cannot copy old movies

[HI2LV]

been having alot of problems copying older movies. i would think the latest up to date version should have no issues with anything dated before it. I had issues with several movies lately and eventually got them to copy but these two just wont work. The Thing and The Ringer. no matter what settings i use i cant get it to copy. i shouldnt have to wait 10+ hours to copy a movie like i did with Bicentennial Man. Any ideas? i just scanned and cleaned my comp and still the problems remain. heres a few logs.

2012-04-14 11:38:34 ---- ******************** Log session stop 14-Apr 11:38:34.591 PID 596********************
2012-04-14 11:25:42 Info Writable disc DVD-R inserted. Ready to write
2012-04-14 11:25:40 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2012-04-14 11:25:40 Info Drive has IDE-ATAPI physical interface
2012-04-14 11:25:40 Info New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-E30L VE01 [F] (Usb)
2012-04-14 11:24:41 Info Current Drive selected : 0:1:0 - TSSTcorp CDDVDW TS-L633F TF01 [D] (Ide)
2012-04-14 11:24:41 Info Using Advanced SPTI interface
2012-04-14 11:24:41 Info System default language : English (United States)
2012-04-14 11:24:41 Info User default language : English (United States)
2012-04-14 11:24:41 Info DLL Version : 4.0.20.488
2012-04-14 11:24:41 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2012-04-14 11:24:41 Info Version : 8, 1, 7, 6
2012-04-14 11:24:41 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2012-04-14 11:24:41 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2012-04-14 11:24:41 ---- ******************** Log session start 14-Apr 11:24:41.038 PID 596********************


2012-04-14 10:05:08 ---- ******************** Log session stop 14-Apr 10:05:08.261 PID 12500********************
2012-04-14 09:50:35 Info Current Drive selected : 0:1:0 - TSSTcorp CDDVDW TS-L633F TF01 [D] (Ide)
2012-04-14 09:50:35 Info Using Advanced SPTI interface
2012-04-14 09:50:35 Info System default language : English (United States)
2012-04-14 09:50:35 Info User default language : English (United States)
2012-04-14 09:50:35 Info DLL Version : 4.0.20.488
2012-04-14 09:50:35 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2012-04-14 09:50:35 Info Version : 8, 1, 7, 6
2012-04-14 09:50:35 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2012-04-14 09:50:35 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2012-04-14 09:50:35 ---- ******************** Log session start 14-Apr 09:50:35.674 PID 12500********************


2012-04-14 09:49:28 ---- ******************** Log session stop 14-Apr 09:49:28.729 PID 11760********************
2012-04-14 09:42:53 Info Writable disc DVD-R inserted. Ready to write
2012-04-14 09:42:50 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2012-04-14 09:42:50 Info Drive has IDE-ATAPI physical interface
2012-04-14 09:42:49 Info New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-E30L VE01 [F] (Usb)
2012-04-14 09:13:00 Info Current Drive selected : 0:1:0 - TSSTcorp CDDVDW TS-L633F TF01 [D] (Ide)
2012-04-14 09:13:00 Info Using Advanced SPTI interface
2012-04-14 09:13:00 Info System default language : English (United States)
2012-04-14 09:13:00 Info User default language : English (United States)
2012-04-14 09:13:00 Info DLL Version : 4.0.20.488
2012-04-14 09:13:00 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2012-04-14 09:13:00 Info Version : 8, 1, 7, 6
2012-04-14 09:13:00 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2012-04-14 09:13:00 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2012-04-14 09:13:00 ---- ******************** Log session start 14-Apr 09:13:00.222 PID 11760********************


