help for blu-ray

[roccob]

Need help for blu-ray trying this for the first time it takes over 2 1/2 hrs to down load the movie then it will not let me change from 50 to 25 help!!!

[Bendit]

Hello. It is a little hard to assist you with the information that you have provided. Please explain in detailed steps what you are trying. I am not sure what "to down load the movie" means. You mean for DVDfab to do its blu-ray loading process?

[AGJ]

read what is listed below and post the info asked in your next post reply if you want help

Help Us Help You


If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

C:\Documents and Settings\your username\My Documents\DVDFab\Log

The logs are simple text files that can be opened with Windows Notepad. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file.

dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.

dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

Other Information:

Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.

Posts with all the requested information will be answered first.

[W&B]

Need help for blu-ray trying this for the first time it takes over 2 1/2 hrs to down load the movie then it will not let me change from 50 to 25 help!!!

Full disc compression is not supported (yet) only the Main Movie option will allow compression.
By download you do mean ripping the disc to your hdd?

[roccob]

I'll tried again I put movie in it took well over 4 hours when it strarted to wright the copy it did go to bd 25 1080p only took about 30 min. tryed to play in home svstem A sony bvd-IS1000 it will not play MYcomputer is a sony VGC-RT100 with 4 gigs of ram it will not play on the computer also any help