Two movies are not copying "error while reading"

[cosme017]

Ok, so I have the 9.1.1.1 updated version of the DVDFab. I have been apart of the family for 6 years, and this is the first time I have had trouble with movies. The Place Behind the Pines and Monsters University will not work. I am getting a disk error while reading around the 46%-66% area. I have the pathfinder enabled, and obviously I have the updated version of the DVDfab. Any thoughts?

[BERT]

If you get a reading error around 46 to 66% and have tried a few times with the same result you have 99% a scratch on the discs, sometimes so small you cannot see them.That's why it keeps happens around the same spot.Try clean the discs and start again.But if I am right...you have bad luck.Pathfinder enabled or disabled has got nothing to do with it as the program was well on the way for reading until Fab got to this particular spot.

[cosme017]

There is no way there is a scratch on both dvd's around the same time they come back an error. It's something else. I think I might reinstall the dvdfab.

[cosme017]

Well I reinstalled the 9.1.1.1 and nothing new. I'm still getting a "error while reading! please choose what to do" Anyone?

[BERT]

Never say no way..Remember most scratches are somewhere in the middle of a disc.The program was running ok untill it hit that spot. Anyway reinstall Fab and see what's happening. You should also send your log file so some experts here,not me, can see what may be the problem.

[cosme017]

I'm wondering where i find the log. It seems as though you were right about one of them, but monsters university is still a problem.

[glenns]

Post your internal log.

[90312]

You can find them this way:

[cosme017]

I'm not able to post all the text, but is this what you are looking for?


DVDFab 9.1.1.1 (2013/12/03 19:34:03)

