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    9106 program hangs

    It starts up and scans the movie. I check all settings, then click on start. Nothing happens or does anything at all. Sometimes the start button divides into two buttons. Then I click start again, and the program hangs. It does this over and over. I run Vista. Here is the details of the windows error message:

    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: DVDFab.exe
    Application Version: 9.1.0.6
    Application Timestamp: 5285b1e4
    Hang Signature: a9a1
    Hang Type: 0
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Hang Signature 1: 61f23b87fd5d811094821102e850e249
    Additional Hang Signature 2: 0f29
    Additional Hang Signature 3: 8d94d0ddbbe5c976daf45b5f7de6dcbe
    Additional Hang Signature 4: a9a1
    Additional Hang Signature 5: 61f23b87fd5d811094821102e850e249
    Additional Hang Signature 6: 0f29
    Additional Hang Signature 7: 8d94d0ddbbe5c976daf45b5f7de6dcbe

    #2
    Another Hanger

    Same situation with this update! Program starts normally. Then i drag n drop item to convert. Then the program hangs. Did the same thing when doing blu ray main copy!

    Comment


      #3
      DVDFab v9.1.0.5 and v9.1.0.6 Hang here

      I get the same here with windows 7. Backed out to the last Beta and it works fine. Both these versions lock up right after clicking on Start.

      Comment


        #4
        9106 Hangs up

        Mine does the same thing and I can't use my computer till I get it closed. Back to the previous version and it works fine.

        Comment


          #5
          Hi all,
          Please open Fab click the button top right > click open log folder and copy and post your internal log here, thank you very much.
          User Manual for DVDFab v10 (pdf)

          DVDFab log default location:
          For Windows: C:\Users\User Name\Documents\DVDFab10\Log
          For Mac: Finder> Documents> DVDFab10> Log

          DVDFab Player 5:
          For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

          Comment


            #6
            Also hanging, both when using DVDs or files

            I have been facing same problem after installed the version 9.1.0.6.
            I can add files or DVDs, select format, destination, etc, but when I click on "START" it hangs. I need to use the task manager to close the program. I have Windows 7, I5 processor and 12Gb memory.
            Bellow you can find the las internal log.

            DVDFab 9.1.0.6 (2013/11/21 23:37:13)

