DVD's sticking and "attempting to read media"

[Mtdewangel]

We recently switched to Verbatim DVD-R w/AZO. So far every dvd we've backed up "sticks" while watching. We've tried in our Xbox 360 and dvd player to see if it was one of them. Some are worse then others but each one sticks and and ont he xbox it says "attempting to read media". It's becoming a real pain in the butt. lol Anyone encountered this problem?

We've had this problem on version 8.0.8.5 and 8.1.0.5. We've also running them on Windows 7, if that matters.

[CBR929]

Hi Mtdewangel
Please post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal and Burn log(s) and post right here.
CBR929

[Mtdewangel]

I've tried attaching it but it's too big per the forums limits?

[Guest]

I've tried attaching it but it's too big per the forums limits?

Do a copy/paste of the current logs.

[maineman]

This is almost certainly a burn issue, but just to rule it out...
please playback the files from the hdd via software such as VLC or MPC.
Do the files play ok?

Also please do as my good friends CBR929 and Gruñón suggest.

[Mtdewangel]

This is almost certainly a burn issue, but just to rule it out...
please playback the files from the hdd via software such as VLC or MPC.
Do the files play ok?

Also please do as my good friends CBR929 and Gruñón suggest.

At the risk of sounding stupid, I have no idea what you want me to do.

I will copy/paste any log info for today's date.

[Mtdewangel]

BURN LOG

2011-07-23 19:51:10 ---- ******************** Log session stop 23-Jul 19:51:10.080 PID 6932********************
2011-07-23 19:51:10 Info Current Drive selected : 2:1:0 - ATAPI DVD A DH16ABSH YA12 [D] (Scsi)
2011-07-23 19:51:10 Info Using Advanced SPTI interface
2011-07-23 19:51:10 Info System default language : English (United States)
2011-07-23 19:51:10 Info User default language : English (United States)
2011-07-23 19:51:10 Info DLL Version : 4.0.15.480
2011-07-23 19:51:10 Info DLL : C:\Program Files (x86)\DVDFab 8\vso_hwe.dll
2011-07-23 19:51:10 Info Version : 8, 0, 8, 5
2011-07-23 19:51:10 Info ExeName : C:\Program Files (x86)\DVDFab 8\DVDFab.exe
2011-07-23 19:51:10 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-07-23 19:51:10 ---- ******************** Log session start 23-Jul 19:51:10.080 PID 6932********************


2011-07-23 19:42:51 ---- ******************** Log session stop 23-Jul 19:42:51.728 PID 7116********************
2011-07-23 19:42:28 Info Current Drive selected : 2:1:0 - ATAPI DVD A DH16ABSH YA12 [D] (Scsi)
2011-07-23 19:42:28 Info Using Advanced SPTI interface
2011-07-23 19:42:28 Info System default language : English (United States)
2011-07-23 19:42:28 Info User default language : English (United States)
2011-07-23 19:42:28 Info DLL Version : 4.0.20.488
2011-07-23 19:42:28 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-07-23 19:42:28 Info Version : 8, 1, 0, 5
2011-07-23 19:42:28 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-07-23 19:42:28 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-07-23 19:42:28 ---- ******************** Log session start 23-Jul 19:42:28.885 PID 7116********************


2011-07-23 19:42:14 ---- ******************** Log session stop 23-Jul 19:42:14.441 PID 5528********************
2011-07-23 19:42:09 Info Current Drive selected : 2:1:0 - ATAPI DVD A DH16ABSH YA12 [D] (Scsi)
2011-07-23 19:42:09 Info Using Advanced SPTI interface
2011-07-23 19:42:09 Info System default language : English (United States)
2011-07-23 19:42:09 Info User default language : English (United States)
2011-07-23 19:42:09 Info DLL Version : 4.0.20.488
2011-07-23 19:42:09 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-07-23 19:42:09 Info Version : 8, 1, 0, 5
2011-07-23 19:42:09 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-07-23 19:42:09 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-07-23 19:42:09 ---- ******************** Log session start 23-Jul 19:42:09.674 PID 5528********************


