From Hell Can't open source

[jamesr4199]

Hi
I just tried to back-up my Blu-ray copy of From Hell with Johnny Depp. The program tries to open the source but cannot. Anybody else have this problem? I am using the latest Oct. 1st DVDFab.

Thank you
Jim

[AGJ]

Hi
I just tried to back-up my Blu-ray copy of From Hell with Johnny Depp. The program tries to open the source but cannot. Anybody else have this problem? I am using the latest Oct. 1st DVDFab.

Thank you
Jim

click this link below and read it. Then post the info mentioned to your next post reply to this thread

http://forum.dvdfab.com/showthread.php?t=16

[jamesr4199]

From Hell

OK So I'm a novice on the forum. Hey it said post a new thread. That is what I did. I am attaching the log latest but I do not think it relivent because the Blu-Ray source would not open up? There is no log of this. I have my log of a successful back-up of a thin red line. but I don't think that will help. We'll here it is
010-10-03 12:45:00 ---- ******************** Log session stop 03-Oct 12:45:00.467 PID 5868********************
2010-10-03 12:44:49 Info Current Drive selected : 3:1:0 - PLDS DVD+-RW DH-16A6S YD11 [G] (Scsi)
2010-10-03 12:44:49 Info Using Advanced SPTI interface
2010-10-03 12:44:49 Info System default language : English (United States)
2010-10-03 12:44:49 Info User default language : English (United States)
2010-10-03 12:44:49 Info DLL Version : 4.0.11.473
2010-10-03 12:44:49 Info DLL : C:\Program Files\DVDFab 8\vso_hwe.dll
2010-10-03 12:44:49 Info Version : 8, 0, 1, 6
2010-10-03 12:44:49 Info ExeName : C:\Program Files\DVDFab 8\DVDFab.exe
2010-10-03 12:44:49 Info OS : Microsoft Windows Vista Ultimate (Build 6002: Service Pack 2)
2010-10-03 12:44:49 ---- ******************** Log session start 03-Oct 12:44:49.126 PID 5868********************


2010-09-29 14:52:54 ---- ******************** Log session stop 29-Sep 14:52:54.495 PID 4080********************
2010-09-29 13:37:03 Info No disc in drive.
2010-09-29 13:31:16 Info Disc ejected by user.
2010-09-29 13:19:16 Info Writable disc DVD-R inserted. Ready to write
2010-09-29 13:18:56 Info Parsing disc ...
2010-09-29 13:18:46 Info No disc in drive.
2010-09-29 13:18:44 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
2010-09-29 13:18:44 Info Drive has Serial ATA physical interface
2010-09-29 13:18:44 Info New Drive selected : 3:1:0 - PLDS DVD+-RW DH-16A6S YD11 [G] (Scsi)
2010-09-29 13:16:31 Info Current Drive selected : 3:1:0 - PLDS DVD+-RW DH-16A6S YD11 [G] (Scsi)
2010-09-29 13:16:31 Info Using Advanced SPTI interface
2010-09-29 13:16:31 Info System default language : English (United States)
2010-09-29 13:16:31 Info User default language : English (United States)
2010-09-29 13:16:31 Info DLL Version : 4.0.11.473
2010-09-29 13:16:31 Info DLL : C:\Program Files\DVDFab 8\vso_hwe.dll
2010-09-29 13:16:31 Info Version : 8, 0, 1, 6
2010-09-29 13:16:31 Info ExeName : C:\Program Files\DVDFab 8\DVDFab.exe
2010-09-29 13:16:31 Info OS : Microsoft Windows Vista Ultimate (Build 6002: Service Pack 2)
2010-09-29 13:16:31 ---- ******************** Log session start 29-Sep 13:16:31.768 PID 4080********************

[CBR929]

Hi jamesr4199
Your drive Lite-On DH-16A6S
2010-10-03 12:44:49 Info Current Drive selected : 3:1:0 - PLDS DVD+-RW DH-16A6S YD11 [G] (Scsi)
is not a Blu-Ray reader or writer
CBR929

[jamesr4199]

open Blu-ray source!

I just got done trying From Hell again. And I can assure you that I pam putting the disk in my I drive which is one of my Blu-Ray burner drives ( and yes I have tried the others) and it starts trying to open the source with the blue box and the traviling blue line it stops after three full times by and the program stops responding. I left it that way for a couple of hours even to na avail? It's not opening the source code on this Blu-Ray DVD! Again this is my latest log which again shows the wrong drive letter but when the pro gram ic trying to open the disk it is in my I drive and I see it working the blue drive light is flashing not my G drive. That is why I am on the Forum!

Jim Below again is the latest log from my computer. & again it shows G Drive?
2010-10-04 13:53:54 ---- ******************** Log session stop 04-Oct 13:53:54.135 PID 5508********************
2010-10-04 13:50:05 Info Current Drive selected : 3:1:0 - PLDS DVD+-RW DH-16A6S YD11 [G] (Scsi)
2010-10-04 13:50:05 Info Using Advanced SPTI interface
2010-10-04 13:50:05 Info System default language : English (United States)
2010-10-04 13:50:05 Info User default language : English (United States)
2010-10-04 13:50:05 Info DLL Version : 4.0.11.473
2010-10-04 13:50:05 Info DLL : C:\Program Files\DVDFab 8\vso_hwe.dll
2010-10-04 13:50:05 Info Version : 8, 0, 2, 2
2010-10-04 13:50:05 Info ExeName : C:\Program Files\DVDFab 8\DVDFab.exe
2010-10-04 13:50:05 Info OS : Microsoft Windows Vista Ultimate (Build 6002: Service Pack 2)
2010-10-04 13:50:05 ---- ******************** Log session start 04-Oct 13:50:05.689 PID 5508********************

[jamesr4199]

Can't open Source

Just to let you know xxxxxx will not open this blu-ray either. It does the same thing the source will not open. I think it might be a new protection on the disk?

Thanks again
Jim

[CBR929]

I just got done trying From Hell again. And I can assure you that I am putting the disk in my I drive which is one of my Blu-Ray burner drives

I am sorry if you think I was giving you wrong information but, "YOUR" logs do not show a I: Drive
CBR929

[AGJ]

try using device manager and uninstall your Blu-ray drive that way. once removed restart computer and let windows reinstall it. Once that done start DVDFab and see if it will see your Blu-ray drive

[CBR929]

jamesr4199
While you are here why don't you also update the firmware on YOUR Grive

[jamesr4199]

Can't open source

OK Will do thank you !

Jim