Unknown error

geo6576

New Member

Join Date: Nov 2013

Posts: 3
#1

Unknown error

02-02-2015, 08:13 PM

Hi, I'm having problems with two things.

1. When I load a Blu-Ray to the program it say it has an unknown error.
2. When it does load in and starts to encode within minutes it come up also
an error.

Please help!!

Geo
Tags: None
Dora

DVDFab Staff

Join Date: May 2013

Posts: 651
#2

02-03-2015, 02:56 AM

Is there any error tips pop-up? Please tried again.
If still occur, post your internal log here.

Last edited by Dora; 02-03-2015, 02:58 AM.

User Manual for DVDFab v10 (pdf)

DVDFab log default location:
For Windows: C:\Users\User Name\Documents\DVDFab10\Log
For Mac: Finder> Documents> DVDFab10> Log

DVDFab Player 5:
For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log
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