Hello using V8.0.2.4b on lost boys the thirst and it will not open maybe it has a new protection code. Fab will try to run it then it will crash and say "DVDFAB the ultimate DVD burning software has stopped working". Any possible solutions for this?
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There could be many reasons why this is happening. Did you submit the report after it crashed? Also, if you could post your DVDFab logs as directed in the "Help Us Help You" sticky that would help us narrow down the issue.SPECS
DESKTOP: Asus M4A79XTD EVO/AMD Phenom II x4 945/4GB GSKILL DDR3-1600/NVIDIA GeForce GTX 260 Core 216 SC/BFG Tech 600Watt/NZXT M59/LG BD-RE GGW-H20L/Lite-On iHAS124 Y/WD Velociraptor 150GB/Seagate 1.5TB/WD Caviar Green 2TB/Acer H213H 1080p
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Hi, ferg1002,
First, please check if the disc format (BD-Ror BD+R) can be supported by your Optical Drive.
Second, please open DVDFab program first, then insert your original movie DVDs to your DVD drive, then to see if the DVDFab can connect your DVD drive to recognize the original DVDs or not.
If your DVDFab can't recognize original movies from Optical Drive very well on your computer, please start the movie in your PC Blu-ray Player (like PowerDVD) for a few seconds and then start the DVDFab analysis. Once the analysis starts, you can turn off the PC Blu-ray player.
If you still get the same crash issue, please save the report after the crash report window pop up, and then zip the FabReport file, send to us at malcolm@dvdfab.com for further analysis. Thanks so much for your patience and cooperation.
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