2012-04-14 08:30:04 ---- ******************** Log session stop 14-Apr 08:30:04.099 PID 9764********************
2012-04-14 06:59:51 Info Writable disc DVD-R inserted. Ready to write
2012-04-14 06:59:30 Info Parsing disc ...
2012-04-14 06:59:18 Info No disc in drive.
2012-04-14 06:59:16 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2012-04-14 06:59:16 Info Drive has IDE-ATAPI physical interface
2012-04-14 06:59:16 Info New Drive selected : 0:0:0 - HL-DT-ST DVDRAM GSA-E30L VE01 [F] (Usb)
2012-04-14 06:58:01 Info Current Drive selected : 0:1:0 - TSSTcorp CDDVDW TS-L633F TF01 [D] (Ide)
2012-04-14 06:58:01 Info Using Advanced SPTI interface
2012-04-14 06:58:01 Info System default language : English (United States)
2012-04-14 06:58:01 Info User default language : English (United States)
2012-04-14 06:58:01 Info DLL Version : 4.0.20.488
2012-04-14 06:58:01 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2012-04-14 06:58:01 Info Version : 8, 1, 7, 6
2012-04-14 06:58:01 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2012-04-14 06:58:01 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2012-04-14 06:58:01 ---- ******************** Log session start 14-Apr 06:58:01.826 PID 9764********************

[CBR929]

Hi HI2LV
Please post the Internal logs.
CBR929

[HI2LV]

DVDFab 8.1.7.6 (2012/04/14 03:43:35)

0m 03.07s: GPUAccelerate: 851973
0m 03.09s: CUDA cap: 0
0m 03.09s: Support coreavc decode: 0
0m 03.09s: Graphics info: Intel(R) HD Graphics Family : :
0m 03.10s: Qt Translator file load success
0m 03.21s: Load config successful.
0m 03.22s: Init profile data driver sucessful.
0m 06.68s: Init GPU settings sucessful.
0m 06.68s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 06.69s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 07.29s: Config ExBar successful.
0m 07.29s: dvd2dvd have 8 elements.
0m 07.61s: dvd2mobile have 29 elements.
0m 09.46s: blu-ray2blu-ray have 4 elements.
0m 09.54s: blu-ray2mobile have 18 elements.
0m 10.70s: blu-ray23d have 7 elements.
0m 11.10s: blu-ray2dvd have 1 elements.
0m 11.16s: file2mobile have 28 elements.
0m 12.99s: file2dvd have 1 elements.
0m 13.06s: file2bluray have 1 elements.
0m 13.60s: Config work ui controls successful.
0m 44.29s: Init burn engine successful.
0m 44.36s: StartNotify successful.
0m 44.64s: drive F
0m 44.64s: type DVD-VIDEO
0m 44.64s: volume label DVD_VIDEO
0m 44.93s: got copyright 1 f2
0m 45.20s: got udf/iso
0m 46.66s: got discinfo
0m 46.66s: pathplayer enabled
0m 50.39s: got dvdinfo
0m 50.66s: opened dvd
0m 35.76s: failed to get max sector
0m 55.46s: drive F
0m 55.48s: type DVD-VIDEO
0m 55.48s: volume label RINGER_WS
0m 50.92s: got copyright 1 fe
0m 51.28s: got udf/iso
0m 58.02s: got discinfo
0m 58.09s: pathplayer enabled
0m 39.20s: user cancelled
0m 39.20s: pathplayer drive error 1
0m 39.20s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.21s: pathplayer drive error 1
0m 39.22s: failed to open disc 1


DVDFab 8.1.7.6 (2012/04/14 04:29:02)