0m 00.07s: Start preload dll...
0m 00.11s: Load dll successful.
0m 00.11s: Start load fabplay dll...
0m 00.16s: Load fabplay dll successful.
0m 00.16s: Transfer settings successful.
0m 00.16s: info: fabcheck logpath= C:/Users/Angel/Documents/DVDFab9/Log/
0m 00.16s: fab_check_gpu is running ...
0m 00.24s: fab_check_gpu run successful
0m 00.24s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 12
0m 00.24s: GPUAccelerate: 12351
0m 00.24s: GPUAccelerate setting: 8248, 8248
0m 00.24s: CUDA cap: 1
0m 00.24s: Support coreavc decode: 0
0m 00.24s: Lighting shrink status: 1, 1
0m 00.24s: Graphics info: NVIDIA GeForce GTX 650 : 5.0 : 3.0
0m 00.25s: Load config successful.
0m 00.25s: Windows os type is: 13.
0m 00.28s: Parse string is: 2:8260762964
0m 00.28s: Parse string is: 11:8260762964
0m 00.28s: Parse string is: 1:0
0m 00.28s: Parse string is: OV:9111
0m 00.28s: Parse string is: BV:9108
0m 00.28s: Parse string is: S:503d7d311d68347c5f75db1234aa1f04
0m 00.28s: Option check status: Local
0m 00.28s: HD Decrypter-1-0-215811
0m 00.28s: DVD to DVD (Gold)-0-0-200011
0m 00.28s: DVD to DVD-1-1-22311011
0m 00.28s: DVD to Mobile-1-1-22311011
0m 00.28s: Blu-ray to Blu-ray-1-0-215811
0m 00.28s: Blu-ray to Mobile-1-0-215811
0m 00.28s: File to Mobile-1-0-215811
0m 00.28s: Blu-ray to DVD-1-0-215811
0m 00.28s: File to DVD-1-0-215811
0m 00.28s: File to Blu-ray-1-0-215811
0m 00.28s: File Mover-1-0-215811
0m 00.28s: Blu-ray to 3D-1-0-215811
0m 00.28s: 2D to 3D-1-0-215811
0m 00.28s: Blu-ray Decrypt-1-0-200011
0m 00.28s: DVD Decrypt-1-0-200011
0m 00.28s: Start get sys number.
0m 00.28s: Get advertising info start
0m 00.28s: Product type is: 2
0m 00.28s: Advertising id: 1
0m 00.28s: URL link is: http://www.dvdfabstore.com/recommend/
0m 00.28s: Language type is: ENU
0m 00.28s: Init GPU settings successful.
0m 00.28s: Serial number is: 00-0e-3b-33-1b-5a:08-60-6e-7a-67-ba:00-0e-3b-33-1b-5b
0m 00.28s: CommmandLine:
0m 00.28s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
0m 00.28s: Version is: 9111
0m 00.28s: Product is: 2
0m 00.29s: Connect type is: 0
0m 00.46s: Get advertising info end.
0m 00.46s: Get advertising info start
0m 00.46s: Product type is: 2
0m 00.46s: Advertising id: 10
0m 00.46s: URL link is: http://www.dvdfabstore.com/recommend/
0m 00.46s: Language type is: ENU
0m 00.63s: Get advertising info end.
0m 00.63s: Get advertising info start
0m 00.63s: Product type is: 2
0m 00.63s: Advertising id: 11
0m 00.63s: URL link is: http://www.dvdfabstore.com/recommend/
0m 00.63s: Language type is: ENU
0m 00.72s: Begin init preview play engine.
0m 00.81s: Get advertising info end.
0m 00.81s: Get advertising info start
0m 00.81s: Product type is: 2
0m 00.81s: Advertising id: 12
0m 00.81s: URL link is: http://www.dvdfabstore.com/recommend/
0m 00.81s: Language type is: ENU
0m 00.90s: Times of connecting error is: 0
0m 00.90s: Parse string is: 2:8260762964
0m 00.90s: Parse string is: 11:8260762964
0m 00.90s: Parse string is: 1:0
0m 00.91s: Parse string is: OV:9111
0m 00.91s: Parse string is: BV:9108
0m 00.91s: Parse string is: S:cf0f6f2aa9630faa4a5dbf067ce914cb
0m 00.91s: Option check status: NewWork
0m 00.91s: HD Decrypter-1-0-215811
0m 00.91s: DVD to DVD (Gold)-0-0-200011
0m 00.91s: DVD to DVD-1-1-22311011
0m 00.91s: DVD to Mobile-1-1-22311011
0m 00.91s: Blu-ray to Blu-ray-1-0-215811
0m 00.91s: Blu-ray to Mobile-1-0-215811
0m 00.91s: File to Mobile-1-0-215811
0m 00.91s: Blu-ray to DVD-1-0-215811
0m 00.91s: File to DVD-1-0-215811
0m 00.91s: File to Blu-ray-1-0-215811
0m 00.91s: File Mover-1-0-215811
0m 00.91s: Blu-ray to 3D-1-0-215811
0m 00.91s: 2D to 3D-1-0-215811
0m 00.91s: Blu-ray Decrypt-1-0-200011
0m 00.91s: DVD Decrypt-1-0-200011
0m 00.99s: Get advertising info end.
0m 00.99s: Get advertising info start
0m 01.00s: Product type is: 2
0m 01.00s: Advertising id: 13
0m 01.00s: URL link is: http://www.dvdfabstore.com/recommend/
0m 01.00s: Language type is: ENU
0m 01.17s: Get advertising info end.
0m 01.17s: Get advertising info start
0m 01.17s: Product type is: 2
0m 01.17s: Advertising id: 14
0m 01.17s: URL link is: http://www.dvdfabstore.com/recommend/
0m 01.17s: Language type is: ENU
0m 01.29s: Init internal engine successful.
0m 01.31s: Profile Manager :: End Load Profile
0m 01.35s: Get advertising info end.
0m 01.35s: Get advertising info start
0m 01.35s: Product type is: 2
0m 01.35s: Advertising id: 15
0m 01.35s: URL link is: http://www.dvdfabstore.com/recommend/
0m 01.35s: Language type is: ENU
0m 01.46s: Burn engine: start init.
0m 01.52s: Get advertising info end.
0m 01.52s: Burn engine: type-0.
0m 01.52s: Burn engine: 0- E:\ [TSSTcorp CDDVDW SH-224BB SB00 (Ide)].
0m 01.53s: Burn engine: 1- F:\ [HL-DT-ST BDDVDRW GGC-H20L 1.03 (Ide)].
0m 01.53s: Burn engine: end init.
0m 01.81s: Init setting page successful.
0m 09.07s: Init driveX with I/O mode: 0
0m 09.07s: Init driveX with I/O mode: 0
0m 09.16s: opening drive F
0m 09.16s: opened i/o
0m 09.16s: got media type 4
0m 09.43s: got max lba 4163807
0m 09.45s: got disc type 10
0m 09.50s: type DVD-VIDEO
0m 09.50s: volume label MONSTERS_UNIVERSITY
0m 09.50s: opening drive E
0m 09.50s: opened i/o
0m 09.51s: Open blu-ray disc expired time: 215811
0m 09.51s: internal path F:/VIDEO_TS/
0m 09.55s: got copyright 1 f6
0m 10.23s: got udf/iso
0m 16.35s: got discinfo
0m 16.44s: pathplayer enabled
0m 16.71s: button: vts_0 menu_1 pgc_2 cell_1 sector_122 count_4
0m 17.60s: button: vts_6 menu_0 pgc_1 cell_1 sector_3979 count_2
0m 18.15s: button: vts_14 menu_1 pgc_11 cell_1 sector_5943 count_6
1m 01.01s: button: vts_14 menu_1 pgc_12 cell_1 sector_7818 count_6
1m 01.21s: button: vts_14 menu_1 pgc_33 cell_1 sector_44722 count_3
1m 06.36s: button: vts_14 menu_1 pgc_35 cell_1 sector_46146 count_3
1m 06.82s: button: vts_14 menu_1 pgc_16 cell_1 sector_34037 count_17
1m 07.43s: button: vts_14 menu_1 pgc_40 cell_1 sector_47572 count_5
1m 07.59s: button: vts_14 menu_1 pgc_44 cell_1 sector_49273 count_6
1m 08.86s: button: vts_14 menu_1 pgc_50 cell_1 sector_50973 count_5
1m 09.10s: button: vts_14 menu_1 pgc_17 cell_1 sector_34705 count_17
1m 09.32s: button: vts_14 menu_1 pgc_46 cell_1 sector_50406 count_1
1m 09.92s: button: vts_14 menu_1 pgc_42 cell_1 sector_48706 count_1
2m 13.84s: button: vts_14 menu_1 pgc_18 cell_1 sector_35373 count_17
2m 14.15s: button: vts_14 menu_1 pgc_19 cell_1 sector_36041 count_17
2m 14.45s: button: vts_14 menu_1 pgc_20 cell_1 sector_36709 count_17
2m 14.77s: button: vts_14 menu_1 pgc_21 cell_1 sector_37377 count_17
2m 15.08s: button: vts_14 menu_1 pgc_22 cell_1 sector_38045 count_17
2m 15.39s: button: vts_14 menu_1 pgc_23 cell_1 sector_38713 count_17
2m 19.93s: button: vts_6 menu_0 pgc_2 cell_1 sector_9242 count_2
2m 20.47s: button: vts_14 menu_1 pgc_13 cell_1 sector_22850 count_6
2m 21.16s: button: vts_14 menu_1 pgc_14 cell_1 sector_24801 count_6
2m 21.33s: button: vts_14 menu_1 pgc_34 cell_1 sector_45434 count_3
2m 21.88s: button: vts_14 menu_1 pgc_36 cell_1 sector_46859 count_3
2m 22.78s: button: vts_14 menu_1 pgc_24 cell_1 sector_39381 count_17
2m 22.98s: button: vts_14 menu_1 pgc_41 cell_1 sector_48139 count_4
2m 23.12s: button: vts_14 menu_1 pgc_45 cell_1 sector_49840 count_5
2m 24.35s: button: vts_14 menu_1 pgc_51 cell_1 sector_51540 count_5
2m 24.59s: button: vts_14 menu_1 pgc_25 cell_1 sector_40049 count_17
2m 28.23s: button: vts_14 menu_1 pgc_26 cell_1 sector_40717 count_17
2m 28.52s: button: vts_14 menu_1 pgc_27 cell_1 sector_41385 count_17
2m 28.80s: button: vts_14 menu_1 pgc_28 cell_1 sector_42053 count_17
2m 29.09s: button: vts_14 menu_1 pgc_29 cell_1 sector_42721 count_17
2m 29.38s: button: vts_14 menu_1 pgc_30 cell_1 sector_43389 count_17
3m 07.29s: got dvdinfo
3m 07.44s: opened dvd
3m 10.46s: UILog:OnMsgToolbar_Start
3m 10.47s: UILog:Msg Start : ready start
3m 10.47s: UILog:Msg Start : start test run work
3m 10.48s: UILog:right button to null, work falg = -1
3m 10.49s: UILog:Msg Start : run work
3m 10.49s: UILog:Run current Work.
3m 10.49s: UILog:Begin work copy or converter.
3m 10.50s: UILog:start running at thread.
3m 10.50s: UILog:return flag at start running at thread ok.
3m 10.56s: UILog:MsgWork:WorkStatus_Start
3m 10.65s: DVD Copy
3m 10.65s: Source: F:/
3m 10.65s: SourceSize: 71216 MB
3m 10.65s: OutputSize: 4300 MB
5m 01.86s: read error: 3 210973 3961832 2056080 0 14 206861
5m 41.09s: read error: 3 210973 3961832 2056080 0 14 206861

