Movie Case 39--no audio

[tootsie1]

I successfully burned the movie only using V8.0.6.8, but when I went to play the movie there was no audio.
I then did the same thing using V8.0.6.4 and there was no audio again.
Any idea what I'm doing wrong.

[Guest]

Need some detailed information before we can do anything but play guessing games.

First post your logs.
Post details of what steps you are taking to copy the movie.

See attachment of log locations.

[tootsie1]

Movie Case 39 no audio

I tried to copy the log, but it told me my file was to big, Your file of 52.4 KB bytes exceeds the forum's limit of 43.9 KB for this filetype.
I burned using V8.0.6.4 and main movie. Then I didn't uncheck any of the audio files and seected DVD5 from the quality drop down and burned movie, no errors. The same thing happenedwhen I used the new release and that's why I tried an old one.
I went to play it on my tv and all I had was closed caption no audio. If you let me know how to copy the file over I will.

[Guest]

Just copy and paste the log of the last move you did.
We need to see both the burn long and the internal log.

Did you use your remote to make sure the audio was turned on?

[tootsie1]

no audio on movie case 39

yep made sure the audio was on. Her4e's the burn info. I don't have any other logs.
2011-01-05 15:30:48 ---- ******************** Log session stop 05-Jan 15:30:48.234 PID 460********************
2011-01-05 15:30:43 Info Parsing disc ...
2011-01-05 15:23:21 Info WRITE SUCCESS: Disc written
2011-01-05 15:23:21 Info Finalization Time 00:00:29 - Total completion time 00:05:11
2011-01-05 15:22:51 Info Write finished in 00:04:41 - Finalization start here. Avg. burn rate 6.34
2011-01-05 15:18:30 Info Lead-in burning time (mS) 19966
2011-01-05 15:18:09 Info Write started 1098432 sectors to write
2011-01-05 15:18:09 Info Init success: DVD+R
2011-01-05 15:18:09 Info Writing speed requested x8.0, effective x8.0
2011-01-05 15:18:09 Info Available write speed: 16x ,12x ,8x ,4x
2011-01-05 15:18:09 Info Media ID: RITEK-F16-01
2011-01-05 15:18:09 Info Media type: DVD+R
2011-01-05 15:18:09 Info DMA Mode
2011-01-05 15:18:09 Info Scanned files #7, folder #2 - total size 2248491008 b. (2.09 Gb.)
2011-01-05 15:18:09 Info Inserted media type : DVD+R
2011-01-05 15:18:09 Info Write started
2011-01-05 15:18:05 Info Writable disc DVD+R inserted. Ready to write
2011-01-05 15:16:59 Info Disc ejected by user while parsing.
2011-01-05 15:16:50 Info Parsing disc ...
2011-01-05 15:16:48 Info No disc in drive.
2011-01-05 15:12:16 Info Disc (DVD-ROM) not empty.
2011-01-05 15:09:52 Info Disc (DVD-ROM) not empty.
2011-01-05 15:09:40 Info Parsing disc ...
2011-01-05 15:00:02 Info WRITE SUCCESS: Disc written
2011-01-05 15:00:02 Info Finalization Time 00:00:30 - Total completion time 00:08:27
2011-01-05 14:59:31 Info Write finished in 00:07:56 - Finalization start here. Avg. burn rate 7.03
2011-01-05 14:51:54 Info Lead-in burning time (mS) 19274
2011-01-05 14:51:35 Info Write started 2061456 sectors to write
2011-01-05 14:51:35 Info Init success: DVD+R
2011-01-05 14:51:35 Info Writing speed requested x8.0, effective x8.0
2011-01-05 14:51:34 Info Available write speed: 16x ,12x ,8x ,4x
2011-01-05 14:51:34 Info Media ID: MCC-004-00
2011-01-05 14:51:34 Info Media type: DVD+R
2011-01-05 14:51:34 Info DMA Mode
2011-01-05 14:51:34 Info Scanned files #8, folder #2 - total size 4220768256 b. (3.93 Gb.)
2011-01-05 14:51:34 Info Inserted media type : DVD+R
2011-01-05 14:51:34 Info Write started
2011-01-05 14:51:30 Info Writable disc DVD+R inserted. Ready to write
2011-01-05 14:51:06 Info Parsing disc ...
2011-01-05 14:48:18 Info No disc in drive.
2011-01-05 14:39:48 Info Disc (DVD-ROM) not empty.
2011-01-05 14:39:46 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
2011-01-05 14:39:46 Info Drive has IDE-ATAPI physical interface
2011-01-05 14:39:46 Info New Drive selected : 1:1:0 - PHILIPS DVD+-RW DVD8801 AD21 [E] (Ide)
2011-01-05 14:38:52 Info Current Drive selected : 1:1:0 - PHILIPS DVD+-RW DVD8801 AD21 [E] (Ide)
2011-01-05 14:38:52 Info Using Advanced SPTI interface
2011-01-05 14:38:52 Info System default language : English (United States)
2011-01-05 14:38:52 Info User default language : English (United States)
2011-01-05 14:38:52 Info DLL Version : 4.0.13.476
2011-01-05 14:38:52 Info DLL : C:\Program Files\DVDFab 8\vso_hwe.dll
2011-01-05 14:38:52 Info Version : 8, 0, 6, 4
2011-01-05 14:38:52 Info ExeName : C:\Program Files\DVDFab 8\DVDFab.exe
2011-01-05 14:38:52 Info OS : Microsoft Windows XP Professional (Build 2600: Service Pack 3)
2011-01-05 14:38:52 ---- ******************** Log session start 05-Jan 14:38:52.171 PID 460*******************

