Error=400

[GeekMan]

Hey all,
I just downloaded the trial version of DVDFab and after successfully copying one DVD to my network attached hard drive (The Emperor's New Groove) all subsequent DVDs fail with the message, "Reading/Writing Error=400" The only options I'm given at that point are to retry or abort, pressing retry does nothing and pressing abort... ummmm, aborts the whole process. It's a bit frustrating and I'm hoping someone here can offer me a solution.

If it helps any, what I want to do is copy my DVDs to my NAS. Straight copy of the entire DVD, no compression. And like I said, it worked perfectly for the first DVD and now doesn't work at all.

Here's the info asked for in the "Help Us Help You" post.

Depending on the nature of the problem, it can help to know:

• If this happens with all discs or just one
  All discs so far.
• Your operating system/CPU/memory configuration
  Windows 7 64bit/Intel Core2 Quad6600 2.40GHz/4GB RAM
• If you are using external hard drives or optical drives
  Network attached storage devices (ReadyNAS NV+ with 4TB space)
• If you have made any recent changes to your OS or system hardware
  Fresh install of the OS three days ago.
• If you have other DVD or BD software installed, particularly if recently added
  VLC media player, that's it.

The logs are very small, so I'm including them within this post.

dvdfab_burn_vso.log

2009-12-08 15:30:34	----        	******************** Log session stop  08-Dec 15:30:34.579 PID 4872********************
2009-12-08 14:55:10	Info        	Current Drive selected : 3:0:0 - LITE-ON DVDRW LH-20A1L BL05 [F] (Scsi)
2009-12-08 14:55:10	Info        	Using Advanced SPTI interface
2009-12-08 14:55:10	Info        	System default language : English (United States)
2009-12-08 14:55:10	Info        	User default language   : English (United States)
2009-12-08 14:55:10	Info        	DLL Version : 4.0.5.464
2009-12-08 14:55:10	Info        	DLL : D:\DVDFab 6\vso_hwe.dll
2009-12-08 14:55:10	Info        	Version : 6, 2, 0, 5
2009-12-08 14:55:10	Info        	ExeName : D:\DVDFab 6\DVDFab.exe
2009-12-08 14:55:10	Info        	OS : Microsoft Windows 7 Professional (Build 7600)
2009-12-08 14:55:10	----        	******************** Log session start 08-Dec 14:55:10.412 PID 4872********************
 
 
2009-12-08 14:46:44	----        	******************** Log session stop  08-Dec 14:46:44.763 PID 1516********************
2009-12-08 14:43:44	Info        	Current Drive selected : 3:0:0 - LITE-ON DVDRW LH-20A1L BL05 [F] (Scsi)
2009-12-08 14:43:44	Info        	Using Advanced SPTI interface
2009-12-08 14:43:44	Info        	System default language : English (United States)
2009-12-08 14:43:44	Info        	User default language   : English (United States)
2009-12-08 14:43:44	Info        	DLL Version : 4.0.5.464
2009-12-08 14:43:44	Info        	DLL : D:\DVDFab 6\vso_hwe.dll
2009-12-08 14:43:44	Info        	Version : 6, 2, 0, 5
2009-12-08 14:43:44	Info        	ExeName : D:\DVDFab 6\DVDFab.exe
2009-12-08 14:43:44	Info        	OS : Microsoft Windows 7 Professional (Build 7600)
2009-12-08 14:43:44	----        	******************** Log session start 08-Dec 14:43:44.723 PID 1516********************

dvdfab_process.log

15:32:10: You are going to try "DVD to DVD" option.
15:32:10: Analyzing of DVD started
15:32:10: Analyzing of DVD completed successfully
15:32:10: Copy process started
15:41:38: Task_1 failed! Error=400()

dvdfab_internal.log

DVDFab 6.2.0.5 (2009/12/08  14:55:06)

10m 00.86s: detected dvd
 1m 40.46s: detected dvd
10m 00.94s: drive E
10m 00.94s: video dvd 1
10m 00.94s: volume label EMPERORS_NEW_GROOVE
 1m 40.54s: drive E
 1m 40.54s: video dvd 1
 1m 40.54s: volume label EMPERORS_NEW_GROOVE
 1m 52.32s: got copyright 1 fe
 1m 52.92s: got udf/iso
 1m 55.00s: got discinfo
 2m 22.19s: got dvdinfo
34m 29.49s: detected dvd
34m 29.57s: drive E
34m 29.57s: video dvd 1
34m 29.57s: volume label EMPERORS_NEW_GROOVE
26m 09.16s: detected dvd
26m 09.19s: drive E
26m 09.19s: video dvd 1
26m 09.19s: volume label EMPERORS_NEW_GROOVE
29m 45.27s: got copyright 1 fe
29m 45.27s: got udf/iso
38m 23.49s: detected dvd
38m 23.54s: drive E
38m 23.54s: video dvd 1
38m 23.54s: volume label CREATURE_COMFORTS
30m 03.35s: detected dvd
30m 03.40s: drive E
30m 03.40s: video dvd 1
30m 03.40s: volume label CREATURE_COMFORTS
30m 08.89s: got copyright 1 c0
30m 09.50s: got udf/iso
30m 10.12s: got discinfo
30m 12.15s: got dvdinfo
39m 22.76s: detected dvd
39m 22.80s: drive E
39m 22.80s: video dvd 1
39m 22.80s: volume label CREATURE_COMFORTS
31m 03.10s: detected dvd
31m 03.15s: drive E
31m 03.15s: video dvd 1
31m 03.15s: volume label CREATURE_COMFORTS
31m 27.73s: got copyright 1 c0
31m 28.34s: got udf/iso
31m 28.96s: got discinfo
31m 30.98s: got dvdinfo
32m 29.35s: detected dvd
40m 49.82s: detected dvd
32m 29.42s: drive E
32m 29.42s: video dvd 1
32m 29.42s: volume label MONSTERS__INC_
40m 49.88s: drive E
40m 49.88s: video dvd 1
40m 49.88s: volume label MONSTERS__INC_
32m 34.14s: got copyright 1 fe
32m 34.75s: got udf/iso
32m 35.95s: got discinfo
33m 10.69s: got dvdinfo
33m 46.90s: detected dvd
33m 46.98s: drive E
33m 46.98s: video dvd 1
33m 46.98s: volume label MONSTERS__INC_
42m 07.46s: detected dvd
42m 07.51s: drive E
42m 07.51s: video dvd 1
42m 07.51s: volume label MONSTERS__INC_
33m 49.16s: got copyright 1 fe
33m 49.77s: got udf/iso
33m 50.97s: got discinfo
34m 25.54s: got dvdinfo