[october262]

if cleaning the discs did not work you might try to clean the dvd drive on your computer
too, because they do get dirty.

[BERT]

One more thing....from experience...When the program tells you "error while reading" you have a scratch or some other dirt on the disc.No need for log file to suss it out.It's simple when it stops about the same %..... you have a scratch.

[90312]

The last two lines of your log tell the tale, read errors will not be copied and gum up the works. If a good cleaning didn't work it most likely will not copy.

[cosme017]

ok thank you for your quick responses. I will now take my ball and go home. lol. I will return the dvd, and start this again. thanks again i appreciate your help.

[BERT]

As I said..log file can't tell you where the problem is.Just that there is one. NOW, what I would like to recomment to the makers of this program for the future is.....Instead just saying ...."error while reading" ..Change it to "Fault on disc, error while reading" After all that's what it is. Some crap or scratch on it.That would help and make it more clearer to us all and the problem would be explained

[glenns]

Bert your wrong about a few things first off you say the log file can't tell you where the problem is it does to the hundredth of a second 5m 01.86s: read error: 3 210973 3961832 2056080 0 14 206861
5m 41.09s: read error: 3 210973 3961832 2056080 0 14 206861
So it tells you how many mins. in the read error happens.This way you can check the disk near the start of the disk they start from the inside near the hole and end near the outside rim.

Second read error's can be also caused by a weak laser from a worn out burner
cracked or warped disks.Defective disks I have seen whole runs of disks bad in one spot.Low voltage can cause read errors and disk labels glued on the dvd cause read errors and a great way to dis-troy a drive.Most read errors are caused by dirty disk,dirt on the laser lens or scratches this is true.

With this said their is software settings that can also be tried in Fab to skip over read errors so as to try to save the disk but I will tell you they never worked for me when the disk was scratched.