Phantom DVD movie problem

[jetman4615]

DVD Pantom region 1, USA released 3/1/2013. Movie will not play.
When the main movie introduction screen appears. you have options to select, which I need subtitles. After selecting subtitles, I select play and it goes back to the beginning, working its way back to the main movie screen, which I selected subtitles and then play, it starts from the beginning again. I tried not selecting subtitles and went straight to play, and the results were the same. The main movie just will not play. Log attached



DVDFab 9.0.5.5 (2013/07/27 20:12:20)

0m 00.45s: Start preload dll...
0m 00.51s: Load dll successful.
0m 00.51s: Start load fabplay dll...
0m 00.57s: Load fabplay dll successful.
0m 00.57s: Windows os type is: 13.
0m 00.57s: Transfer settings successful.
0m 01.32s: GPUAccelerate: 851973
0m 01.32s: CUDA cap: 0
0m 01.32s: Support coreavc decode: 0
0m 01.32s: Graphics info: Intel(R) HD Graphics Family : :
0m 01.32s: Load config successful.
0m 01.68s: Start get sys number.
0m 01.68s: Serial number is: 68-a3-c4-81-e0-d8:e0-69-95-5c-28-11:68-a3-c4-81-e0-d9
0m 01.68s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
0m 01.68s: Version is: 9055
0m 01.68s: Product is: 2
0m 01.68s: Connect type is: 0
0m 02.38s: Times of connecting error is: 0
0m 02.38s: Parse string is: 2:1408887471
0m 02.38s: Parse string is: 1:0
0m 02.38s: Parse string is: 11:6
0m 02.38s: Parse string is: OV:9055
0m 02.38s: Parse string is: BV:9051
0m 02.38s: Parse string is: S:7de0492ef339a68cab0e5a8910259dc8
0m 02.62s: Profile Manager :: End Load Profile
0m 02.71s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
0m 02.71s: End check info.
0m 03.52s: Init GPU settings sucessful.
0m 03.52s: CommmandLine:
0m 11.51s: Begin init preview play engine.
0m 11.51s: Init DirectShow engine successful.
0m 12.49s: Init burn engine successful.
0m 19.33s: opening drive D
0m 19.33s: opened i/o
0m 19.34s: got media type 5
0m 20.08s: got max lba 2202271
0m 20.08s: got disc type 10
0m 20.11s: type DVD-VIDEO
0m 20.11s: volume label PHANTOM
0m 20.20s: internal path D:/VIDEO_TS/
0m 20.21s: failed to read disc key: sensekey 00 asc 00 acsq 00
0m 20.42s: failed to read disc key: sensekey 00 asc 00 acsq 00
0m 20.63s: failed to read disc key: sensekey 00 asc 00 acsq 00
0m 20.83s: got copyright 0 0
0m 21.11s: got udf/iso
0m 25.21s: got discinfo
0m 25.21s: pathplayer enabled
0m 27.51s: button: vts_2 menu_1 pgc_22 cell_1 sector_452 count_4
0m 27.62s: button: vts_2 menu_1 pgc_28 cell_1 sector_181 count_7
0m 27.88s: button: vts_2 menu_1 pgc_23 cell_1 sector_0 count_15
0m 40.29s: button: vts_2 menu_1 pgc_23 cell_2 sector_29 count_15
0m 40.33s: button: vts_2 menu_1 pgc_23 cell_3 sector_58 count_15
0m 40.36s: button: vts_2 menu_1 pgc_23 cell_4 sector_92 count_15
0m 40.40s: button: vts_2 menu_1 pgc_23 cell_5 sector_122 count_15
0m 40.45s: button: vts_2 menu_1 pgc_23 cell_6 sector_151 count_15
0m 40.50s: button: vts_2 menu_1 pgc_32 cell_1 sector_215 count_8
0m 41.79s: button: vts_2 menu_1 pgc_33 cell_1 sector_255 count_7
0m 50.42s: got dvdinfo
0m 50.42s: opened dvd
4m 20.95s: DVD Copy
4m 20.95s: Source: D:/
4m 20.95s: SourceSize: 4300 MB
4m 20.95s: OutputSize: 4300 MB

[CBR929]

Hi jetman4615
Are you using the original disc or a copy?
It's weird there is no protection on the disc if using the original disc.
CBR929

[jetman4615]

Thanks CBR929 for the reply.

I used the original disc to make the backup copy. The log is from the copy, which I just had time to watch it, I never played the original. When I discovered the problem, I ran the backup through 9.0.5.5, to see if it could be corrected. If the attached log cannot be used to determine the problem, I will have to get the original back. Thank you.

[october262]

Thanks CBR929 for the reply.

I used the original disc to make the backup copy. The log is from the copy, which I just had time to watch it, I never played the original. When I discovered the problem, I ran the backup through 9.0.5.5, to see if it could be corrected. If the attached log cannot be used to determine the problem, I will have to get the original back. Thank you.

i would give this a read through - http://forum.dvdfab.com/showthread.php?t=122 we do not help with movies you do not own.

[CBR929]

Hi jetman4615
october262 is spot on with posting the link to Observance of Copyright Laws in the DVDFab Forums
I will be closing this thread for now.
CBR929