The other guys

[tommyboy714]

Anyone else have problems Backing up the other guys?

[Mona]

Hi tommyboy714,

Anyone else have problems Backing up the other guys?

Please tell us the error message or exactly describe your problem in detail. The more information you offer, the more effective assistance we provide.

Thanks.

mona

[enter.the.dragon]

When you put on disc does not play back

[CBR929]

Please post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal and Burn log(s) and post right here.
CBR929

[girdnerg]

I had trouble getting my DVD software to play the disc, but Fab backed it up just fine.

I think that's what he's talking about.

[excspankyy]

try putting the disk in your lower drive and just copying the full disc to your desktop then burning full disc from desktop to dvd. or you could have my error which was a bad disk from crappy ole wally world

[CBR929]

I had trouble getting my DVD software to play the disc, but Fab backed it up just fine.

I think that's what he's talking about.

If you are referring to the disc playing in a DVD player then you need to post logs or all of this info .
CBR929

[adams135]

I am. I even BOUGHT DVDCOPY figuring maybe it was free HD decrypter that wouldn't work.

All I get is the Blue Scanning Box which shows the right DVD Title but it never stops.

i have tried to copy it with the pathplayer enabled and disabled and no luck. i also tried using main movie function and no success there either.

Suggestions?

[AGJ]

Like mentioned in Post #4

Help Us Help You


If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

C:\Documents and Settings\your username\My Documents\DVDFab\Log

The logs are simple text files that can be opened with Windows Notepad if you want to read them. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file. The log files can be attached to a post using the "Manage Attachments" button below the editing box.

dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.

dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

Other Information:

Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.

Posts with all the requested information will be answered first.

[adams135]

I am. I even BOUGHT DVDCOPY figuring maybe it was free HD decrypter that wouldn't work.

All I get is the Blue Scanning Box which shows the right DVD Title but it never stops.

i have tried to copy it with the pathplayer enabled and disabled and no luck. i also tried using main movie function and no success there either.

Suggestions?

Scratch that previous post.. after a few hours spanning 2 days I tried a "last resort" so to speak and used my 2nd DVD drive .. and the *^&_^*_@ thing worked great. At least now I know I have a bad DVD drive (or one that is not set right .. I just re-installed Win 7 and still haven't gotten everything back to normal).

[CBR929]

Scratch that previous post.. after a few hours spanning 2 days I tried a "last resort" so to speak and used my 2nd DVD drive .. and the *^&_^*_@ thing worked great. At least now I know I have a bad DVD drive (or one that is not set right .. I just re-installed Win 7 and still haven't gotten everything back to normal).

I doubt that your drive is bad, some just read better than others...I do the same thing if one drive fails I try my other ones.
CBR929