DVDFab 6.2.0.5 (2009/12/08  15:30:36)

44m 25.77s: detected dvd
 0m 35.19s: detected dvd
44m 25.83s: drive E
44m 25.83s: video dvd 1
44m 25.83s: volume label MONSTERS__INC_
 0m 35.25s: drive E
 0m 35.25s: video dvd 1
 0m 35.25s: volume label MONSTERS__INC_
 0m 37.25s: got copyright 1 fe
 0m 37.86s: got udf/iso
 0m 39.06s: got discinfo
 1m 13.67s: got dvdinfo

[GregiBoy]

Hmmmmm... Funny one.

Error 400 is a "transcode" error which should occur when you are compressing.

I would do the following:

1. make absolutely certain that you have DVD9 selected at the bottom so that no compression occurs.
2. Inspect the disk surface for scratches/fingerprints and clean & polish anyway.
3. Rip to a local drive, not the NAS.

Please let us know the results.

[GeekMan]

1. make absolutely certain that you have DVD9 selected at the bottom so that no compression occurs.
I had done that already.
2. Inspect the disk surface for scratches/fingerprints and clean & polish anyway.
Also, done before my post.
3. Rip to a local drive, not the NAS.
Amazingly, this seems to be the answer, although I'm left befuddled since the first DVD ripped perfectly fine across my network and I never had issues in the past with other software.

To make matters even more confusing, I am now transcoding the DVD on the local hard drive into a compressed XBox360 compatible file. I attempted to do this across the network but the transcoding wouldn't work. DVDFab would do the re-encoding in 10 seconds and insist that everything had finished properly and leave me with nothing but a 6Kb file. However, working locally seems to have fixed this issue also.

I would like to find a solution for using DVDFab across the network since all my movies need to be on the ReadyNAS so my other machines can access them. I'm loathe to rip everything locally, then transcode them locally and then have to copy them to my network drive and erase them from my local drive. That seems rather silly, especially since DVDFab worked perfectly the first time.

Any suggestions?

[GregiBoy]

I have run across this problem with UNC pathnames but actually mapping drive letters seemed to fix it.

[GeekMan]

I have run across this problem with UNC pathnames but actually mapping drive letters seemed to fix it.

The drives in question are all mapped. Letter Z, in fact.

[GregiBoy]

I wouldn't use the NAS drives. I always use my local drives and when the job is complete, I use a tag editor on the files and then copy to my NAS.

Also, have a read of this thread...

[GeekMan]

Well, after ripping another few DVDs it seems that the solution is to rip to a local hard drive. It is also the only way to get DVD to Mobile to work properly, since attempting to do that across the network also fails. It's very, very annoying to me to have to do this though, so I'm going to attempt to discover some other solution. If I do, then I'll post here.

[GeekMan]

Alright, after much searching I think I've discovered the problem and a fix. Since applying the fix, I've had no more issues ripping my DVDs to the NAS directly. I'm posting here in case this issue affects someone else in the future.

The main problem lies with the NAS product I'm using, the ReadyNAS NV+. The issue is with the ReadyDLNA Auto Update feature. When that feature is enabled it causes large files to time out when being copied or written to the ReadyNAS, hence my DVD rips were failing. The simple solution was to turn that feature off. A better solution was to update the firmware of the ReadyNAS which also fixes the problem.

I hope this helps someone else out there. I'm so happy that I can once again rip directly to my NAS without first ripping to my local drive and then copying to the NAS. That's going to save me HOURS!

Also, if possible, could a moderator please mark this thread as SOLVED?

[maineman]

Hey GeekMan, thanks for posting the fix.
I'm sure it will help some of the rest of us Morons with keyboards...
LMAO...love that sig

Seriously, I'm about to enter the world of streaming as soon as I get to my new house down in South Carolina so it just may come in handy...

[W&B]

I'm sure it will help some of the rest of us Morons with keyboards...

You can say that again about me...might even add this to Answers to Common Questions...?

[GeekMan]

Glad I could help sort it out.

[krazeman]

Hey guys I have found another solution to this error. I have found that if you are doing a DVD to DVD copy and are changing the "Volume Label" the new label CAN NOT end with a space. When I type in a name that is too long it can't end in a space such as, "Harry Potter and the Half Blood Prince". That title is too long and ends at "Harry Potter and the Half Blood ", you can't add the Prince part.


That is the solution I have found works every time I have received that error code.