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    #1

    dvd9's won't load/play, vso or img "newbie"


    last dvdfab ver used 7.0.1.2 but also back to 6.2.1.8. paid $$ version, all were default installs.
    This pertains to Bluray dvd9 only. BD-25's usually burn and play ok.
    bluray players= Samsung bd-p1600 set top, LG burner, 2 Liton IH04 rom drives, and a PS-3. All firmwares are up to date.
    rip to ISO, no problem
    mount image w. dvdfab virtual drive and set main movie to dvd9, removing hd audio, and ticking it to burn when finished. No errors were reported, message says job finished successfully.
    I have 15+ dvd9's that won't play on any of the above players. they load and then stop doing "anything" Usually I have to shut off and restart machine to eject disks.
    I have tried with both VSO and IMG, and the results are the same. Verbatium, quantum, and memorex disks, no difference. Prior to this I have done many dvd9's and they have worked, although only w/ auto burn. any I have tryed to set up and burn afterwards have failed to play also. I haven't knowingly changed any software. Am really at wit's end here. and $$ are adding up in coasters. does anybody have any ideas, or tell me where to look?
    I will be happy to provide more info If I can. thanks Stu
    AMD Phenom II X2 550 Callisto unlocked to 4 core Denab @ 3.8mhz, MSI 785GM-E65 M/B, 4 Gig Geil DDR3-1333, EVGA GTX-260 192 Core, Corsair 700 W power, LG-BHO8LS20, LG-GH22LS50, IHOS104 DRIVES, 750 WDC Caviar Green, Hitachi 500, 2 TB WDC Caviar Green, SATA HD Drives, ASUS Xonar Essence SXT Sound, 2 Samsung SYNC 2333'S, Windows Vista 32 Buisness Edition.
    Tags: None
    #2
    This is likely an authoring error that others are also reporting. Moving your post to Blu-Ray forum.

    Comment

      #3
      Well you have not posted the required info we need to try and help you so can you read what is below and post the info that is asked in your next post reply

      Help Us Help You


      If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

      First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

      DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

      C:\Documents and Settings\your username\My Documents\DVDFab\Log

      The logs are simple text files that can be opened with Windows Notepad. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file.

      dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

      dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

      dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.

      dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

      Other Information:

      Depending on the nature of the problem, it can help to know:
      If this happens with all discs or just one
      Your operating system/CPU/memory configuration
      If you are using external hard drives or optical drives
      If you have made any recent changes to your OS or system hardware
      If you have other DVD or BD software installed, particularly if recently added.

      Posts with all the requested information will be answered first.

      Comment

        #4
        I think these are the files you need to help me?
        thanks

        DVDFab 7.0.1.0 (2010/03/17 05:21:23)

        0m 01.68s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
        0m 05.44s: detected dvd
        0m 05.44s: drive E
        0m 05.44s: video dvd 0
        0m 05.46s: volume label
        0m 05.47s: detected blu-ray
        0m 05.50s: drive J
        0m 05.50s: volume label PANDORUM
        0m 05.80s: root 3C71020E________PANDORUM:PANDORUM:PANDORUM:PANDORU M
        0m 12.02s: aacs 0 bd+ 0
        0m 16.84s: got discinfo
        0m 18.50s: got bdmv
        0m 32.54s: got extended bdinfo
        13m 01.11s: pid 4113 size 23492.26mb
        13m 01.12s: pid 4352 size 4405.60mb
        13m 01.12s: pid 4353 size 185.62mb
        13m 01.12s: pid 4354 size 185.62mb
        13m 01.12s: pid 4608 size 30.76mb
        13m 01.12s: pid 4609 size 32.56mb
        13m 01.12s: pid 4609 size 12.63mb
        13m 01.12s: pid 4609 size 12.63mb
        13m 01.12s: pid 4609 size 12.63mb
        13m 01.12s: pid 4609 size 1.32mb
        13m 01.12s: source size 27596.97mb
        13m 01.16s: DXVA GPU acceleration for video decoding enabled
        97m 44.37s: filter(1 m:3): not get decoded frame(155494-3)


        DVDFab 7.0.2.1 (2010/03/17 17:38:51)

        0m 01.07s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1


        DVDFab 7.0.2.1 (2010/03/17 17:39:39)