0m 04.04s: GPUAccelerate: 851973
0m 04.04s: CUDA cap: 0
0m 04.04s: Support coreavc decode: 0
0m 04.04s: Graphics info: Intel(R) HD Graphics Family : :
0m 04.05s: Qt Translator file load success
0m 04.25s: Load config successful.
0m 04.26s: Init profile data driver sucessful.
0m 08.53s: Init GPU settings sucessful.
0m 08.53s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 08.53s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 09.24s: Config ExBar successful.
0m 09.24s: dvd2dvd have 8 elements.
0m 09.59s: dvd2mobile have 29 elements.
0m 11.98s: blu-ray2blu-ray have 4 elements.
0m 12.07s: blu-ray2mobile have 18 elements.
0m 13.64s: blu-ray23d have 7 elements.
0m 14.15s: blu-ray2dvd have 1 elements.
0m 14.25s: file2mobile have 28 elements.
0m 16.38s: file2dvd have 1 elements.
0m 16.45s: file2bluray have 1 elements.
0m 16.99s: Config work ui controls successful.
0m 19.39s: Init burn engine successful.
0m 19.52s: StartNotify successful.
0m 20.22s: drive F
0m 20.23s: type DVD-VIDEO
0m 20.23s: volume label RINGER_WS
0m 20.31s: got copyright 1 fe
0m 21.66s: got udf/iso
0m 23.90s: got discinfo
0m 23.90s: pathplayer enabled
0m 56.21s: user cancelled
0m 56.21s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.22s: pathplayer drive error 1
0m 56.23s: pathplayer drive error 1
0m 56.23s: pathplayer drive error 1
0m 56.23s: pathplayer drive error 1
0m 56.23s: pathplayer drive error 1
0m 56.23s: failed to open disc 1
0m 21.14s: drive F
0m 21.14s: type DVD-VIDEO
0m 21.14s: volume label RINGER_WS
0m 21.27s: got copyright 1 fe
0m 21.58s: got udf/iso
0m 27.45s: got discinfo
0m 27.46s: pathplayer enabled
0m 14.28s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.29s: pathplayer drive error 1
0m 14.30s: pathplayer drive error 1
0m 14.30s: pathplayer drive error 1
0m 14.30s: pathplayer drive error 1
0m 14.30s: pathplayer drive error 1
0m 14.30s: failed to open disc 1
0m 41.59s: drive F
0m 41.60s: type DVD-VIDEO
0m 41.60s: volume label SHOWTIME
0m 41.72s: got copyright 1 fe
0m 42.65s: got udf/iso
0m 43.69s: got discinfo
0m 43.70s: pathplayer enabled
0m 36.56s: got dvdinfo
0m 36.75s: opened dvd
0m 02.02s: failed to get max sector
0m 10.82s: drive D
0m 10.82s: type DVD-VIDEO
0m 10.82s: volume label RINGER_WS
0m 10.89s: got copyright 1 fe
0m 11.36s: got udf/iso
0m 21.07s: got discinfo
0m 21.08s: pathplayer enabled
0m 42.66s: user cancelled
0m 42.66s: pathplayer drive error 1
0m 42.66s: pathplayer drive error 1
0m 42.66s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.67s: pathplayer drive error 1
0m 42.68s: failed to open disc 1


DVDFab 8.1.7.6 (2012/04/14 05:02:00)

0m 03.04s: GPUAccelerate: 851973
0m 03.04s: CUDA cap: 0
0m 03.04s: Support coreavc decode: 0
0m 03.04s: Graphics info: Intel(R) HD Graphics Family : :
0m 03.05s: Qt Translator file load success
0m 03.13s: Load config successful.
0m 03.14s: Init profile data driver sucessful.
0m 06.53s: Init GPU settings sucessful.
0m 06.53s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 06.54s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 07.11s: Config ExBar successful.
0m 07.11s: dvd2dvd have 8 elements.
0m 07.38s: dvd2mobile have 29 elements.
0m 09.04s: blu-ray2blu-ray have 4 elements.
0m 09.12s: blu-ray2mobile have 18 elements.
0m 10.13s: blu-ray23d have 7 elements.
0m 10.48s: blu-ray2dvd have 1 elements.
0m 10.54s: file2mobile have 28 elements.
0m 12.11s: file2dvd have 1 elements.
0m 12.16s: file2bluray have 1 elements.
0m 12.66s: Config work ui controls successful.
0m 15.93s: Init burn engine successful.
0m 15.99s: StartNotify successful.
0m 32.83s: drive D
0m 32.83s: type DVD-VIDEO
0m 32.83s: volume label RINGER_WS
0m 32.88s: got copyright 1 fe
0m 33.35s: got udf/iso
0m 41.54s: got discinfo
0m 41.54s: pathplayer disabled 0
0m 45.87s: got dvdinfo
0m 45.92s: opened dvd
0m 31.61s: failed to get max sector
0m 00.67s: drive D
0m 00.72s: type DVD-VIDEO
0m 00.73s: volume label 1941
0m 00.97s: got copyright 1 fe
0m 01.50s: got udf/iso
0m 03.14s: got discinfo
0m 04.10s: pathplayer disabled 0
0m 08.34s: got dvdinfo
0m 08.34s: opened dvd
0m 22.24s: failed to get max sector
0m 42.00s: drive F
0m 42.06s: type DVD-VIDEO
0m 42.06s: volume label RINGER_WS
0m 42.41s: got copyright 1 fe
0m 42.89s: got udf/iso
0m 48.67s: got discinfo
0m 48.67s: pathplayer disabled 0
0m 51.70s: failed to open disc 1
0m 12.38s: drive D
0m 12.38s: type DVD-VIDEO
0m 12.38s: volume label RINGER_WS
0m 12.55s: got copyright 1 fe
0m 13.18s: got udf/iso
0m 18.47s: got discinfo
0m 18.50s: pathplayer disabled 0
0m 13.28s: user cancelled
0m 13.29s: failed to open disc 1