[Guest]

I don't see anything in the burn log that would account for your not having sound.

In the same folder as the burn log there is an internal log and process log.
Post the internal log.

[tootsie1]

Movie Case 39 no audio

I think this is the internal, but I really don't know how to tell.
2011-01-05 17:52:21 ---- ******************** Log session stop 05-Jan 17:52:21.312 PID 3232********************
2011-01-05 16:16:11 Info Current Drive selected : 1:1:0 - PHILIPS DVD+-RW DVD8801 AD21 [E] (Ide)
2011-01-05 16:16:11 Info Using Advanced SPTI interface
2011-01-05 16:16:11 Info System default language : English (United States)
2011-01-05 16:16:11 Info User default language : English (United States)
2011-01-05 16:16:11 Info DLL Version : 4.0.13.476
2011-01-05 16:16:11 Info DLL : C:\Program Files\DVDFab 8\vso_hwe.dll
2011-01-05 16:16:11 Info Version : 8, 0, 6, 4
2011-01-05 16:16:11 Info ExeName : C:\Program Files\DVDFab 8\DVDFab.exe
2011-01-05 16:16:11 Info OS : Microsoft Windows XP Professional (Build 2600: Service Pack 3)
2011-01-05 16:16:11 ---- ******************** Log session start 05-Jan 16:16:11.390 PID 3232********************


2011-01-05 16:55:33 ---- ******************** Log session stop 05-Jan 16:55:33.406 PID 612********************
2011-01-05 15:36:48 Info Current Drive selected : 1:1:0 - PHILIPS DVD+-RW DVD8801 AD21 [E] (Ide)
2011-01-05 15:36:48 Info Using Advanced SPTI interface
2011-01-05 15:36:48 Info System default language : English (United States)
2011-01-05 15:36:48 Info User default language : English (United States)
2011-01-05 15:36:48 Info DLL Version : 4.0.13.476
2011-01-05 15:36:48 Info DLL : C:\Program Files\DVDFab 8\vso_hwe.dll
2011-01-05 15:36:48 Info Version : 8, 0, 6, 4
2011-01-05 15:36:48 Info ExeName : C:\Program Files\DVDFab 8\DVDFab.exe
2011-01-05 15:36:48 Info OS : Microsoft Windows XP Professional (Build 2600: Service Pack 3)
2011-01-05 15:36:48 ---- ******************** Log session start 05-Jan 15:36:48.312 PID 612********************

[tootsie1]

Movie Case 39 no audio

Well I downloaded the new release and copied the full disc, did a jump to first menu when the disc was inserted and checked the annoying PG and the dropdown of DVD5. And now it worked just fine.
So I have no clue why it didn't work before. I can only assume that I probably should have eliminated one of the audio files just don't know which one.
Thanks for the help anyway.
Sorry for pestering you, I'm not really DVDFAB or computer savy.

[Guest]

Gremlins.