2011-07-23 18:36:32 ---- ******************** Log session stop 23-Jul 18:36:32.351 PID 5076********************
2011-07-23 18:36:28 Info Disc ejected by user while parsing.
2011-07-23 18:36:26 Info Parsing disc ...
2011-07-23 18:36:20 Info WRITE SUCCESS: Disc written
2011-07-23 18:36:20 Info Finalization Time 00:00:18 - Total completion time 00:08:09
2011-07-23 18:36:01 Info Write finished in 00:07:50 - Finalization start here. Avg. burn rate 7.58
2011-07-23 18:28:46 Info Lead-in burning time (mS) 35530
2011-07-23 18:28:11 Info Write started 2195408 sectors to write
2011-07-23 18:28:11 Info Init success: DVD-R SAO
2011-07-23 18:28:10 Info Writing speed requested x8.0, effective x8.0
2011-07-23 18:28:10 Info Available write speed: 16x ,12x ,8x ,6x
2011-07-23 18:28:10 Info Media ID: MCC 03RG20
2011-07-23 18:28:10 Info Media type: DVD-R
2011-07-23 18:28:10 Info Scanned files #9, folder #2 - total size 4495095808 b. (4.19 Gb.)
2011-07-23 18:28:10 Info Inserted media type : DVD-R
2011-07-23 18:28:10 Info Write started
2011-07-23 18:28:06 Info Writable disc DVD-R inserted. Ready to write
2011-07-23 18:28:04 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-07-23 18:28:04 Info Drive has Serial ATA physical interface
2011-07-23 18:28:04 Info New Drive selected : 2:1:0 - ATAPI DVD A DH16ABSH YA12 [D] (Scsi)
2011-07-23 18:27:33 Info Current Drive selected : 2:1:0 - ATAPI DVD A DH16ABSH YA12 [D] (Scsi)
2011-07-23 18:27:33 Info Using Advanced SPTI interface
2011-07-23 18:27:33 Info System default language : English (United States)
2011-07-23 18:27:33 Info User default language : English (United States)
2011-07-23 18:27:33 Info DLL Version : 4.0.20.488
2011-07-23 18:27:33 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-07-23 18:27:33 Info Version : 8, 1, 0, 5
2011-07-23 18:27:33 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-07-23 18:27:33 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-07-23 18:27:33 ---- ******************** Log session start 23-Jul 18:27:33.813 PID 5076********************


2011-07-23 14:27:51 ---- ******************** Log session stop 23-Jul 14:27:51.424 PID 2672********************
2011-07-23 14:27:51 Info Current Drive selected : 2:1:0 - ATAPI DVD A DH16ABSH YA12 [D] (Scsi)
2011-07-23 14:27:51 Info Using Advanced SPTI interface
2011-07-23 14:27:51 Info System default language : English (United States)
2011-07-23 14:27:51 Info User default language : English (United States)
2011-07-23 14:27:51 Info DLL Version : 4.0.15.480
2011-07-23 14:27:51 Info DLL : C:\Program Files (x86)\DVDFab 8\vso_hwe.dll
2011-07-23 14:27:51 Info Version : 8, 0, 8, 5
2011-07-23 14:27:51 Info ExeName : C:\Program Files (x86)\DVDFab 8\DVDFab.exe
2011-07-23 14:27:51 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-07-23 14:27:51 ---- ******************** Log session start 23-Jul 14:27:51.424 PID 2672********************


