Analyzing Problem with Monster vs Aliens

[stinkfinger]

Hey Guys,
Having a problem backing up Monsters vs. Aliens. At first it would scan, just gave me a bunch of tracks. No audio or anything close to the 1:34 minute movie. This was all with the 7.0.4 version. I installed the latest beta then. Got all information I needed but keeps giving errors at 68% scan. I've tried cleaning the disc but still errors out at the same place. Tried doing a search and it seems other people had problems as well with this movie. I've backed up UP and had no problems. Is this disc just not supported yet or did my kids scratch it before I got to backing it up!?

From below you can see I tried several times. First with 7.0.4.0 then the latest beta. Also put in the VSO log. I used IMG Burn however. Not that I got that far however. Thanks Guys!

DVDFab 7.0.4.0 (2010/05/13 17:15:17)

0m 03.42s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
0m 16.54s: detected blu-ray
0m 16.54s: drive D
0m 16.54s: volume label MONSTERS_VS_ALIENS
0m 30.78s: root 04619D35 MONSTERS_VS_ALIENS:MONSTERS_VS_ALIENS:MONSTERS_VS_ ALIENS:MONSTERS_VS_ALIENS
0m 32.07s: aacs 1 bd+ 0
0m 36.78s: got discinfo
0m 37.87s: got bdmv
0m 37.87s: got agid
0m 37.90s: sent host cert chal
0m 37.90s: got drive cert chal
0m 37.93s: got drive key
0m 37.93s: got host key signature
0m 37.95s: verified drive signature
0m 37.95s: verified host signature
0m 37.98s: sent host signature and key point
0m 37.98s: got bus key
0m 37.98s: got volume id
0m 37.98s: got volume id mac
0m 37.98s: volume id is correct
0m 38.00s: got vid
0m 38.71s: got vuk
0m 38.73s: got unit key 7
0m 58.29s: got extended bdinfo
3m 15.56s: detected blu-ray


DVDFab 7.0.4.0 (2010/05/13 17:19:26)

0m 00.84s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
0m 11.32s: detected blu-ray
0m 11.32s: drive D
0m 11.34s: volume label MONSTERS_VS_ALIENS
0m 25.23s: root 04619D35 MONSTERS_VS_ALIENS:MONSTERS_VS_ALIENS:MONSTERS_VS_ ALIENS:MONSTERS_VS_ALIENS
0m 26.53s: aacs 1 bd+ 0
0m 30.70s: got discinfo
0m 31.79s: got bdmv
0m 31.79s: got agid
0m 31.82s: sent host cert chal
0m 31.82s: got drive cert chal
0m 31.85s: got drive key
0m 31.85s: got host key signature
0m 31.85s: verified drive signature
0m 31.85s: verified host signature
0m 31.89s: sent host signature and key point
0m 31.90s: got bus key
0m 31.90s: got volume id
0m 31.90s: got volume id mac
0m 31.90s: volume id is correct
0m 31.90s: got vid
0m 32.56s: got vuk
0m 32.56s: got unit key 7
0m 52.21s: got extended bdinfo


DVDFab 7.0.5.5 (2010/05/13 17:31:28)

0m 05.01s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 28.73s: detected blu-ray
0m 28.73s: drive D
0m 28.73s: volume label MONSTERS_VS_ALIENS
0m 42.96s: root 04619D35 MONSTERS_VS_ALIENS:MONSTERS_VS_ALIENS:MONSTERS_VS_ ALIENS:MONSTERS_VS_ALIENS
0m 44.26s: aacs 1 bd+ 0
0m 48.35s: got discinfo
0m 49.43s: got bdmv
0m 49.48s: got agid
0m 49.50s: sent host cert chal
0m 49.50s: got drive cert chal
0m 49.53s: got drive key
0m 49.54s: got host key signature
0m 49.54s: verified drive signature
0m 49.54s: verified host signature
0m 49.57s: sent host signature and key point
0m 49.57s: got bus key
0m 49.57s: got volume id
0m 49.57s: got volume id mac
0m 49.57s: volume id is correct
0m 49.57s: got vid
0m 50.90s: got vuk
0m 50.90s: got unit key 7
1m 06.70s: got extended bdinfo


DVDFab 7.0.5.5 (2010/05/13 17:42:20)

