Please help

[jhunsinger]

Hello everyone!

I have been using DVDFab for a while now with no problems at all since all I typically do is clone DVDs. Suddenly I had an issue with my drive and replaced it with one that I got from a friend. It also failed to clone disks, always failing in the middle of writing. I then purchased an external HP 8X DVD +/-RW Burner with dual layer capability.

I have tried using the DVDFab internal burning software, VSO, Nero and IMGBurn. All of them failed except for the first time I tried to clone a movie with the external burner and it worked. Since then it continues to fail on the burn. After several attempts at using IMGBurn after following the instructions on how to configure it and DVDFab to work with each other, I was watching the log and it seems to allways fail when it starts to try and write to layer 1. I have also noted that IMGBurn does not prompt me for a Create Layer Break on these failed burns as it did on the one that did succeed.

Currently I am using DVDFab 8.1.7.8 with IMGBurn 2.5.7.0.

Link to a screen shot of IMGBurn erroring out:

http://teamblackjack.com/images/errors.jpg

I tried another burn just to get the IMGBurn log:

I 19:03:58 ImgBurn Version 2.5.7.0 started!
I 19:03:58 Microsoft Windows Vista Home Premium Edition (6.0, Build 6000)
I 19:03:58 Total Physical Memory: 2,086,720 KB - Available: 932,880 KB
I 19:03:58 Initialising SPTI...
I 19:03:58 Searching for SCSI / ATAPI devices...
I 19:03:59 -> Drive 1 - Info: TSSTcorp CD/DVDW TS-L632D TO03 (D (ATA)
I 19:03:59 -> Drive 2 - Info: HP DVD Writer 550r UH23 (E (USB)
I 19:03:59 Found 2 DVD±RW/RAMs!
I 19:04:00 Operation Started!
I 19:04:00 Source File: C:\Users\Jim\Documents\DVDFab\Temp\Clone\BAD_TEACH ER.iso
I 19:04:00 Source File Sectors: 3,450,862 (MODE1/2048)
I 19:04:00 Source File Size: 7,067,365,376 bytes
I 19:04:00 Source File Volume Identifier: BAD_TEACHER
I 19:04:00 Source File Volume Set Identifier: 4E582C4F (GEAR):
I 19:04:00 Source File Application Identifier: GEAR UDF Application
I 19:04:00 Source File Implementation Identifier: GEAR UDF
I 19:04:00 Source File File System(s): ISO9660, UDF (1.02)
I 19:04:00 Destination Device: [0:0:0] HP DVD Writer 550r UH23 (E (USB)
I 19:04:00 Destination Media Type: DVD+R DL (Disc ID: MBIPG101-R10-65)
I 19:04:00 Destination Media Supported Write Speeds: 3x, 4x
I 19:04:00 Destination Media Sectors: 4,173,824
I 19:04:00 Write Mode: DVD
I 19:04:00 Write Type: DAO
I 19:04:00 Write Speed: 4x
I 19:04:00 DVD+R DL Reserve Track: No
I 19:04:00 Link Size: Auto
I 19:04:00 Lock Volume: Yes
I 19:04:00 Test Mode: No
I 19:04:00 OPC: No
I 19:04:00 BURN-Proof: Enabled
I 19:04:00 Write Speed Successfully Set! - Effective: 5,540 KB/s (4x)
I 19:04:00 User Specified L0 Data Zone Capacity: 1,955,488
I 19:05:10 Set L0 Data Zone Capacity Succeeded!
I 19:05:10 Filling Buffer... (80 MB)
I 19:05:13 Writing LeadIn...
I 19:05:15 Writing Session 1 of 1... (1 Track, LBA: 0 - 3450861)
I 19:05:15 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 3450861)
I 19:05:15 Writing Layer 0... (LBA: 0 - 1955487)
I 19:17:54 Writing Layer 1... (LBA: 1955488 - 3450861)
W 19:22:52 Failed to Write Sectors 1972576 - 1972607 - Reason: Write Error
W 19:22:53 Retrying (1 of 20)...
W 19:22:53 Retry Failed - Reason: Invalid Address For Write

And on till final failure at 20 out of 20.

