Freezes during reading process.. tried 8 and 9

[ebrowning05]

2014-05-24 14:08:54 ---- ******************** Log session stop 24-May 14:08:54.798 PID 4660********************
2014-05-24 14:08:43 Info Disc (BD-ROM) not empty.
2014-05-24 14:08:24 Info Parsing disc ...
2014-05-24 14:08:12 Info Disc ejected by user.
2014-05-24 08:53:05 Info Writable disc BD-R Sequential inserted. Ready to write
2014-05-24 08:53:03 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu Ray-R Seq., Blu Ray-R Rnd., Blu Ray-RE
2014-05-24 08:53:03 Info Drive has Serial ATA physical interface
2014-05-24 08:53:03 Info New Drive selected : 3:0:0 - HL-DT-ST BD-RE WH14NS40 1.00 [E] (Ide)
2014-05-24 08:48:40 Info Current Drive selected : 2:0:0 - HL-DT-ST BD-RE WH08LS20 2.00 [D] (Ide)
2014-05-24 08:48:40 Info Using Advanced SPTI interface
2014-05-24 08:48:40 Info System default language : English (United States)
2014-05-24 08:48:40 Info User default language : English (United States)
2014-05-24 08:48:40 Info DLL Version : 4.0.21.489
2014-05-24 08:48:40 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2014-05-24 08:48:40 Info Version : 8, 2, 3, 0
2014-05-24 08:48:40 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2014-05-24 08:48:40 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2014-05-24 08:48:40 ---- ******************** Log session start 24-May 08:48:40.518 PID 4660********************


2014-05-24 00:43:26 ---- ******************** Log session stop 24-May 00:43:26.738 PID 3156********************
2014-05-23 23:08:36 Info Writable disc BD-R Sequential inserted. Ready to write
2014-05-23 23:08:34 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu Ray-R Seq., Blu Ray-R Rnd., Blu Ray-RE
2014-05-23 23:08:34 Info Drive has Serial ATA physical interface
2014-05-23 23:08:34 Info New Drive selected : 3:0:0 - HL-DT-ST BD-RE WH14NS40 1.00 [E] (Ide)
2014-05-23 23:07:10 Info Current Drive selected : 2:0:0 - HL-DT-ST BD-RE WH08LS20 2.00 [D] (Ide)
2014-05-23 23:07:10 Info Using Advanced SPTI interface
2014-05-23 23:07:10 Info System default language : English (United States)
2014-05-23 23:07:10 Info User default language : English (United States)
2014-05-23 23:07:10 Info DLL Version : 4.0.21.489
2014-05-23 23:07:10 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2014-05-23 23:07:10 Info Version : 8, 2, 3, 0
2014-05-23 23:07:10 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2014-05-23 23:07:10 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2014-05-23 23:07:10 ---- ******************** Log session start 23-May 23:07:10.875 PID 3156********************


2014-05-23 23:01:40 ---- ******************** Log session stop 23-May 23:01:40.951 PID 336********************
2014-05-23 23:00:16 Info Current Drive selected : 2:0:0 - HL-DT-ST BD-RE WH08LS20 2.00 [D] (Ide)
2014-05-23 23:00:16 Info Using Advanced SPTI interface
2014-05-23 23:00:16 Info System default language : English (United States)
2014-05-23 23:00:16 Info User default language : English (United States)
2014-05-23 23:00:16 Info DLL Version : 4.0.21.489
2014-05-23 23:00:16 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2014-05-23 23:00:16 Info Version : 8, 2, 2, 9
2014-05-23 23:00:16 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2014-05-23 23:00:16 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2014-05-23 23:00:16 ---- ******************** Log session start 23-May 23:00:16.154 PID 336********************

[CBR929]

Hi ebrowning05
Please post your internal log for version 8&9 attempts, thanks.
CBR929

[glenns]

Please post a dvdfab internal log for the movie your having trouble with also try version 9136 if you don't have it give CBR929 a pm request for it and your email address and he will send it to you.

[glenns]

Your LG blu ray drive /WH14NS40 is 4 versions out of date you should be using update 103AO.Update it here and make sure you follow all directions or you can render the drive useless.

The log we are looking for is titled dvdfab internal log the newest attempt at using version 9 will be the bottom movie in the folder cut and paste just the movie your having trouble with.Use the latest version of Fab first 9146 only if that don't work try 9136.

[CBR929]

Hi ebrowning05
One of your LG drives also has a firmware up date, you will find the latest firmware here

NOTE if you do not know how to flash your drive, do not do it, it will render your drive useless and you take full responsibility for doing so.
CBR929

Sorry my friend didn't see you

[glenns]

CBR929:We must think alike and within 3 mins of each other....

[CBR929]

Crb929:We must think alike.

Yea, I see that that is the drive the OP is using so maybe a firmware update will help.