An Unknown Error Occurred

[Vealscallopine]

this disc seems to work in fab 9 but not fab10. having a lot of issues with fab 10 not working 9.txt 10.txt

[october262]

try temporarily disabling your antivirus software and see if dvdfab will open your blueray discs.
if you can find the device manager settings you can uninstall your drives from there.

[3dman7]

The secrete in your eyes had many read errors.

[Vealscallopine]

yes I did try to check, is there another way to check in case I am missing something? also all connections are tight and I am not sure how to uninstall dvd drivers and reinstall but I am willing to give it a whirl

[october262]

oh yes I am sorry the one movie "secret in their eyes" did work one time. that's why I tried it again. but now I tried it 10 times and it does the same thing as every other disc

did you try checking your antivirus software and see if it isn't blocking anything ??
also try checking the cables on your drives for possible shorts / loose connections or uninstall the drives, restart your computer
and let windows reinstall the drives.

[Vealscallopine]

oh yes I am sorry the one movie "secret in their eyes" did work one time. that's why I tried it again. but now I tried it 10 times and it does the same thing as every other disc

[Vealscallopine]

heres another two trys with 1 being a different disc. does the same thing. and no, these discs did not work with anything else. no bluray will work at all with any version anymore. did clean install.one time I let it go for 6 hours. the log was so big it will not upload

[3dman7]

The first 2 try's had lots of read errors in it the last try didn't but said you canceled it after 19 secs. let it scan the disk for a few mins. then post the new log.Did this same disk work in another version of Fab?

0m 18.99s: user cancelled
0m 19.00s: error: bdinfo BDInfo_MovieObject 102 26
0m 19.00s: failed to open 1

[Vealscallopine]

dvdfab internal log.txt

Here is some of the internal log file. The same thing is happening with every Blu ray

[3dman7]

Fab internal log file see my signature below on how to find and post log files no one can really help you without the log file we can only guess and we should not have to guess thats why I asked you to post it early on in this thread.

[Vealscallopine]

Which log do I post to help correct this. I just did a clean, fresh install and now I get passed anyalyzing but it keeps stopping at 2% of the copy process. Why am I not getting help from DVDFAB Admin?

[3dman7]

First take Fab off the hard drive and if passkey is not working that also when Fab asks you do you want to save settings say no then
do a clean install using Ccleaner (free version) check mark old pre fetch data on left side when Ccleaner is open under advanced settings (uncheck when done for future use) clean old junk files then clean registry do it two or 3 times until no files come up to clean in the registry.

Now go to Fabs download page and re download the programs latest versions and try again.This should fix any files that may have been corrupt.You should always post the Fab internal log file even if a short file is made so we can check for read errors as on scratched or damaged disks and server errors if any.

[Vealscallopine]

I did this default the settings. Still did not fix the issue. Dvdfab10 will not anylyze blu rays at all. Anyone experiencing this issue? It always worked. Idk what happened.

[october262]

I Checked and Firewall is not blocking anything. Still fab10 will not anyalze any blu ray. Help please.

Click on the arrow in the upper right hand corner of the dvdfab interface
click on common settings - then click on the factory default button In the
lower left corner of the common settings screen, restart dvdfab and retry
your disc's again

[Vealscallopine]

I Checked and Firewall is not blocking anything. Still fab10 will not anyalze any blu ray. Help please.