0m 01.00s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 59.95s: detected blu-ray
0m 59.95s: drive D
0m 59.95s: volume label MONSTERS_VS_ALIENS
1m 14.98s: root 04619D35 MONSTERS_VS_ALIENS:MONSTERS_VS_ALIENS:MONSTERS_VS_ ALIENS:MONSTERS_VS_ALIENS
1m 16.34s: aacs 1 bd+ 0
1m 20.39s: got discinfo
1m 21.46s: got bdmv
1m 21.48s: got agid
1m 21.50s: sent host cert chal
1m 21.50s: got drive cert chal
1m 21.53s: got drive key
1m 21.53s: got host key signature
1m 21.54s: verified drive signature
1m 21.54s: verified host signature
1m 21.57s: sent host signature and key point
1m 21.57s: got bus key
1m 21.57s: got volume id
1m 21.57s: got volume id mac
1m 21.57s: volume id is correct
1m 21.57s: got vid
1m 22.25s: got vuk
1m 22.26s: got unit key 7
1m 38.00s: got extended bdinfo


DVDFab 7.0.5.5 (2010/05/13 17:54:50)

0m 00.84s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 08.46s: detected blu-ray
0m 08.46s: drive D
0m 08.46s: volume label MONSTERS_VS_ALIENS
0m 22.53s: root 04619D35 MONSTERS_VS_ALIENS:MONSTERS_VS_ALIENS:MONSTERS_VS_ ALIENS:MONSTERS_VS_ALIENS
0m 23.65s: aacs 1 bd+ 0
0m 27.76s: got discinfo
0m 28.81s: got bdmv
0m 28.82s: got agid
0m 28.84s: sent host cert chal
0m 28.84s: got drive cert chal
0m 28.87s: got drive key
0m 28.87s: got host key signature
0m 28.87s: verified drive signature
0m 28.89s: verified host signature
0m 28.92s: sent host signature and key point
0m 28.92s: got bus key
0m 28.92s: got volume id
0m 28.96s: got volume id mac
0m 28.96s: volume id is correct
0m 28.96s: got vid
0m 29.65s: got vuk
0m 29.65s: got unit key 7
0m 45.45s: got extended bdinfo



2010-05-13 18:20:46 ---- ******************** Log session stop 13-May 18:20:46.875 PID 1744********************
2010-05-13 17:54:58 Info Current Drive selected : 0:0:0 - HL-DT-ST BD-RE BH10LS30 1.00 [D] (Usb)
2010-05-13 17:54:58 Info Using Advanced SPTI interface
2010-05-13 17:54:58 Info System default language : English (United States)
2010-05-13 17:54:58 Info User default language : English (United States)
2010-05-13 17:54:58 Info DLL Version : 4.0.7.466
2010-05-13 17:54:58 Info DLL : C:\Program Files\DVDFab 7.5\vso_hwe.dll
2010-05-13 17:54:58 Info Version : 7, 0, 5, 5
2010-05-13 17:54:58 Info ExeName : C:\Program Files\DVDFab 7.5\DVDFab.exe
2010-05-13 17:54:58 Info OS : Microsoft Windows XP Home Edition (Build 2600: Service Pack 3)
2010-05-13 17:54:58 ---- ******************** Log session start 13-May 17:54:58.187 PID 1744********************


2010-05-13 17:52:27 ---- ******************** Log session stop 13-May 17:52:27.484 PID 2540********************
2010-05-13 17:49:29 Info Disc (BD-ROM) not emtpy.
2010-05-13 17:49:25 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu Ray-R Seq., Blu Ray-R Rnd., Blu Ray-RE
2010-05-13 17:49:25 Info Drive has Serial ATA physical interface
2010-05-13 17:49:25 Info New Drive selected : 0:0:0 - HL-DT-ST BD-RE BH10LS30 1.00 [D] (Usb)
2010-05-13 17:42:57 Info Current Drive selected : 0:0:0 - HL-DT-ST BD-RE BH10LS30 1.00 [D] (Usb)
2010-05-13 17:42:57 Info Using Advanced SPTI interface
2010-05-13 17:42:57 Info System default language : English (United States)
2010-05-13 17:42:57 Info User default language : English (United States)
2010-05-13 17:42:57 Info DLL Version : 4.0.7.466
2010-05-13 17:42:57 Info DLL : C:\Program Files\DVDFab 7.5\vso_hwe.dll
2010-05-13 17:42:57 Info Version : 7, 0, 5, 5
2010-05-13 17:42:57 Info ExeName : C:\Program Files\DVDFab 7.5\DVDFab.exe
2010-05-13 17:42:57 Info OS : Microsoft Windows XP Home Edition (Build 2600: Service Pack 3)
2010-05-13 17:42:57 ---- ******************** Log session start 13-May 17:42:57.453 PID 2540********************