2011-07-23 14:10:22 ---- ******************** Log session stop 23-Jul 14:10:22.848 PID 4252********************
2011-07-23 14:10:22 Info WRITE SUCCESS: Disc written
2011-07-23 14:10:22 Info Finalization Time 00:00:00 - Total completion time 00:05:37
2011-07-23 14:10:22 Info Write finished in 00:05:37 - Finalization start here. Avg. burn rate 6.79
2011-07-23 14:01:38 Info Lead-in burning time (mS) 33921
2011-07-23 14:01:38 Info Write started 2190272 sectors to write
2011-07-23 14:01:38 Info Init success: DVD-R SAO
2011-07-23 14:01:38 Info Writing speed requested x8.0, effective x8.0
2011-07-23 14:01:38 Info Available write speed: 16x ,12x ,8x ,6x
2011-07-23 14:01:38 Info Media ID: MCC 03RG20
2011-07-23 14:01:38 Info Media type: DVD-R
2011-07-23 14:01:38 Info Scanned files #9, folder #2 - total size 4484560896 b. (4.18 Gb.)
2011-07-23 14:01:38 Info Inserted media type : DVD-R
2011-07-23 14:01:38 Info Write started
2011-07-23 14:01:38 Info Writable disc DVD-R inserted. Ready to write
2011-07-23 14:01:38 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-07-23 14:01:38 Info Drive has Serial ATA physical interface
2011-07-23 14:01:38 Info New Drive selected : 2:1:0 - ATAPI DVD A DH16ABSH YA12 [D] (Scsi)
2011-07-23 14:01:38 Info Current Drive selected : 2:1:0 - ATAPI DVD A DH16ABSH YA12 [D] (Scsi)
2011-07-23 14:01:38 Info Using Advanced SPTI interface
2011-07-23 14:01:38 Info System default language : English (United States)
2011-07-23 14:01:38 Info User default language : English (United States)
2011-07-23 14:01:38 Info DLL Version : 4.0.15.480
2011-07-23 14:01:38 Info DLL : C:\Program Files (x86)\DVDFab 8\vso_hwe.dll
2011-07-23 14:01:38 Info Version : 8, 0, 8, 5
2011-07-23 14:01:38 Info ExeName : C:\Program Files (x86)\DVDFab 8\DVDFab.exe
2011-07-23 14:01:38 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-07-23 14:01:38 ---- ******************** Log session start 23-Jul 14:01:38.560



INTERNAL LOG

DVDFab 8.0.8.5 (2011/07/23 14:01:03)

0m 01.32s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 26.67s: detected dvd
0m 26.72s: drive D
0m 26.72s: dvd type 0
0m 26.72s: volume label
0m 55.09s: pathplayer enabled


DVDFab 8.0.8.5 (2011/07/23 14:27:19)

0m 00.84s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1


DVDFab 8.1.0.5 (2011/07/23 18:27:05)

0m 01.34s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 01.35s: Qt Translator file load success
0m 29.60s: detected dvd
0m 29.64s: drive D
0m 29.65s: dvd type 0
0m 29.67s: volume label
0m 51.13s: pathplayer enabled


DVDFab 8.1.0.5 (2011/07/23 19:41:59)

0m 01.24s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 01.26s: Qt Translator file load success


DVDFab 8.1.0.5 (2011/07/23 19:42:21)

0m 01.18s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 01.20s: Qt Translator file load success


DVDFab 8.0.8.5 (2011/07/23 19:53:10)

0m 01.04s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1

[CBR929]

At the risk of sounding stupid, I have no idea what you want me to do.

I will copy/paste any log info for today's date.

Hi Mtdewangel
What my friend Maineman is asking is to copy the movie to your Hard Drive and view the movie with the suggested media players he suggested.
Your logs look fine.

The VSO burn engine can be troublesome for some users, so the only other suggestion is to use ImgBurn as your burn engine, it is "free" and you will find a tutorial on setting it up with the link in my signature, and remember to set up the AWS in ImgBurn and set your burn speed to 1/2 the rated speed of your disc's.
CBR929

[Mtdewangel]

Hi Mtdewangel
What my friend Maineman is asking is to copy the movie to your Hard Drive and view the movie with the suggested media players he suggested.
Your logs look fine.

The VSO burn engine can be troublesome for some users, so the only other suggestion is to use ImgBurn as your burn engine, it is "free" and you will find a tutorial on setting it up with the link in my signature, and remember to set up the AWS in ImgBurn and set your burn speed to 1/2 the rated speed of your disc's.
CBR929

Thank you for clarifying that! What media players are VLC or MPC?

We've tried to go about dl IMG before, but I never know what to click to actually dl the one I need.

Editted to ask if the VSO burn engine could just start giving issues after years of working fine? We've been with dvdfab for a few years and this is the first time we've had sticking trouble. We were using Memorax but just swtiched to the Verbatim AZO per a few peoples suggestions on this forum.

[maineman]

First off, my apologies for a quick, less than adequate reply.
In a hurry, but that's life I guess.
And there's nothing stupid about not understanding.