        0m 00.64s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
        0m 22.30s: detected blu-ray
        0m 22.33s: drive J
        0m 22.33s: volume label PANDORUM
        0m 22.80s: root 3C71020E________PANDORUM:PANDORUM:PANDORUM:PANDORU M
        0m 25.00s: aacs 0 bd+ 0
        0m 28.20s: got discinfo
        0m 28.36s: got bdmv
        0m 30.63s: got extended bdinfo
        7m 35.19s: pid 4113 size 23492.26mb
        7m 35.21s: pid 4352 size 4405.60mb
        7m 35.21s: pid 4353 size 185.62mb
        7m 35.21s: pid 4354 size 185.62mb
        7m 35.21s: pid 4608 size 30.76mb
        7m 35.21s: pid 4609 size 32.56mb
        7m 35.21s: pid 4609 size 12.63mb
        7m 35.21s: pid 4609 size 12.63mb
        7m 35.21s: pid 4609 size 12.63mb
        7m 35.21s: pid 4609 size 1.32mb
        7m 35.21s: source size 27596.97mb
        7m 35.22s: DXVA GPU acceleration for video decoding enabled
        90m 41.47s: filter(1 m:3): not get decoded frame(155494-3)


        DVDFab 7.0.2.1 (2010/03/17 19:11:20)

        0m 00.71s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
        0m 04.19s: detected blu-ray
        0m 04.19s: drive J
        0m 04.19s: volume label
        1m 12.63s: detected blu-ray
        1m 12.63s: drive J
        1m 12.63s: volume label PANDORUM
        1m 12.66s: root 3C71020E________PANDORUM:PANDORUM:PANDORUM:PANDORU M
        1m 13.58s: aacs 0 bd+ 0
        1m 17.20s: got discinfo
        1m 17.37s: got bdmv
        1m 19.32s: got extended bdinfo


        DVDFab 7.0.2.1 (2010/03/17 19:32:45)

        0m 00.65s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1


        DVDFab 6.2.1.8 (2010/03/17 19:55:25)

        0m 00.67s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
        0m 06.03s: detected blu-ray
        0m 06.05s: drive J
        0m 06.05s: volume label PANDORUM
        0m 13.66s: root 3C71020E________PANDORUM:PANDORUM:PANDORUM:PANDORU M
        0m 14.13s: aacs 0 bd+ 0
        0m 16.67s: got discinfo
        0m 16.81s: got bdmv
        0m 17.87s: got extended bdinfo
        3m 50.67s: playlist 3 playlen 6485
        3m 50.67s: pid 4113 cbr 0 vbr 24186
        3m 50.69s: pid 4352 cbr 559 vbr 4682
        3m 50.69s: pid 4353 cbr 185 vbr 0
        3m 50.69s: pid 4354 cbr 185 vbr 0
        3m 50.69s: pid 4608 cbr 0 vbr 47
        3m 50.69s: pid 4609 cbr 0 vbr 44
        3m 50.69s: pat/pmt/sit 50
        3m 50.69s: pcr 1
        3m 50.69s: non video 844
        3m 50.69s: video reencode bitrate 8787886
        3m 50.72s: DXVA GPU Acceleration start ...


        DVDFab 6.2.1.8 (2010/03/17 20:20:09)

        0m 00.99s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
        0m 04.94s: detected blu-ray
        0m 04.96s: drive J
        0m 04.96s: volume label PANDORUM
        0m 05.00s: root 3C71020E________PANDORUM:PANDORUM:PANDORUM:PANDORU M
        0m 05.39s: aacs 0 bd+ 0
        0m 07.86s: got discinfo
        0m 08.00s: got bdmv
        0m 09.29s: got extended bdinfo
        1m 28.81s: playlist 3 playlen 6485
        1m 28.81s: pid 4113 cbr 0 vbr 24186
        1m 28.81s: pid 4352 cbr 559 vbr 4682
        1m 28.81s: pid 4353 cbr 185 vbr 0
        1m 28.81s: pid 4354 cbr 185 vbr 0
        1m 28.81s: pid 4608 cbr 0 vbr 47
        1m 28.81s: pid 4609 cbr 0 vbr 44
        1m 28.81s: pat/pmt/sit 50
        1m 28.81s: pcr 1
        1m 28.81s: non video 844
        1m 28.82s: video reencode bitrate 8787886
        1m 28.82s: DXVA GPU Acceleration start ...
        93m 07.58s: filter(3 m:3): not get decoded frame(155494-3)
        AMD Phenom II X2 550 Callisto unlocked to 4 core Denab @ 3.8mhz, MSI 785GM-E65 M/B, 4 Gig Geil DDR3-1333, EVGA GTX-260 192 Core, Corsair 700 W power, LG-BHO8LS20, LG-GH22LS50, IHOS104 DRIVES, 750 WDC Caviar Green, Hitachi 500, 2 TB WDC Caviar Green, SATA HD Drives, ASUS Xonar Essence SXT Sound, 2 Samsung SYNC 2333'S, Windows Vista 32 Buisness Edition.

