dvd fab crashes on startup.

[wheelchairman1039]

When trying to install dvdfab 9016 it encounters an error and won't startup. I have used this for years and just now have the error. I have tried installing uninstalling and even running CCleaner, Usually it won't even install without an error but I installed IMGburn and now it didn't get and error installing and finished but when trying to run dvdfab it says it encountered this error.

Problem signature:
Problem Event Name: BEX
Application Name: DVDFab.exe
Application Version: 9.0.1.6
Application Timestamp: 50cb05d5
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[wheelchairman1039]

Have googled the crap outta this and no luck.

[CBR929]

Hi wheelchairman1039
If you have a graphics card please make sure that your drivers are up to date.
When running CCleaner make sure to run the cleaner option first putting a check in the box in the advanced options "old prefetch data", then running the registry option until nothing is found.
Down load a fresh installer here

http://www.dvdfab.com/mlink/download.php?g=DVDFAB9

then try reinstalling Fab
Hope this helps
CBR929

[wheelchairman1039]

Did everything you said and still have the same error.

[CBR929]

Hi wheelchairman1039
So to hear your still having problems.
Did you also run the installer as administrator when installing Fab?
CBR929

[wheelchairman1039]

do you mean after installing right click and run as administrator. If so I have tried that and still no luck but if there is another way as administrator then I will need instructions. thx

[CBR929]

Hi wheelchairman1039
When you download the installer for DVD Fab click save.
Browse to the folder you saved it in, right click run as administrator and install Fab as administrator.
CBR929

[wheelchairman1039]

Before I tried this I uninstalled fab ran CCleaner including the prefetch and the registry until clean, Redownloaded fab with your link and went to the folder where saved and right clicked and ran as administrator and after install when trying to run the program I still get the same error.

[DarthCopier]

Before I tried this I uninstalled fab ran CCleaner including the prefetch and the registry until clean, Redownloaded fab with your link and went to the folder where saved and right clicked and ran as administrator and after install when trying to run the program I still get the same error.

A trick I stumbled onto... please make sure that you have a DVD or BD in your drive and ready to go.

I was getting the same error as you, and this little "fix" stopped that error and now it starts normally,

DC

[wheelchairman1039]

I remembered I was getting that KDBsync error installing the graphics drivers and after much searching it was suggested to uninstall the adk runtime and after doing that dvdfab works. WOOHOO. thx for all the help

[Doobs]

I will give that a try thanks.

[salvawhoray]

I'm having the same problem with DVDfab9.
I guess i'll have to wait for #10.

[Wilson.Wang]

Hi, salvawhoray

Please reinstall your graphics card driver and ucheck adk runtime.

http://forum.dvdfab.com/showthread.php?t=19973

Wilson

[salvawhoray]

DVDFab9020 crashes

Just updated it to DVDFab9020 and all it does is crash right off the bat.


trying to make a back up for Saving private ryan and it says to update my dvdfab so i did and still nothing but crashing.
I can't even get it to where I can change settings.

[f90278]

I've had this problem with v9 since day 1. On average, I'm able to bring it up once in ~50 tries. It usually crashes/hangs on startup. I've filed dozens of crash reports.

Machine details:

XP sp3
Nvidia 6500 gt w/ current drivers
Firewall opened for v9
Complete uninstall/reinstall as admin.

I've been using dvdfab for many, many years. It's gone downhill since v8 was introduced.