[HI2LV]

DVDFab 8.1.7.6 (2012/04/14 06:56:57)

0m 13.65s: GPUAccelerate: 851973
0m 13.65s: CUDA cap: 0
0m 13.67s: Support coreavc decode: 0
0m 13.68s: Graphics info: Intel(R) HD Graphics Family : :
0m 13.74s: Qt Translator file load success
0m 14.42s: Load config successful.
0m 14.48s: Init profile data driver sucessful.
0m 25.55s: Init GPU settings sucessful.
0m 25.55s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 25.57s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 27.73s: Config ExBar successful.
0m 27.73s: dvd2dvd have 8 elements.
0m 28.68s: dvd2mobile have 29 elements.
0m 34.62s: blu-ray2blu-ray have 4 elements.
0m 34.90s: blu-ray2mobile have 18 elements.
0m 37.91s: blu-ray23d have 7 elements.
0m 39.29s: blu-ray2dvd have 1 elements.
0m 39.50s: file2mobile have 28 elements.
0m 45.14s: file2dvd have 1 elements.
0m 45.34s: file2bluray have 1 elements.
0m 46.43s: Config work ui controls successful.
0m 16.33s: Init burn engine successful.
0m 16.50s: StartNotify successful.
0m 24.61s: drive D
0m 24.61s: type DVD-VIDEO
0m 24.61s: volume label THE_THING
0m 24.88s: got copyright 1 fe
0m 25.35s: got udf/iso
0m 26.59s: got discinfo
0m 26.59s: pathplayer disabled 0
0m 36.89s: got dvdinfo
0m 36.99s: opened dvd
0m 05.51s: failed to get max sector


DVDFab 8.1.7.6 (2012/04/14 09:12:02)

0m 09.51s: GPUAccelerate: 851973
0m 09.51s: CUDA cap: 0
0m 09.51s: Support coreavc decode: 0
0m 09.52s: Graphics info: Intel(R) HD Graphics Family : :
0m 09.60s: Qt Translator file load success
0m 13.11s: Load config successful.
0m 13.16s: Init profile data driver sucessful.
0m 24.05s: Init GPU settings sucessful.
0m 24.05s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 24.10s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 25.56s: Config ExBar successful.
0m 25.56s: dvd2dvd have 8 elements.
0m 26.04s: dvd2mobile have 29 elements.
0m 28.27s: blu-ray2blu-ray have 4 elements.
0m 28.35s: blu-ray2mobile have 18 elements.
0m 29.61s: blu-ray23d have 7 elements.
0m 30.01s: blu-ray2dvd have 1 elements.
0m 30.06s: file2mobile have 28 elements.
0m 32.11s: file2dvd have 1 elements.
0m 32.18s: file2bluray have 1 elements.
0m 32.77s: Config work ui controls successful.
0m 06.70s: Init burn engine successful.
0m 07.08s: StartNotify successful.
0m 12.53s: drive D
0m 12.56s: type DVD-VIDEO
0m 12.56s: volume label RINGER_WS
0m 12.65s: failed to get max sector
0m 12.88s: got copyright 1 fe
0m 13.50s: got udf/iso
0m 19.10s: got discinfo
0m 19.11s: pathplayer disabled 0
0m 14.73s: got dvdinfo
0m 14.74s: opened dvd


