New Moon won't copy

[ScubaMedic]

New Moon won't copy. It gives an error of:

Task_1 failed! Error=1000(505.00.259)

I uploaded the info files.

All I'm trying to do it copy the main movie to the hard drive, no compression or anything.

If any logs are needed let me know.

[AGJ]

Post the logs anyway as the developers would like them to see if they need to update DVDFab. Here is a list of info below for you to read and post in your next post reply to this thread

Help Us Help You


If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

C:\Documents and Settings\your username\My Documents\DVDFab\Log

The logs are simple text files that can be opened with Windows Notepad. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file.

dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.

dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

Other Information:

Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.

Posts with all the requested information will be answered first.

[ScubaMedic]

Ok here we go.

Right now it's started but it seems to be stuck at 18% analyzing.

I have Win 7 64 bit with no changes. Just the regular Win updates that come down and no hardware changes.
AMD X4 620.
4Gb ram.
All internal SATA drives and LiteOn internal bluray drive.
PowerDVD 8 installed but has been for a long time.

[Guest]

In checking other dvd software sites the last few days I see there are several versions of New Moon with several versions of protection on them.

One competing company said he would have a fix three days ago and it has not happened yet.

Another released a fix that does not work for most members there.
So it seems that what works for one is not going to work for others.

I think it will take some time to sort out all versions and make DVDFAB work for everyone.

[ScubaMedic]

Has passkey been able to break it? Think I should try running it then DVDFab?

[ScubaMedic]

7.0.2.6 Beta fixed the problems.

That is good service. I'm glad I went with this software over the others.