DVD Drive Won't Take a Blank Disc of Any Kind! Argh!!

[comics_addict]

Your not the only one. I have DVD Copy for Mac, up to the latest version, 8.2.2.6 and it does the exact same thing. Sadly, I believe my drive is also a MATSHITA DVD-R UJ-898. Also support have been no help so far.

[Dunun71]

Is it possible that you are inadvertently trying to write dvd9 sized data files to a dvd5 sized blank DVD?

I sure wish it were that simple. I had that problem a long time ago and figured it out by accident. Every time I copy a disc I select dvd5.

I pretty much have given up Judging by how often this thread has been viewed it definitely seems like folks are as curious as I am to see if the problem can be solved. I'm just trying to enjoy my new computer and not just sink into pissed off land.

Feel free to chime in with more suggestions though.

Thanks!

[Jerrinfla]

Is it possible that you are inadvertently trying to write dvd9 sized data files to a dvd5 sized blank DVD?

[Dunun71]

So I just checked my license info and it appears I'm enabled for everything. DVD copy and DVD ripper are "never expire" while everything else has "never been used".

Does anybody else have ideas? I'm about ready to give up.

[90312]

Check your license by clicking the question mark at the top and then click on "license info" see if the options you paid for are enabled.

[Dunun71]

OMG!!!! Unbelievable!! It's now happening with my new Dell The same exact problem. Why is this happening to me with 2 different computers and drives? Is this not happening to anyone else? Is it my subscription or something? It seems no matter what computer I start DVDFab on it has problems.

I tried just burning with the default settings then I tried changing the burning engine to DVDFab. Still nothing. Just to see what would happen, as soon as I clicked cancel when it asked me for a blank disc, I inserted the Sony blank DVD-R disc and my drive totally saw it and my computer asked me what I would like to do. WTF! Excuse my language but I am really frustrated that this is happening. What's the point of a lifetime subscription that doesn't work!

I'm posting my logs to see if anyone can help. How about a DVDFab rep chime in?

[Dunun71]

I didn't find what I was looking for, but let's try this: in the opening screen of V9 click the the little symbol at the top that looks like a gear, then the drives button, then DVD write. Select Writable Media (DVD-5) and select the DVD-R size 4488 click "OK" and try it.

Ok. I tried your suggestion using Imgburn and DVDFAb as the burning drive and it did the same thing. Spit it right out. The drive starts to try and read it but stops right away. I just don't get it!!! My drive reads the blank DVDs with every program but DVDFab. Imgburn, no problem. Nero, no problem. Itunes, no problem. And without hesitation. Is this the first time this has ever happened with DVDFab?
I am exchanging this computer anyway in the next day or so but I still am so wanting to know what the problem is?!?

Again I do appreciate people at least trying to help.

[90312]

I didn't find what I was looking for, but let's try this: in the opening screen of V9 click the the little symbol at the top that looks like a gear, then the drives button, then DVD write. Select Writable Media (DVD-5) and select the DVD-R size 4488 click "OK" and try it.

[Dunun71]

Dunun71, can you post your internal and burn logs, the last attempt please. I have a hunch?

Here you go. Curious what you find?

[90312]

Dunun71, can you post your internal and burn logs, the last attempt please. I have a hunch?

[90312]

I don't know anything about their external drives, but I stand by my contention that the OEM slim drives used by laptop manufacturers are crap.

[Bad Bob]

Matshita

I use a Matshita BD-MLT UJ260 (bluray external), under the Digitor name. Cheap, yes, but never a problem with it. It's powered by the laptop USBs so you don't need another wart. The original (interal) reader died in mid read.

[Dunun71]

Thanks for the tips guys! I think I'm done with this laptop. Anyways I set up dvdfab and imgburn to work together per the how-to youtube vid on this site. Super simple. I got to the same point I always do and it spit my blank dvd right out again. Plus imgburn never opened on it's own. Probably because the drive wouldn't read the blank disc. So I cancelled the blank disc window and just manually opened imgburn and burned a disc from the temp file that was holding my movie. It worked. What a hassle though

What I can't figure out is why I can burn with no issues in Nero but not dvdfab?

In any case there are other things that are bugging me about this Toshiba. I think I'm going to exchange it for a dell with similar features and price point. But I suppose I have to check on the DVD drive before I buy anything. We'll see.

Thanks again for the support. It helped alot!

[bustervegas]

driver issues on new laptop

Hi Dunum
Sorry your new laptop is causing so much trouble. Bummer. If you check out your driver in any search engine, it seems others have had problems also of not recognizing certain blank dvds. Not smart enough to know why. It is also discouraging when you buy a new electronic product and the serivice center is of no or very little help.
Couple thoughts. Have you got any other blanks besides the sonys. Chance maybe it will behave better with another brand. Personally I think the sony blanks are one of the best but maybe they don't play well with your dvd drive. Also did you set imgburn for the sony disk you tried to use. It isn't recognizing sony medie. Since you redid imgburn make sure sony disks are listed.
Good luck.
Buster

[90312]

Yeah try ImgBurn first. I'm just not impressed by Matshita drives, laptop manufacturers use them because they're cheap.