        Comment

          #5
          and the vso logs

          2010-03-17 19:14:26 ---- ******************** Log session stop 17-Mar 19:14:26.469 PID 4036********************
          2010-03-17 19:11:24 Info Current Drive selected : 1:0:0 - HL-DT-ST DVDRAM GH22LS40 LL02 [E] (Ide)
          2010-03-17 19:11:24 Info Using Advanced SPTI interface
          2010-03-17 19:11:24 Info System default language : English (United States)
          2010-03-17 19:11:24 Info User default language : English (United States)
          2010-03-17 19:11:24 Info DLL Version : 4.0.7.466
          2010-03-17 19:11:24 Info DLL : C:\Program Files\DVDFab 702\vso_hwe.dll
          2010-03-17 19:11:24 Info Version : 7, 0, 2, 1
          2010-03-17 19:11:24 Info ExeName : C:\Program Files\DVDFab 702\DVDFab.exe
          2010-03-17 19:11:24 Info OS : Microsoft Windows Vista (Build 6002: Service Pack 2)
          2010-03-17 19:11:24 ---- ******************** Log session start 17-Mar 19:11:24.639 PID 4036********************


          2010-03-17 19:10:50 ---- ******************** Log session stop 17-Mar 19:10:50.491 PID 3568********************
          2010-03-17 17:39:43 Info Current Drive selected : 1:0:0 - HL-DT-ST DVDRAM GH22LS40 LL02 [E] (Ide)
          2010-03-17 17:39:43 Info Using Advanced SPTI interface
          2010-03-17 17:39:43 Info System default language : English (United States)
          2010-03-17 17:39:43 Info User default language : English (United States)
          2010-03-17 17:39:43 Info DLL Version : 4.0.7.466
          2010-03-17 17:39:43 Info DLL : C:\Program Files\DVDFab 702\vso_hwe.dll
          2010-03-17 17:39:43 Info Version : 7, 0, 2, 1
          2010-03-17 17:39:43 Info ExeName : C:\Program Files\DVDFab 702\DVDFab.exe
          2010-03-17 17:39:43 Info OS : Microsoft Windows Vista (Build 6002: Service Pack 2)
          2010-03-17 17:39:43 ---- ******************** Log session start 17-Mar 17:39:43.945 PID 3568********************


          2010-03-17 17:39:10 ---- ******************** Log session stop 17-Mar 17:39:10.035 PID 3212********************
          2010-03-17 17:39:01 Info Current Drive selected : 1:0:0 - HL-DT-ST DVDRAM GH22LS40 LL02 [E] (Ide)
          2010-03-17 17:39:01 Info Using Advanced SPTI interface
          2010-03-17 17:39:01 Info System default language : English (United States)
          2010-03-17 17:39:01 Info User default language : English (United States)
          2010-03-17 17:39:01 Info DLL Version : 4.0.7.466
          2010-03-17 17:39:01 Info DLL : C:\Program Files\DVDFab 702\vso_hwe.dll
          2010-03-17 17:39:01 Info Version : 7, 0, 2, 1
          2010-03-17 17:39:01 Info ExeName : C:\Program Files\DVDFab 702\DVDFab.exe
          2010-03-17 17:39:01 Info OS : Microsoft Windows Vista (Build 6002: Service Pack 2)
          2010-03-17 17:39:01 ---- ******************** Log session start 17-Mar 17:39:01.018 PID 3212********************


