Error when i try to use it.

[jib01]

It says an error has occurred and it comes up with a submission for your name, email, country and then it has an error file attached to it and you send it and nothing comes back as to how to fix the error ??
Regards
Jib01

[90312]

You post your internal log here and someone may be able to tell you.

[jib01]

Fine, but where do I find that log file ??

Regards
Jib01

[90312]

Documents/DVD9/Logs, cut and paste only the last failed attempt.

[jib01]

Is this what you want ??

This is for Version 9, what is it doing in my version 8 logs ???
Jib01


DVDFab 9.0.5.5 (2013/07/31 14:46:44)

0m 00.45s: Start preload dll...
0m 00.54s: Load dll successful.
0m 00.54s: Start load fabplay dll...
0m 00.82s: Load fabplay dll successful.
0m 00.82s: Windows os type is: 13.
0m 00.82s: Transfer settings successful.
0m 03.67s: Profile Manager :: End Load Profile
0m 20.68s: GPUAccelerate: 3
0m 20.68s: CUDA cap: 0
0m 20.68s: Support coreavc decode: 0
0m 20.68s: Graphics info: ATI Radeon HD 3600 Series : :
0m 20.69s: Load config successful.
0m 21.15s: Start get sys number.
0m 21.17s: Serial number is: 00-1e-8c-5c-30-06
0m 21.17s: Reg URL link is:
0m 21.17s: Version is: 9055
0m 21.17s: Product is: 2
0m 21.17s: Connect type is: 0
0m 22.51s: Times of connecting error is: 0
0m 22.51s: Parse string is: 2:1410824509
0m 22.51s: Parse string is: 1:0
0m 22.51s: Parse string is: OV:9055
0m 22.51s: Parse string is: BV:9051
0m 22.51s: Parse string is: S:967d00d2af04f8ca97905bfa4c05cc4b
0m 22.71s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
0m 22.71s: End check info.
0m 22.72s: Init GPU settings sucessful.
0m 22.72s: CommmandLine: "F:\"
0m 27.04s: Begin init preview play engine.
0m 27.05s: Init DirectShow engine successful.
0m 27.79s: Init burn engine successful.
0m 28.64s: opening drive F
0m 28.64s: opened i/o
0m 28.64s: got media type 4
0m 29.70s: got max lba 2202463
0m 29.70s: got disc type 10
0m 29.75s: type DVD-VIDEO
0m 29.75s: volume label GI_JOE_RETALIATION
0m 29.83s: internal path F:/VIDEO_TS/
0m 29.84s: failed to report key1: sensekey 00 asc 00 acsq 00
0m 30.04s: failed to report key1: sensekey 00 asc 00 acsq 00
0m 30.45s: failed to report key1: sensekey 00 asc 00 acsq 00
0m 30.65s: failed to report key1: sensekey 00 asc 00 acsq 00
0m 31.06s: failed to report key1: sensekey 00 asc 00 acsq 00
0m 31.26s: failed to report key1: sensekey 00 asc 00 acsq 00
0m 31.66s: got copyright 0 0
0m 31.91s: got udf/iso
0m 33.61s: got discinfo
0m 33.62s: pathplayer enabled
0m 33.73s: user cancelled
0m 33.78s: failed to open 1

[90312]

There may be a problem with this title, hang on while it's sorted. Try a different disc.

[jib01]

I had no problems burning this title..

No problems burning this title when it works.
Jib01

[fengtao]

0m 29.84s: failed to report key1: sensekey 00 asc 00 acsq 00

It's a problem of reading from your drive.

What's the drive model, and what's the connection (internal, external)?

Thanks.