Disc Size Error

[raljon]

hi, new to this so please bear with me!

Interested in buying software and it seems to work well.

However, the program seems to often misinterpret the blu ray blank disc size saying that it is 50GB when it is 25GB and asks if I wish to continue burning anyway.

Also some burns seem to occupy only a half of the disc space (you can see this by examing the surface of the disc) and so qualitly is being wasted.

(Blu ray burner is a recent LG internal model- discs Kodak and Panasonic 25GB single layer)

Does anyone have any ideas how I can force the program to recognise that 25GB discs are being used?

[IPopov50]

Does anyone have any ideas how I can force the program to recognise that 25GB discs are being used?

Yes, please use ImgBurn as default burning engine for DVDFab. It should take care of your problems. Tutorial is here:

[raljon]

thanks will try later

[raljon]

downloaded imgburn and selected it as the burn engine but it still fails to correctly identify 25GB discs

[AGJ]

downloaded imgburn and selected it as the burn engine but it still fails to correctly identify 25GB discs

Strange Can you read what is listed below and post all info mentioned to your next post reply to this thread

Help Us Help You


If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

C:\Documents and Settings\your username\My Documents\DVDFab\Log

The logs are simple text files that can be opened with Windows Notepad. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file.

dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.

dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

Other Information:

Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.

Posts with all the requested information will be answered first.

[raljon]

thanks for your offer of further help AGJ. However, most burns now seem ok and if I get a disc size message which seems at odds with the actual disc size using a different approach to the process seems to get around it. If it happens enough for me to track down the circumstances under which it occurs I will post the info for other members. If it proves a further significant problem I will try to post more precise info with log files. Either way the program seems pretty impressive given all the variables it has to cope with. thanks again