          2010-03-17 09:45:24 ---- ******************** Log session stop 17-Mar 09:45:24.426 PID 4888********************
          2010-03-17 07:17:02 Info WRITE SUCCESS: Disc written
          2010-03-17 07:17:02 Info Finalization Time 00:01:11 - Total completion time 00:16:35
          2010-03-17 07:15:50 Info Write finished in 00:15:23 - Finalization start here. Avg. burn rate 4.31
          2010-03-17 07:00:31 Info Lead-in burning time (mS) 4755
          2010-03-17 07:00:26 Info Write started 2452000 sectors to write
          2010-03-17 07:00:26 Info Init success: DVD+R Dual Layer
          2010-03-17 07:00:26 Info Init DVD+R Dual Layer: Layer change set to LBA 1226016 (2.34 Gb.)
          2010-03-17 06:59:40 Info Writing speed requested x8.0, effective x8.0
          2010-03-17 06:59:40 Info Available write speed: 8x ,6x ,4x ,2.4x
          2010-03-17 06:59:40 Info Media ID: RICOHJPN-D01-43
          2010-03-17 06:59:40 Info Media type: Dual Layer DVD+R
          2010-03-17 06:59:40 Info DMA is not available on this bus type
          2010-03-17 06:59:39 Info Scanned files #9, folder #15 - total size 5020076476 b. (4.68 Gb.)
          2010-03-17 06:59:39 Info Inserted media type : DL DVD+R
          2010-03-17 06:59:39 Info Write started
          2010-03-17 05:26:13 Info Writable disc DL DVD+R inserted. Ready to write
          2010-03-17 05:26:11 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
          2010-03-17 05:26:11 Info Drive has IDE-ATAPI physical interface
          2010-03-17 05:26:11 Info New Drive selected : 1:0:0 - HL-DT-ST DVDRAM GH22LS40 LL02 [E] (Ide)
          2010-03-17 05:21:27 Info Current Drive selected : 1:0:0 - HL-DT-ST DVDRAM GH22LS40 LL02 [E] (Ide)
          2010-03-17 05:21:27 Info Using Advanced SPTI interface
          2010-03-17 05:21:27 Info System default language : English (United States)
          2010-03-17 05:21:27 Info User default language : English (United States)
          2010-03-17 05:21:27 Info DLL Version : 4.0.7.466
          2010-03-17 05:21:27 Info DLL : C:\Program Files\DVDFab 7\vso_hwe.dll
          2010-03-17 05:21:27 Info Version : 7, 0, 1, 0
          2010-03-17 05:21:27 Info ExeName : C:\Program Files\DVDFab 7\DVDFab.exe
          2010-03-17 05:21:27 Info OS : Microsoft Windows Vista (Build 6002: Service Pack 2)
          2010-03-17 05:21:27 ---- ******************** Log session start 17-Mar 05:21:27.840 PID 4888********************
          AMD Phenom II X2 550 Callisto unlocked to 4 core Denab @ 3.8mhz, MSI 785GM-E65 M/B, 4 Gig Geil DDR3-1333, EVGA GTX-260 192 Core, Corsair 700 W power, LG-BHO8LS20, LG-GH22LS50, IHOS104 DRIVES, 750 WDC Caviar Green, Hitachi 500, 2 TB WDC Caviar Green, SATA HD Drives, ASUS Xonar Essence SXT Sound, 2 Samsung SYNC 2333'S, Windows Vista 32 Buisness Edition.

          Comment

            #6
            Well from what I can see it seems you are burning the Blank media too fast as you should really burn them at 4x since max is 8x for them. Also the blank media you are using are one of the worst to use and you should give Verbatim DL DVD+R made in Singapore a try as they are the best to use for DL media

            Comment

              #7
              Thank you for looking, I have tried three different kinds of DVD9 disks, always writing at no more than 4X, or no less than 2x. If it is writing faster than 4X, something internially is over-riding my speed settings.
              Based on another post, that a programmer has confirmed there is a problem in the program (7.0.2.1) for BR_R and Samsung settops, I will re-install ver 6, try a new encode, and write w/ vso in auto mode, (have several Verbatim 2.4X left), as this is what I have had the best luck with. Will post results.
              again, thanks.
              AMD Phenom II X2 550 Callisto unlocked to 4 core Denab @ 3.8mhz, MSI 785GM-E65 M/B, 4 Gig Geil DDR3-1333, EVGA GTX-260 192 Core, Corsair 700 W power, LG-BHO8LS20, LG-GH22LS50, IHOS104 DRIVES, 750 WDC Caviar Green, Hitachi 500, 2 TB WDC Caviar Green, SATA HD Drives, ASUS Xonar Essence SXT Sound, 2 Samsung SYNC 2333'S, Windows Vista 32 Buisness Edition.

              Comment

                #8
                hi,

                about Samsung Player problem, please check this http://forum.dvdfab.com/showthread.php?t=4006

                and please wait the new beta release and then try it again,

                thanks.

                Comment

                  #9
                  7.0.2.6 now works for me also, with a Samsung bd-p1600. bd-25's are better than they ever used to be, and bd9's FINALLY WORK. thank you all.
                  AMD Phenom II X2 550 Callisto unlocked to 4 core Denab @ 3.8mhz, MSI 785GM-E65 M/B, 4 Gig Geil DDR3-1333, EVGA GTX-260 192 Core, Corsair 700 W power, LG-BHO8LS20, LG-GH22LS50, IHOS104 DRIVES, 750 WDC Caviar Green, Hitachi 500, 2 TB WDC Caviar Green, SATA HD Drives, ASUS Xonar Essence SXT Sound, 2 Samsung SYNC 2333'S, Windows Vista 32 Buisness Edition.

                  Comment

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