Program crash

[kherr]

I tried all versions of DVDFab 9 - the problem has never been fixed.

But (!) DVDFab 10 has a completely new UI and ... oho !!! No more crash.

..... I wish .....

[Hajo]

I tried all versions of DVDFab 9 - the problem has never been fixed.

But (!) DVDFab 10 has a completely new UI and ... oho !!! No more crash.

[october262]

Just a reminder on the issue ... I know that developers don't like to be reminded about open bugs ... but I'm afraid otherwise it will never be handled.

You try the latest version yet - http://forum.dvdfab.cn/showthread.php?t=29856

[Hajo]

Just a reminder on the issue ... I know that developers don't like to be reminded about open bugs ... but I'm afraid otherwise it will never be handled.

[fengtao]

It's very helpful, thanks!

We are working on it, and will get a solution soon.

[Hajo]

So ...

I get an ACCESS VIOLATION on C:\Windows\system32\ig75icd32.dll</module>

My friend debugged and ... when you go to the Windows shell and type these two lines

set QT_OPENGL=angle
set QT_ANGLE_PLATFORM=d3d11

and then start DVDFab from shell, it does not crash anymore.

Does this help you to add a fix into the program installation?

[Hajo]

I did that but it didn't change the behaviour.

I am attaching you what happens after switching between the options ... the window on the right "jumps" ... when I try to take a screenshot of this with the print key, the clipboard remains empty. So I had to record it and take a snapshot from the video to be able to show you.

Maybe this helps in finding an idea for my crashes?

What else can I do?

[90312]

Hajo, if you want to try this run msconfig.exe and click the startup tab. You can click on disable all, this will start W7 clean and see if it works. If so you can go back and enable things one at a time and find the culprit. See attached:

[Hajo]

I can just say:

- 9.2.4.4 works

- when I make a USB Stick from my Windows (with official Software) and boot from it on the same device (so then I have kinda an empty windows) the 9.3.x.x versions do not crash

And I can not give you access on my full system.

You changed something from 9.2 to 9.3 and ... you must get to think of what of it can cause the crashes in Windows 7 64 bit (on some machines like mine).

I am willing to try a beta version, to install a new driver of whatever ...

I have exactly this machine: http://www.gigabyte.de/products/prod...px?pid=4888#ov

[Hajo]

DVDFab still crashes for me, when I switch from Complete to Main Movie (or reverese, whatever), also with Version 9.3.0.7.

What can it be? I seems you fixed it for Vista ... why you can't also fix it for Windows 7 64 bit?

[Hajo]

You do this at your own risk.

I did the same - and it is the only solution for me.

DVDFab should leave the access to some older version on their OWN WEBSITE, that would be the server that you should offer so we don't have to run through the internet to find a version that works!

[Hajo]

can't do that on my PC, sorry

On a test PC with the same OS it does not crash unfortunately, otherwise I would have given you access to that one.

[Wilson.Wang]

Hi Hajo and Colin27,

I would like to remote your PC to check the crash problem via TeamViewer, would you please help us to check this? Thanks!

- Please download and install TeamViewer on your PC. https://www.teamviewer.com/en/
- Send me the ID and password by forum message.
- Please leave TeamViewer is running on PC if you go to sleep.

Many thanks!

@garfield

For the Vista problem, please try this test version and tell me the result. Thanks!

http://download.dvdfab.cn/testing/DVDFab9304_2016_06_16_04_59_54.exe

Wilson

[signals]

you can go to and download older versions of dvdfab

You do this at your own risk.

[signals]

Note: 1) few of you have posted logs, if you want it fixed, do that. 2)Using an old unsupported version of DVDFab will probably not work and provides no information to help solve the problem.