DVDFab 8.1.7.6 (2012/04/14 09:49:42)

0m 09.44s: GPUAccelerate: 851973
0m 09.44s: CUDA cap: 0
0m 09.44s: Support coreavc decode: 0
0m 09.44s: Graphics info: Intel(R) HD Graphics Family : :
0m 09.52s: Qt Translator file load success
0m 09.80s: Load config successful.
0m 09.95s: Init profile data driver sucessful.
0m 20.91s: Init GPU settings sucessful.
0m 20.91s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 20.92s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 21.62s: Config ExBar successful.
0m 21.62s: dvd2dvd have 8 elements.
0m 22.00s: dvd2mobile have 29 elements.
0m 24.02s: blu-ray2blu-ray have 4 elements.
0m 24.09s: blu-ray2mobile have 18 elements.
0m 25.36s: blu-ray23d have 7 elements.
0m 25.83s: blu-ray2dvd have 1 elements.
0m 25.89s: file2mobile have 28 elements.
0m 27.76s: file2dvd have 1 elements.
0m 27.82s: file2bluray have 1 elements.
0m 28.36s: Config work ui controls successful.
0m 00.52s: Init burn engine successful.
0m 01.27s: StartNotify successful.
0m 05.17s: failed to get max sector
0m 26.27s: drive D
0m 26.28s: type DVD-VIDEO
0m 26.28s: volume label RINGER_WS
0m 26.38s: got copyright 1 fe
0m 26.85s: got udf/iso
0m 33.67s: got discinfo
0m 33.67s: pathplayer disabled 0
0m 16.57s: read error: 3 1933194 2236126 2104914 0 5 1933194
0m 54.26s: read error: 3 1933194 2236126 2104918 0 5 1933194
0m 57.99s: user cancelled
0m 57.99s: failed to open disc 1


DVDFab 8.1.7.6 (2012/04/14 11:24:19)

0m 03.73s: GPUAccelerate: 851973
0m 03.73s: CUDA cap: 0
0m 03.73s: Support coreavc decode: 0
0m 03.73s: Graphics info: Intel(R) HD Graphics Family : :
0m 03.79s: Qt Translator file load success
0m 03.91s: Load config successful.
0m 03.97s: Init profile data driver sucessful.
0m 12.72s: Init GPU settings sucessful.
0m 12.72s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 12.73s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 13.29s: Config ExBar successful.
0m 13.29s: dvd2dvd have 8 elements.
0m 13.56s: dvd2mobile have 29 elements.
0m 15.18s: blu-ray2blu-ray have 4 elements.
0m 15.24s: blu-ray2mobile have 18 elements.
0m 16.24s: blu-ray23d have 7 elements.
0m 16.58s: blu-ray2dvd have 1 elements.
0m 16.64s: file2mobile have 28 elements.
0m 18.21s: file2dvd have 1 elements.
0m 18.25s: file2bluray have 1 elements.
0m 18.75s: Config work ui controls successful.
0m 24.63s: Init burn engine successful.
0m 24.72s: StartNotify successful.
0m 24.84s: failed to get max sector
0m 01.28s: drive D
0m 01.28s: type DVD-VIDEO
0m 01.28s: volume label RINGER_WS
0m 01.33s: got copyright 1 fe
0m 01.79s: got udf/iso
0m 10.66s: got discinfo
0m 10.66s: pathplayer disabled 0
0m 14.47s: got dvdinfo
0m 14.47s: opened dvd

[terry5]

See from the log above, The Ringer is opened with PathPlayer disable. Please try The Thing with PathPlayer on or off. Wish it helps.

[HI2LV]

thanks for a reply!

i have tried all methods with both the ringer and the thing before. pathplayer on/off with main movie/full disc. the ringer finally worked for some reason

The Thing still will not work. too many logs to look through and post in here.