filter_video_decode
28m 06.58s: info: fifo:2b78-filter_h264_ex-1-1,block:0
28m 06.58s: info: filter:filter_h264_ex
28m 06.58s: info: fifo:2b78-bd_remaster_mux-1-1,block:0
28m 06.58s: info: filter:bd_remaster_demux
28m 06.58s: info: fifo:2b78-bd_remaster_mux-0-0,block:86
28m 06.58s: info: fifo:2b78-filter_video_decode-1-1,block:0
28m 06.58s: info: fifo:2b78-bd_remaster_mux-2-3,block:44
28m 06.58s: info: filter:bd_remaster_mux
28m 08.72s: info: group(elem[atomic[00600.m2ts],atomic[00601.m2ts],atomic[00602.m2ts]]) playtime(6149142 ms) source(28808 MB) request(22770 MB) real(5735 MB) bitrate(24062 kbps)
28m 08.73s: compress finished: groups request(22770 MB, 22770 MB) real(5735 MB) average_bitrate(24062 kbps)
28m 09.74s: error reading E:/BDMV/META/DL/bdmt_eng.xml, fileSize 6165, copied 0, dwToCopy 6165
28m 10.80s: UILog:MsgWork:current work finish : 4

[CBR929]

Hi broderp
I'm betting if you continue to receive read errors you have a bad disc, it's not uncommon.
I suggest you return it for a new one and try again.
CBR929

[broderp]

Hi broderp
I'm betting if you continue to receive read errors you have a bad disc, it's not uncommon.
I suggest you return it for a new one and try again.
CBR929

I was thinking the same thing, but in my 800+ DVD's and Blu-ray's I've never had a bad one.

How is it possible it works on a regular player play it as well as the drive on my PC plays? Playback is fine on both. Why would it only hang when DVD Fab tries to read it?

I'll be returning it and getting another. For grins, I tried to rip it for my tablet, and it hangs at 60% every time.

[october262]

I was thinking the same thing, but in my 800+ DVD's and Blu-ray's I've never had a bad one.

How is it possible it works on a regular player play it as well as the drive on my PC plays? Playback is fine on both. Why would it only hang when DVD Fab tries to read it?

I'll be returning it and getting another. For grins, I tried to rip it for my tablet, and it hangs at 60% every time.

just because the plays well doesn't mean it will copy.
copying a disc and playing a disc are 2 different things.

[rmeyers]

you can test by trying to create an ISO from the disk using ImgBurn