VLC and MPC are both excellent software players (for your pc) and both are freeware.
They will not conflict with one another nor do they take up much room, so it's fine to install both.

Here's a download link for the windows version of VLC (It's also available as open source):

http://www.videolan.org/vlc/download-windows.html

Here you go for MPC (Media Player Classic...again for windoz):

http://mpc-hc.sourceforge.net/download-media-player-classic-hc.html

A couple way to approach this.
Just select a location on your hdd as Fab's Target, ie., not your burner.
Then just playback the movie with VLC or MPC directly from your hdd.
Let's take VLC for an example.
Open VLC > Media > Open Folder (not file)
and select the whole movie folder, not any subdirectories.

Similar with MPC.

You can also tick or untick...Delete temporary files when done in Fab's Common Settings > General
This will retain the files even after burning (assuming you select your burner as Target) so you can fool with the files later on.
You'll have to remember to switch back though or you'll use up your hdd space as you archive files.

My bet is that the movie plays just fine.

Agree with CBR929 about switching to Img.
VSO simply becomes problematic for many users and not for others.
Don't pull your hair out trying to figure it out...most of us never do and switch anyway...lol

Personally, I don't have issues with VSO, but I use Img almost exclusively.

Img is freeware....more reliable, more configurable and has better support.

You can also select it within Fab as the default burn engine (once it's installed on your pc).
It also can be used as an independent, standalone burn utility..

There's a link in my sig below on setup

Hope this helps and let us know how you make out.
Good luck

[Mtdewangel]

First off, my apologies for a quick, less than adequate reply.
In a hurry, but that's life I guess.
And there's nothing stupid about not understanding.

VLC and MPC are both excellent software players (for your pc) and both are freeware.
They will not conflict with one another nor do they take up much room, so it's fine to install both.

Here's a download link for the windows version of VLC (It's also available as open source):

http://www.videolan.org/vlc/download-windows.html

Here you go for MPC (Media Player Classic...again for windoz):

http://mpc-hc.sourceforge.net/download-media-player-classic-hc.html

A couple way to approach this.
Just select a location on your hdd as Fab's Target, ie., not your burner.
Then just playback the movie with VLC or MPC directly from your hdd.
Let's take VLC for an example.
Open VLC > Media > Open Folder (not file)
and select the whole movie folder, not any subdirectories.

Similar with MPC.

You can also tick or untick...Delete temporary files when done in Fab's Common Settings > General
This will retain the files even after burning (assuming you select your burner as Target) so you can fool with the files later on.
You'll have to remember to switch back though or you'll use up your hdd space as you archive files.

My bet is that the movie plays just fine.

Agree with CBR929 about switching to Img.
VSO simply becomes problematic for many users and not for others.
Don't pull your hair out trying to figure it out...most of us never do and switch anyway...lol

Personally, I don't have issues with VSO, but I use Img almost exclusively.

Img is freeware....more reliable, more configurable and has better support.

You can also select it within Fab as the default burn engine (once it's installed on your pc).
It also can be used as an independent, standalone burn utility..

There's a link in my sig below on setup

Hope this helps and let us know how you make out.
Good luck

Thank you for clearing that up! It helped a lot. I appreciate all the help I can get! I did DL the VLC and played the movie in that. It didn't stick. So I DL IMGBurn. I couldn't figure out how to burn straight with IMG, so I did it through dvdfab. Made sure to do how the youtube tutorial showed and burned it.

It's STILL sticking! It's so frustrating! They are not the exact same spots but still in several spots throughout the movie.

[CBR929]

Hi Mtdewangel
Could you please post the latest logs using ImgBurn it may help in resolving your problem.
CBR929

[Mtdewangel]

Hi Mtdewangel
Could you please post the latest logs using ImgBurn it may help in resolving your problem.
CBR929

Here is what is under the IMG folder in that section. Please let me know if you need anything else.