It failed at 57% completion.

dvdfab_burn_vso.log

2012-05-16 19:28:28 ---- ******************** Log session stop 16-May 19:28:28.107 PID 5608********************
2012-05-16 19:04:02 Info Disc ejected by user.
2012-05-16 19:03:53 Info Writable disc DL DVD+R inserted. Ready to write
2012-05-16 19:03:14 Info Disc ejected by user.
2012-05-16 18:48:26 Info Disc (DVD-ROM) not empty.
2012-05-16 18:48:24 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2012-05-16 18:48:24 Info Drive has USB (1.1 or 2.0) physical interface
2012-05-16 18:48:24 Info New Drive selected : 0:0:0 - HP DVD Writer 550r UH23 [E] (Usb)
2012-05-16 18:46:55 Info Current Drive selected : 0:0:0 - TSSTcorp CD/DVDW TS-L632D TO03 [D] (Ide)
2012-05-16 18:46:55 Info Using Advanced SPTI interface
2012-05-16 18:46:55 Info System default language : English (United States)
2012-05-16 18:46:55 Info User default language : English (United States)
2012-05-16 18:46:55 Info DLL Version : 4.0.20.488
2012-05-16 18:46:55 Info DLL : C:\Program Files\DVDFab 8 Qt\vso_hwe.dll
2012-05-16 18:46:55 Info Version : 8, 1, 7, 8
2012-05-16 18:46:55 Info ExeName : C:\Program Files\DVDFab 8 Qt\DVDFab.exe
2012-05-16 18:46:55 Info OS : Microsoft Windows Vista Home Premium (Build 6000)
2012-05-16 18:46:55 ---- ******************** Log session start 16-May 18:46:55.933 PID 5608********************

dvdfab_internal.log

DVDFab 8.1.7.8 (2012/05/16 18:46:15)

0m 02.11s: GPUAccelerate: 0
0m 02.11s: CUDA cap: 0
0m 02.11s: Support coreavc decode: 0
0m 02.11s: Graphics info: Mobile Intel(R) 965 Express Chipset Family : :
0m 02.11s: Qt Translator file load success
0m 02.20s: Load config successful.
0m 02.32s: Init profile data driver sucessful.
0m 07.54s: Init GPU settings sucessful.
0m 07.54s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 07.55s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 08.00s: Config ExBar successful.
0m 08.00s: dvd2dvd have 8 elements.
0m 08.31s: dvd2mobile have 29 elements.
0m 09.97s: blu-ray2blu-ray have 4 elements.
0m 10.04s: blu-ray2mobile have 18 elements.
0m 11.07s: blu-ray23d have 7 elements.
0m 11.40s: blu-ray2dvd have 1 elements.
0m 11.46s: file2mobile have 28 elements.
0m 13.08s: file2dvd have 1 elements.
0m 13.13s: file2bluray have 1 elements.
0m 13.86s: Config work ui controls successful.
0m 41.91s: Init burn engine successful.
0m 42.00s: StartNotify successful.
0m 46.01s: drive E
0m 46.01s: type DVD-VIDEO
0m 46.01s: volume label BAD_TEACHER
0m 46.97s: got copyright 1 fe
0m 47.81s: got udf/iso
0m 52.06s: got discinfo
0m 52.43s: blu-ray 73BC2BA0409084D192CFD6DBE9E24F0974063902
0m 52.43s: cert BEE=0x00
0m 56.45s: detected cinavia
0m 56.47s: pathplayer enabled
0m 00.55s: got dvdinfo
0m 00.55s: opened dvd
0m 39.06s: failed to get max sector

If any other info I might have and did not think to include may help just let me know what is needed. I hope someone can shed some light on this for me. I would seriously appreciate any assistance in figuring this out.

[90312]

Check in common settings and make sure this box is not checked, if not checked in clone mode it should retain the original layer break. Make sure your blanks are +R, -R layer break is preset and can't be changed. Attachment:


Also it looks like you are using 4x blanks you might want to slow the write speed to 2/2.4x

[CBR929]

Hi jhunsinger
Along with the advise given by my friend 90312, try switching to a different media.
Verbatim DVD+R are the recommended media for dual layer disc's.
CBR929

[maineman]

Have you been using Moser Baer DL media consistently?
From your log:
I 19:04:00 Destination Media Type: DVD+R DL (Disc ID: MBIPG101-R10-65)

Sorry, to be the bearer of bad news, but these DL's are crappy quality (mediocre if you're lucky).
Recommend you pick up some Verbatim +R DL media.

Hopefully, this will do it for you.

[jhunsinger]

Thank you very much. I will try all of the above suggestions and see how it does for me.

@maineman: Yes, I have actually used several spools of Memorex +/-Rs and RWs in the past with only an occasional failure. But I am going to try to switch to the Verbatim +Rs if I can find them. So far no luck locally, I might have to resort to ordering them online. Again, thanks for the suggestions and I will let yall know how it goes.

Jim