hi i need help, everytime i try to copy blu ray movies it says please insert a writeable disc so i do and it keeps rejeting the disc and says it again. i have memorex BD-R 25GB blu ray copy discs, and i have IMGburn program, and i did do the set up so they work together. can any1 help me?
-
-
Same problem
I have the same problem. Told by support to do a clean install of both fab and Imgburn and still the same thing except now, the latest version which came out today sees the blank but will not see it when trying to burn. Waiting to hear from tech support again. -
Help Us Help You
If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.
First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.
DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:
C:\Documents and Settings\your username\My Documents\DVDFab\Log
The logs are simple text files that can be opened with Windows Notepad. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file.
dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.
dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.
dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.
dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.
Other Information:
Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.
Posts with all the requested information will be answered first.Comment
-
Hi, canadian77 and Mark7,
Please download and install the latest version of DVDFab8.0.4.0 at http://www.dvdfab.com/download.htm to register and try again to see the result.
If it still can not recognize the blank disc, the only thing coming into my mind is that there might be some compatibility issues between your burner and the blank discs: Nowadays, there are many drive/media compatibility problems, and our suggestion is that you should try using a different brand/format media, check your writer manufacturers site for a list of recommended media to use and also check if there are any firmware updates available for your Writer.
Other great websites for compatibility information:
http://www.videohelp.com/dvdwriters
http://www.videohelp.com/dvdmedia
Sincerely Yours
Malcolm WangComment
-
Hi Malcolm,
every program on my CPU can "see" the blank BD-R. Even DVDFab. But when it comes to
burning to it with fab it keeps saying not a blu-ray disc. I can burn to disc using win7 or imgburn, and i'm using 2 different BD-R, Verbatim and RiData. This is with DVDFab 8.0.4.0
Any Ideas?
MarkComment
-
Here is a tutorial on how to set up ImgBurn and DVDFab to work together. Watch the youtube video http://forum.dvdfab.com/showpost.php?p=55&postcount=2 Also do not forget to set up the AWS (automatic write speed)Comment
-
Try using Imgburn without DVDFab.
I use Imgburn as a separate program. Fab to copy the movie, close fab and use Imgburn independently.Comment
Comment