            0m 00.16s: Start preload dll...
            0m 00.20s: Load dll successful.
            0m 00.21s: Start load fabplay dll...
            0m 00.27s: Load fabplay dll successful.
            0m 00.28s: Transfer settings successful.
            0m 00.28s: info: fabcheck logpath= C:\Users\Heisil2\Documents\DVDFab\Log\
            0m 00.29s: fab_check_gpu is running ...
            0m 00.49s: fab_check_gpu run successful
            0m 00.50s: info: recommand= 0, Shrink support= 1, enable= 0, cuda_cap= 0 , cpu_count= 4
            0m 00.50s: GPUAccelerate: 12351
            0m 00.50s: GPUAccelerate setting: 0, 8248
            0m 00.50s: CUDA cap: 0
            0m 00.50s: Support coreavc decode: 0
            0m 00.50s: Lighting shrink status: 1, 0
            0m 00.50s: Graphics info: NVIDIA GeForce GT 220 : 5.0 : 1.2
            0m 00.51s: Load config successful.
            0m 00.51s: Windows os type is: 13.
            0m 00.60s: Parse string is: 2:8260762964
            0m 00.60s: Parse string is: 11:8260762964
            0m 00.60s: Parse string is: 20:8260762964
            0m 00.60s: Parse string is: 50:8260762964
            0m 00.60s: Parse string is: 80:8260762964
            0m 00.60s: Parse string is: 21:8260762964
            0m 00.60s: Parse string is: 22:8260762964
            0m 00.60s: Parse string is: 60:8260762964
            0m 00.60s: Parse string is: 70:8260762964
            0m 00.60s: Parse string is: 61:8260762964
            0m 00.60s: Parse string is: 62:8260762964
            0m 00.60s: Parse string is: 1:0
            0m 00.60s: Parse string is: OV:9106
            0m 00.60s: Parse string is: BV:9102
            0m 00.60s: Parse string is: S:759a09e54a03f1e10f5bcc4c35e7ebc9
            0m 00.61s: Option check status: Local
            0m 00.61s: HD Decrypter-1-0-215811
            0m 00.61s: DVD to DVD (Gold)-0-0-200011
            0m 00.61s: DVD to DVD-1-1-22311011
            0m 00.61s: DVD to Mobile-1-1-22311011
            0m 00.61s: Blu-ray to Blu-ray-1-1-22311011
            0m 00.61s: Blu-ray to Mobile-1-1-22311011
            0m 00.61s: File to Mobile-1-1-22311011
            0m 00.61s: Blu-ray to DVD-1-1-22311011
            0m 00.61s: File to DVD-1-1-22311011
            0m 00.61s: File to Blu-ray-1-1-22311011
            0m 00.61s: File Mover-1-1-215811
            0m 00.61s: Blu-ray to 3D-1-1-22311011
            0m 00.61s: 2D to 3D-1-1-22311011
            0m 00.62s: Blu-ray Decrypt-1-0-200011
            0m 00.62s: DVD Decrypt-1-0-200011
            0m 00.62s: Start get sys number.
            0m 00.62s: Get advertising info start
            0m 00.62s: Product type is: 2
            0m 00.62s: Advertising id: 1
            0m 00.62s: URL link is: http://www.dvdfabstore.com/recommend/
            0m 00.62s: Language type is: BRA
            0m 00.62s: Serial number is: 00-15-83-0b-13-c0:e0-cb-4e-eb-3d-0c
            0m 00.62s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
            0m 00.62s: Version is: 9106
            0m 00.62s: Product is: 2
            0m 00.62s: Connect type is: 0
            0m 00.76s: Init GPU settings successful.
            0m 00.76s: CommmandLine:
            0m 01.51s: Begin init preview play engine.
            0m 01.52s: Init DirectShow engine successful.
            0m 02.06s: Init burn engine successful.
            0m 02.46s: Profile Manager :: End Load Profile
            0m 02.64s: Init setting page successful.
            0m 06.53s: Times of connecting error is: 0
            0m 06.54s: Parse string is: 2:8260762964
            0m 06.54s: Parse string is: 11:8260762964
            0m 06.54s: Parse string is: 20:8260762964
            0m 06.54s: Parse string is: 50:8260762964
            0m 06.55s: Parse string is: 80:8260762964
            0m 06.55s: Parse string is: 21:8260762964
            0m 06.55s: Parse string is: 22:8260762964
            0m 06.55s: Parse string is: 60:8260762964
            0m 06.56s: Parse string is: 70:8260762964
            0m 06.56s: Parse string is: 61:8260762964
            0m 06.56s: Parse string is: 62:8260762964
            0m 06.56s: Parse string is: 1:0
            0m 06.56s: Parse string is: OV:9106
            0m 06.56s: Parse string is: BV:9102
            0m 06.56s: Parse string is: S:25e991ed483ae5f3b50c93f1decbe806
            0m 06.56s: Option check status: NewWork
            0m 06.56s: HD Decrypter-1-0-215811
            0m 06.56s: DVD to DVD (Gold)-0-0-200011
            0m 06.56s: DVD to DVD-1-1-22311011
            0m 06.56s: DVD to Mobile-1-1-22311011
            0m 06.56s: Blu-ray to Blu-ray-1-1-22311011
            0m 06.56s: Blu-ray to Mobile-1-1-22311011
            0m 06.56s: File to Mobile-1-1-22311011
            0m 06.56s: Blu-ray to DVD-1-1-22311011
            0m 06.56s: File to DVD-1-1-22311011
            0m 06.56s: File to Blu-ray-1-1-22311011
            0m 06.56s: File Mover-1-1-215811
            0m 06.56s: Blu-ray to 3D-1-1-22311011
            0m 06.56s: 2D to 3D-1-1-22311011
            0m 06.57s: Blu-ray Decrypt-1-0-200011
            0m 06.57s: DVD Decrypt-1-0-200011
            0m 11.41s: Init driveX with I/O mode: 0
            0m 11.41s: Init driveX with I/O mode: 0
            0m 11.41s: Init driveX with I/O mode: 0
            0m 11.49s: opening drive Z
            0m 11.50s: opened i/o
            0m 11.50s: got media type 12
            0m 14.23s: got max lba 2285743
            0m 14.24s: got disc type 10
            0m 14.30s: type DVD-VIDEO
            0m 14.30s: volume label
            0m 14.31s: opening drive F
            0m 14.35s: opened i/o
            0m 14.36s: opening drive H
            0m 14.37s: opened i/o
            0m 14.39s: Open blu-ray disc expired time: 22311011
            0m 14.39s: internal path Z:/VIDEO_TS/
            0m 14.39s: got copyright 0 0
            0m 15.02s: got udf/iso
            0m 17.17s: got discinfo
            0m 17.19s: pathplayer enabled
            0m 19.26s: button: vts_1 menu_1 pgc_7 cell_1 sector_119 count_4
            0m 23.00s: button: vts_1 menu_1 pgc_8 cell_1 sector_23428 count_6
            0m 23.61s: button: vts_1 menu_1 pgc_9 cell_1 sector_45742 count_8
            0m 23.67s: button: vts_1 menu_1 pgc_10 cell_1 sector_45833 count_8
            0m 23.74s: button: vts_1 menu_1 pgc_11 cell_1 sector_45932 count_8
            0m 27.80s: button: vts_1 menu_1 pgc_12 cell_1 sector_46029 count_4
            0m 30.13s: got dvdinfo
            0m 30.36s: opened dvd

            Comment


              #7
              I tried uninstall and install the 9106 version but it kept hanging. Unfortunately no success with it.
              My solution: I had to move back to 9102 beta. Now it is working well.

              Comment


                #8
                Hi all, please update to the latest beta version and try again, Thank you!

                Originally posted by Potti
                New!DVDFab 9.1.0.8 Beta is out



                New!DVDFab 9.1.0.8 Beta is out (November 25, 2013)

                New: Updated decryption keys.
                New: Added support to hibernate when all tasks are done.
                New: Added support to display the file name when creating menu of DVD or Blu-ray disc.
                New: Improved the user experience for DVD Split, by dragging title to adjust the order.
                Fix: User interface freeze problem in certain cases.
                Fix: A crash problem when resizing the DVDFab window in certain cases.
                Fix: A crash problem when creating DVD or Blu-ray disc in certain cases.
                Fix: A freeze problem when creating Blu-ray with Intel Quick Sync enabled.
                Fix: A crash problem when viewing source info in Creator.
                Fix: A problem that cannot preview by chapter in DVD Ripper.
                Fix: A problem that cannot convert different sources with different profiles.
                Fix: A problem that cannot play the ripped files on Kindle Fire.
                Fix: A problem that cannot set the default audio track for MP4 and MKV profiles.
                User Manual for DVDFab v10 (pdf)

                DVDFab log default location:
                For Windows: C:\Users\User Name\Documents\DVDFab10\Log
                For Mac: Finder> Documents> DVDFab10> Log

                DVDFab Player 5:
                For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

                Comment

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