Missing Movie Chapeters

[ghostRIP]

When using the latest version of DVD to DVD and burning to an ISO file in DVD9 Main Movie, I find that many movies are missing the first chapter. I have a list of them that I have discovered.

Twilight New Moon
Salt
Twilight Eclipse

There are a few more but I beleive that the problem is the same. Any help will be greately appriciated.

[AGJ]

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If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

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[ghostRIP]

VSO LOG
2010-12-22 15:33:19 Info Writable disc Hard Disc inserted. Ready to write
2010-12-22 15:33:18 Info WRITE SUCCESS: Disc written
2010-12-22 15:30:04 Info Scanned files #9, folder #2 - total size 4611295232 b. (4.29 Gb.)
2010-12-22 15:30:04 Info Inserted media type : Hard Disc
2010-12-22 15:30:03 Info Write started
2010-12-22 15:30:03 Info New ISO path selected : F:\SALT.iso
2010-12-18 14:10:02 Info Current Drive selected : 0:0:0 - HL-DT-ST DVD+-RW GSA-T21N A102 [E] (Ide)
2010-12-18 14:10:02 Info Using Advanced SPTI interface
2010-12-18 14:10:02 Info System default language : English (United States)
2010-12-18 14:10:02 Info User default language : English (United States)
2010-12-18 14:10:02 Info DLL Version : 4.0.13.476
2010-12-18 14:10:02 Info DLL : C:\Program Files\DVDFab 8\vso_hwe.dll
2010-12-18 14:10:02 Info Version : 8, 0, 5, 6
2010-12-18 14:10:02 Info ExeName : C:\Program Files\DVDFab 8\DVDFab.exe
2010-12-18 14:10:02 Info OS : Microsoft Windows Vista Ultimate (Build 6002: Service Pack 2)


INTERNAL LOG

5810m 45.52s: detected dvd
5810m 45.69s: drive E
5810m 45.69s: dvd type 1
5810m 45.69s: volume label SALT
5810m 47.92s: got copyright 1 fe
5810m 52.17s: got udf/iso
5810m 57.00s: got discinfo
5810m 57.04s: pathplayer enabled
5811m 24.93s: got dvdinfo

[phantomii]

Over time I have experienced this exact issue with several movies. I generally only do the Main Movie copy as I like to eliminate the previews etc. I have found that in some cases if I do a full disk copy to the hard drive then from there copy the main movie with a second pass it will often provides me with a complete main movie as desired. But not in all cases so a solution would be awesome.

[ghostRIP]

Is this something that you guys are working on fixing? Have you been able to identify the actual problem that causes this?

[AGJ]

@ghostRIP

You are using the VSO burn engine that comes bundled with DVDFab. If I was you I would install ImgBurn and configure it to work with DVDFab. The VSO burn engine is troublesome when it comes to iso creation and ImgBurn is created more for iso creation.

Here is info to set DVDFab and ImgBurn to work together. Text below from post#2 of this thread

There is an easy way to set DVDFab and ImgBurn for your needs.
Very easy takes less than 2 minutes.
Once setup you will not have to click any additional buttons when using ImgBurn with DVDFab to burn single layer DVD5 media.



Download and install imgburn.




Set DVDFab to use ImgBurn burn engine and recommended speed

1. Click Common Settings in the upper right corner
2. Click the Write Tab under DVD / Blu-ray
3. Select ImgBurn Burn Engine
4. Select Recommended Write Speed [only for use with ImgBurn Auto Write Speed]
5. Select OK and restart DVDFab to apply the changed settings

Setting Up ImgBurn

1. Insert your blank dvd media
2. Click Write Mode from the EZ-Mode Picker
3. Select AWS as your Write Speed
4. Click Change Automatic Write Speed
5. Select the desired Write Speed
6. Click Add
7. Set the AWS for each brand/mid of blank media you will use. You may also select different write speeds for multiple burning drives.
8. Click OK

Then just copy and burn as usual.
DVDFab will automatically open ImgBurn and automatically Close when the burn is finished.

Note: When burning a Dual Layer DVD, ImgBurn will present you with a Create Layer Break window. Select the best layer break according to the colored stars. You can even preview the layer break to ensure the transition will not interfere with your movie.