I 16:40:59 ImgBurn Version 2.5.5.0 started!
I 16:40:59 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1)
I 16:40:59 Total Physical Memory: 3,931,512 KB - Available: 2,656,672 KB
I 16:40:59 Initialising SPTI...
I 16:40:59 Searching for SCSI / ATAPI devices...
I 16:40:59 -> Drive 1 - Info: ATAPI DVD A DH16ABSH YA12 (D (ATA)
I 16:40:59 Found 1 DVD±RW/RAM!
I 16:41:00 Operation Started!
I 16:41:00 Building Image Tree...
I 16:41:00 Checking Directory Depth...
I 16:41:00 Calculating Totals...
I 16:41:00 Preparing Image...
I 16:41:00 Checking Path Length...
I 16:41:00 Contents: 9 Files, 2 Folders
I 16:41:00 Content Type: DVD Video
I 16:41:00 Data Type: MODE1/2048
I 16:41:00 File System(s): ISO9660, UDF (1.02)
I 16:41:00 Volume Label: RANGO
I 16:41:00 IFO/BUP 32K Padding: Enabled
I 16:41:00 Region Code: 1, 2, 3, 4, 5, 6, 7, 8
I 16:41:00 TV System: NTSC
I 16:41:00 Size: 4,484,560,896 bytes
I 16:41:00 Sectors: 2,189,727
I 16:41:00 Image Size: 4,485,185,536 bytes
I 16:41:00 Image Sectors: 2,190,032
I 16:41:00 Operation Successfully Completed! - Duration: 00:00:00
I 16:41:00 Operation Started!
I 16:41:00 Source File: -==/\/[BUILD IMAGE]\/\==-
I 16:41:00 Source File Sectors: 2,190,032 (MODE1/2048)
I 16:41:00 Source File Size: 4,485,185,536 bytes
I 16:41:00 Source File Volume Identifier: RANGO
I 16:41:00 Source File Volume Set Identifier: 3EF8852000216AC6
I 16:41:00 Source File Application Identifier: IMGBURN V2.5.5.0 - THE ULTIMATE IMAGE BURNER!
I 16:41:00 Source File Implementation Identifier: ImgBurn
I 16:41:00 Source File File System(s): ISO9660, UDF (1.02)
I 16:41:00 Destination Device: [2:1:0] ATAPI DVD A DH16ABSH YA12 (D (ATA)
I 16:41:00 Destination Media Type: DVD-R (Disc ID: MCC 03RG20) (Speeds: 6x, 8x, 12x, 16x)
I 16:41:00 Destination Media Sectors: 2,297,888
I 16:41:00 Write Mode: DVD
I 16:41:00 Write Type: DAO
I 16:41:00 Write Speed: 8x
I 16:41:00 Link Size: Auto
I 16:41:00 Lock Volume: Yes
I 16:41:00 Test Mode: No
I 16:41:00 OPC: No
I 16:41:00 BURN-Proof: Enabled
I 16:41:00 Write Speed Successfully Set! - Effective: 11,080 KB/s (8x)
I 16:41:00 Advanced Settings - Force HT: No, Online HT: No, OverSpeed: No, SmartBurn: Yes
I 16:41:02 Filling Buffer... (40 MB)
I 16:41:03 Writing LeadIn...
I 16:41:37 Writing Session 1 of 1... (1 Track, LBA: 0 - 2190031)
I 16:41:37 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2190031)
I 16:48:52 Synchronising Cache...
I 16:49:09 Exporting Graph Data...
I 16:49:09 Graph Data File: C:\Users\Amanda\AppData\Roaming\ImgBurn\Graph Data Files\ATAPI_DVD_A_DH16ABSH_YA12_SUNDAY-JULY-24-2011_4-41_PM_MCC_03RG20_8x.ibg
I 16:49:09 Export Successfully Completed!
I 16:49:09 Operation Successfully Completed! - Duration: 00:08:03
I 16:49:09 Average Write Rate: 10,092 KB/s (7.3x) - Maximum Write Rate: 11,262 KB/s (8.1x)
I 16:49:09 Close Request Acknowledged
I 16:49:09 Closing Down...
I 16:49:10 Shutting down SPTI...
I 16:49:10 ImgBurn closed!

[CBR929]

Hi Mtdewangel
This is strange, because your burn log looks perfect.
I use the same Verbatim disc's that you are using and never have had the problem that you are experiencing.

What are you playing them back in?
CBR929

[Mtdewangel]

Mainly our Xbox360 but once they stick too much and tick us of (lol) we switch to our dvd player.