DVD Drive Won't Take a Blank Disc of Any Kind! Argh!!

[Dunun71]

If you installed ImgBurn in the default location and selected it as your burning engine in DVDFab it will find it without intervention from you.

I really believe that Matshita drive is the biggest part of the problem and you would be better served to get yourself an brand name external drive.

Bummer! I just bought this computer too. Never thought I would have to be so concerned about what drive I have? So what drive would you recommend? Also when I get a chance I will try the imgburn to see if that works. I finally found the right version.

Thanks again!

[90312]

If you installed ImgBurn in the default location and selected it as your burning engine in DVDFab it will find it without intervention from you.

I really believe that Matshita drive is the biggest part of the problem and you would be better served to get yourself an brand name external drive.

[Dunun71]

Does anyone have any insight on this matter?

Thanks!

[Dunun71]

Ok logs are hopefully attached. Let me know what you see. Thanks for your patience and your help so far!

[CBR929]

Please excuse my ignorance in advance, but how do I do that?

Hi Dunun71
Please see pics
Post your internal and burn log.

-Tried to download IMG burn and DVDfab can't seem to locate it, nor can I when I'm in DVDFAB. I can open it from the desktop. It's called Infrared Recorder. Is that it?

No, that is not it.
Thanks
CBR929

[Dunun71]

Post your internal log from DVDFab please.

Please excuse my ignorance in advance, but how do I do that?

[90312]

Post your internal log from DVDFab please.

[Dunun71]

So I've been using DVDFab for about 5 years. I just got a new laptop. A Toshiba Satellite P875-S7310 with a MATSHITA DVD-RAM UJ8C0. I installed DVDFab V9 and V8. I didn't do anything special with the settings. I tried to burn my first disc and it seemed to copy to my computer just fine. It ejected my original movie then asked me to insert a blank disc.I put in a Sony DVD-R and it spit it right out. No matter which version of DVDFab I use it does the same thing. I even tried other disc brands.

I also downloaded a trial version of NERO just to see if I could indeed make a DVD copy and it worked just fine.

I contacted customer service TWICE and so far they have not been helpful and I can't just reply to them I have to create a whole new conversation with them everytime

These are some of the things I've tried in my settings:
-Change my burning engine from DVDFab to VSO and back.
-Tried to download IMG burn and DVDfab can't seem to locate it, nor can I when I'm in DVDFAB. I can open it from the desktop. It's called Infrared Recorder. Is that it?
-Changed the DVD-5 writable media size

Honestly I don't really know what I'm doing in the settings? I'm just trying something. I'm about ready to give up and try a different program. Please help and I'll try to give as much info as I can come up with.

Thanks for listening to me wine