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    Quick Sync Not Available?

    I just noticed that for some reason DVDFab does not recognize that I have a 3770K Intel CPU with the latest Intel Video Driver (Dated 5/16/2014 10.18.10.3621) and Quick Sync is not available as an option. I do not have a separate video card installed on this system which should make Quick Sync available.

    I also have a 3570K based system with an Intel Video Driver (Dated 1/22/2014 10.18.10.3412) on no stand alone video card and it has Quick Sync available! So it would appear that the newer version of the Intel Driver is causing the problem?

    I have attached a screen shot showing the problem. Can someone give me a hint on what I do to resolve this issue.
    Attached Files
    ASRock X470 Taichi, 3900X, 2X8GB of 3200-14 Memory, NVIDIA GTX 960, SanDisk Extreme Pro 240GB, 2-WD SN750's 500GB, WD Black 2TB, LG WH16NS40, Seasonic X750, EVGA CLC 280, Acer B247W 16:10, Win 10 Pro

    #2
    Give this thread a read http://forum.dvdfab.cn/showthread.php?t=24298 should explain what you want to know.

    Best to do a forum search first before posting as lot of info already here waiting to be found

    Comment


      #3
      I answered your post but it went into moderation for approval but check this link out http://forum.dvdfab.cn/showthread.php?t=24298

      Comment


        #4
        Hi,

        Not support driver 3621 yet, please roll back to the old driver 3496.


        Wilson
        Please post your logs the default location is:
        For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
        For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
        Please use attachment button and attach your most recent, Internal log and post right here.
        If it's the burning issue, please also attach burn log.

        Thanks!

        Comment


          #5
          Hi all
          Good news. This issue has been fixed in 9155beta.
          Please download the latest package have a try.
          Please tell us the result. Thanks!

          download link:http://www.dvdfab.cn/mlink/download.php?g=DVDFAB9_BETA
          Fix: A failure problem that DVDFab could not detect IQS GPU with IntelĀ® HD Graphics driver version 3621.
          Last edited by Dora; 06-23-2014, 11:11 AM.
          User Manual for DVDFab v10 (pdf)

          DVDFab log default location:
          For Windows: C:\Users\User Name\Documents\DVDFab10\Log
          For Mac: Finder> Documents> DVDFab10> Log

          DVDFab Player 5:
          For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

          Comment


            #6
            9155 is now working with the 3621 driver....

            Comment


              #7
              Happy to hear that .
              User Manual for DVDFab v10 (pdf)

              DVDFab log default location:
              For Windows: C:\Users\User Name\Documents\DVDFab10\Log
              For Mac: Finder> Documents> DVDFab10> Log

              DVDFab Player 5:
              For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

              Comment


                #8
                GREAT!! But the US "fixed" version is all but useless if I can't make a backup of a Blu-Ray disc. As a recent life time license holder of Blu-ray copy I think I have been handled! What am I missing?
                ASRock X470 Taichi, 3900X, 2X8GB of 3200-14 Memory, NVIDIA GTX 960, SanDisk Extreme Pro 240GB, 2-WD SN750's 500GB, WD Black 2TB, LG WH16NS40, Seasonic X750, EVGA CLC 280, Acer B247W 16:10, Win 10 Pro

                Comment


                  #9
                  Is the fab pop-up aacs protect?
                  For additional information, please see this FAQ on the DVDFab website. It may help you.
                  Last edited by Dora; 06-26-2014, 03:23 AM.
                  User Manual for DVDFab v10 (pdf)

                  DVDFab log default location:
                  For Windows: C:\Users\User Name\Documents\DVDFab10\Log
                  For Mac: Finder> Documents> DVDFab10> Log

                  DVDFab Player 5:
                  For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

                  Comment

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