error 503.00 13 converting BD to DVD

[RClark]

I'm getting error code 503.00 13 while using DVDFab 8.1.0.7 to convert a Main Movie BD rip of RANGO to DVD. I'm using Software Encoder and Sofware Decoder. I've never had a problem before with the previous versions. This is my first time using Blu-ray to DVD with this version. I uninstall Fab, ran CCleaner to clean up the registery keys, rebooted then reinstalled Fab and it still doesn't work. Any idea what is causing this?

dvdfab_internal.log:

DVDFab 8.1.0.7 (2011/08/01 19:23:20)
0m 01.38s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 01.38s: Qt Translator file load success
0m 17.36s: got bdmv
0m 18.01s: got extended bdinfo
0m 30.15s:

------ begin mobile work(1/1) ------

0m 30.15s: create config(5)
0m 30.15s: info: convert profile(DVD_VOB)
0m 30.15s: info: bluray playlist(0),angle(0),chapter(1->21),3D(0)
0m 30.15s: info: streams((4113.2)(4352.2)(4608.1)(4609.1))
0m 30.17s: info: set output video frame_rate(24000/1001)
0m 30.17s: info: subpicture preset(4), mode(1)
0m 30.17s: info: subpicture preset(4), mode(1)
0m 30.17s: info: enable multi-thread software decoder
0m 30.29s: info: processing source(01012.m2ts)
0m 31.16s: error: process exception, filter(type128:id28), info = 503.00 13,
0m 31.20s: ------ mobile work failed(504.00 0 error: process exception, filter(type128:id28), info = 503.00 13,

) ------

dvdfab_process.log:

Conversion: one pass: 19:23:49
Source( 01012.m2ts )
: 19:23:50
Work 1 failed, Error = 504.00 0 error: process exception, filter(type128:id28), info = 503.00 13,

: 19:23:50

dvdfab_burn_vso.log:

2011-08-01 19:24:00 ---- ******************** Log session stop 01-Aug 19:24:00.448 PID 4380********************
2011-08-01 19:23:25 Info Current Drive selected : 2:0:0 - HL-DT-ST DVD+-RW GH50N B104 [E] (Scsi)
2011-08-01 19:23:25 Info Using Advanced SPTI interface
2011-08-01 19:23:25 Info System default language : English (United States)
2011-08-01 19:23:25 Info User default language : English (United States)
2011-08-01 19:23:25 Info DLL Version : 4.0.20.488
2011-08-01 19:23:25 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-08-01 19:23:25 Info Version : 8, 1, 0, 7
2011-08-01 19:23:25 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-08-01 19:23:25 Info OS : Microsoft Windows 7 Professional (Build 7601: Service Pack 1)
2011-08-01 19:23:25 ---- ******************** Log session start 01-Aug 19:23:25.257 PID 4380********************

[IPopov50]

@RClark
For sake of experiment, please de-select all subpicture and try again. Report back here.

[RClark]

@IPopov50 thank you for the suggestion. There does seem to be an issue with the subpictures. I had multiple subpictures selected by default, this caused it to fail right away. If I only select the first subpicture in the list (or none at all) it works. If I select the second subpicture in the list (by itself or selected along with the first) it fails.

[RClark]

Correction to my previous post. While selecting the first subpicture doesn't fail right away it does fail part way through. The only way it works is if NO subpictures are selected at all.

[Wilson.Wang]

Hi,
The issue has been fixed, please try to use 8109: http://forum.dvdfab.com/showthread.php?t=14049

Wilson

[RClark]

I can confirm that this issue has been fixed in version 8109. Thanks.