2010-05-13 17:42:15 ---- ******************** Log session stop 13-May 17:42:15.656 PID 1176********************
2010-05-13 17:31:55 Info Current Drive selected : 0:0:0 - HL-DT-ST BD-RE BH10LS30 1.00 [D] (Usb)
2010-05-13 17:31:55 Info Using Advanced SPTI interface
2010-05-13 17:31:55 Info System default language : English (United States)
2010-05-13 17:31:55 Info User default language : English (United States)
2010-05-13 17:31:55 Info DLL Version : 4.0.7.466
2010-05-13 17:31:55 Info DLL : C:\Program Files\DVDFab 7.5\vso_hwe.dll
2010-05-13 17:31:55 Info Version : 7, 0, 5, 5
2010-05-13 17:31:55 Info ExeName : C:\Program Files\DVDFab 7.5\DVDFab.exe
2010-05-13 17:31:55 Info OS : Microsoft Windows XP Home Edition (Build 2600: Service Pack 3)
2010-05-13 17:31:55 ---- ******************** Log session start 13-May 17:31:55.906 PID 1176********************


2010-05-13 17:27:53 ---- ******************** Log session stop 13-May 17:27:53.953 PID 544********************
2010-05-13 17:19:36 Info Current Drive selected : 0:0:0 - HL-DT-ST BD-RE BH10LS30 1.00 [D] (Usb)
2010-05-13 17:19:36 Info Using Advanced SPTI interface
2010-05-13 17:19:36 Info System default language : English (United States)
2010-05-13 17:19:36 Info User default language : English (United States)
2010-05-13 17:19:36 Info DLL Version : 4.0.7.466
2010-05-13 17:19:36 Info DLL : C:\Program Files\DVDFab 7\vso_hwe.dll
2010-05-13 17:19:36 Info Version : 7, 0, 4, 0
2010-05-13 17:19:36 Info ExeName : C:\Program Files\DVDFab 7\DVDFab.exe
2010-05-13 17:19:36 Info OS : Microsoft Windows XP Home Edition (Build 2600: Service Pack 3)
2010-05-13 17:19:36 ---- ******************** Log session start 13-May 17:19:36.703 PID 544********************


2010-05-13 17:19:11 ---- ******************** Log session stop 13-May 17:19:11.171 PID 3108********************
2010-05-13 17:15:33 Info Current Drive selected : 0:0:0 - HL-DT-ST BD-RE BH10LS30 1.00 [D] (Usb)
2010-05-13 17:15:33 Info Using Advanced SPTI interface
2010-05-13 17:15:33 Info System default language : English (United States)
2010-05-13 17:15:33 Info User default language : English (United States)
2010-05-13 17:15:33 Info DLL Version : 4.0.7.466
2010-05-13 17:15:33 Info DLL : C:\Program Files\DVDFab 7\vso_hwe.dll
2010-05-13 17:15:33 Info Version : 7, 0, 4, 0
2010-05-13 17:15:33 Info ExeName : C:\Program Files\DVDFab 7\DVDFab.exe
2010-05-13 17:15:33 Info OS : Microsoft Windows XP Home Edition (Build 2600: Service Pack 3)
2010-05-13 17:15:33 ---- ******************** Log session start 13-May 17:15:33.062 PID 3108********************

[IPopov50]

Yep stinkfinger, bad news. I hope you still have a receipt.
When error at the same place again and again, it usually a bad disc. Your kids most likely have nothing to do with it - quite often manufacturing defects cause this. I would suggest to take this disc to the counter for an exchange.

[stinkfinger]

Yea, I was worried. An error at 68% didn't sound good. Good news is they'll out grow it before it doesn't play on stand alone player. They have already watched it several times.

[fengtao]

Hi stinkfinger,

Please try 7058beta, thanks.



Best Regards,
Fengtao

[stinkfinger]

Thanks, the problem was with my disc. I tried to watch my original and it locks up about 1:05 minutes in(or about 68%). Ipopov50 was correct with the bad disc. No problems with your software!