Problem after program updated

[kensue49]

I updated to 9.1.2.5 and it has changed my ability to back up my movie to a hard drive folder then burn it to a dvd.
I have always first backup to a hard drive folder then as I needed a dvd I would burn a copy.
It makes a playable folder(my computer will paly it) on my computer but when I try to make a dvd it shows a empty folder. I have looked at the common settings and have found nothing to help change a setting to convert it to and burnable image.
It maybe a simple fix but I have not found it.
I have used this progam for a few years and have not had this problem before.

[glenns]

Post your internal log file for this disk see how in the link below.

[cisco1959]

Having same problem, will not burn saved file.

DVDFab 9.1.2.5 (2014/02/01 20:00:32)

0m 01.78s: App info: 2014-1-22
0m 01.79s: App info: 9.1.2.5 9125 Official
0m 01.79s: App info: client type 2.
0m 01.84s: Fabplay load: preload successful.
0m 02.01s: Fabplay load: Load successful.
0m 02.04s: Init process: Transfer settings successful.
0m 02.04s: info: fabcheck logpath= C:/Documents and Settings/Richard Taylor/My Documents/DVDFab9/Log/
0m 02.46s: fab_check_gpu is running ...
0m 04.04s: fab_check_gpu run successful
0m 04.06s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 2
0m 04.06s: GPU check: GPUAccelerate-0
0m 04.06s: GPU check: GPUAccelerate setting-0, 0
0m 04.07s: GPU check: CUDA cap-0
0m 04.07s: GPU check: Support coreavc decode-0
0m 04.07s: GPU check: Lighting shrink status-0, 0
0m 04.07s: GPU check: Graphics info: RADEON 9600 SERIES : :
0m 04.10s: Init process: Load config successful.
0m 04.10s: Init process: Windows os type is 9.
0m 04.10s: Init process: command line in is
0m 05.82s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 50:8260762964 )( 1:0 )( 61:7 )( OV:9125 )( BV:9123 )( S:0e0fc4d43b4021183831a0fdad4ca10a )
0m 05.85s: Reg check: Option check status-Local
0m 05.85s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:0:0 )-( Blu-ray to Mobile:0:0 )-( File to Mobile:1:1 )-( Blu-ray to DVD:0:0 )-( File to DVD:1:0 )-( File to Blu-ray:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:0:0 )-( 2D to 3D:0:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 05.87s: App info: language type ENU.
0m 05.87s: Reg check: Start get sys number.
0m 05.89s: Reg check: Serial number is: 00-0d-61-40-1e-db:00-0f-3d-85-41-bd
0m 05.89s: Reg check: Connect type is: 0
0m 07.50s: Init process: Init GPU settings successful.
0m 07.51s: Reg check: Times of connecting error is: 0
0m 07.53s: Reg check: Parse string: ( 61:4 )( S:d36a9be286352460dd5384d219afc007
0m 07.53s: Reg check: Option check status-NewWork
0m 07.53s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 08.95s: Init preview: Begin init preview play engine.
0m 08.95s: Init preview: Init DirectShow engine successful.
0m 15.48s: Profile Manager :: End Load Profile
0m 16.28s: Burn engine: start init.
0m 17.04s: Burn engine: engine type-0.
0m 17.04s: Burn engine: writer count 4.
0m 17.04s: Burn engine: 0- D:\ [OPTORITE CD-RW CW5201 220E (Ide)].
0m 17.04s: Burn engine: 1- E:\ [LITE-ON DVDRW SOHW-1693S KS04 (Ide)].
0m 17.06s: Burn engine: 2- F:\ [PIONEER DVD-RW DVR-107D 1.22 (Ide)].
0m 17.06s: Burn engine: 3- G:\ [HP DVD Writer 1260t BH21 (Ide)].
0m 17.06s: Burn engine: end init.
0m 21.25s: Init process: Init setting page successful.
0m 22.46s: UI manager: switch to Copy mode.
0m 25.81s: Init process: init main ui successful.
0m 26.78s: Init process: show main ui successful.
0m 26.81s: DriveX msg: Init driveX D with I/O mode: 0
0m 26.81s: DriveX msg: Init driveX E with I/O mode: 0
0m 26.82s: DriveX msg: Init driveX F with I/O mode: 0
0m 26.82s: DriveX msg: Init driveX G with I/O mode: 0
0m 58.60s: opening drive D
0m 58.60s: opened i/o
0m 58.64s: opening drive E
0m 58.64s: opened i/o
0m 58.65s: opening drive F
0m 58.67s: opened i/o
0m 58.68s: opening drive G
0m 58.70s: opened i/o
10m 52.75s: Exit process: stop running.

[glenns]

cisco1959:Is your folder empty also but can be played on the computer?
Post your vso burn log for this movie.Can you see it when you put it in Fab and select burn?

[kensue49]

Here is the lastest log.
DVDFab 9.1.2.5 (2014/02/02 15:04:09)

Profile Manager :: Begin Load Profile
0m 00.90s: App info: 2014-1-22
0m 00.90s: App info: 9.1.2.5 9125 Official
0m 00.90s: App info: client type 2.
0m 00.93s: Fabplay load: preload successful.
0m 01.07s: Fabplay load: Load successful.
0m 01.15s: Init process: Transfer settings successful.
0m 01.17s: info: fabcheck logpath= C:/Documents and Settings/Kenneth/My Documents/DVDFab9/Log/
0m 01.85s: fab_check_gpu is running ...
0m 29.25s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 20:8260762964 )( 50:8260762964 )( 80:8260762964 )( 21:8260762964 )( 22:8260762964 )( 60:8260762964 )( 70:8260762964 )( 61:8260762964 )( 62:8260762964 )( 1:0 )( OV:9125 )( BV:9123 )( S:05bdcc26de69e5170dcf4bcff9af8fed )
0m 29.42s: Reg check: Option check status-Local
0m 29.42s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:1 )-( File to DVD:1:1 )-( File to Blu-ray:1:1 )-( File Mover:1:1 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:1 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 29.42s: App info: language type ENU.
0m 29.46s: Reg check: Start get sys number.
0m 29.60s: Reg check: Serial number is: 00-40-ca-af-d7-7b
0m 29.62s: Reg check: Connect type is: 0
0m 11.42s: Profile Manager :: End Load Profile
0m 11.85s: fab_check_gpu run out of time , terminating
0m 11.85s: fab_check_gpu run successful
0m 11.85s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 1
0m 11.85s: GPU check: GPUAccelerate-0
0m 11.95s: GPU check: GPUAccelerate setting-0, 0
0m 11.95s: GPU check: CUDA cap-0
0m 11.95s: GPU check: Support coreavc decode-0
0m 11.95s: GPU check: Lighting shrink status-0, 0
0m 11.95s: GPU check: Graphics info: NVIDIA GeForce 6100 : :
0m 11.96s: Init process: Load config successful.
0m 11.96s: Init process: Windows os type is 9.
0m 12.17s: Init process: command line in is
0m 32.01s: Init process: Init GPU settings successful.
0m 32.29s: Profile Manager :: End Load Profile
0m 12.67s: Init process: there is another app running and exit.
0m 34.35s: Reg check: Times of connecting error is: 0
0m 34.35s: Reg check: Parse string: ( S:cb683c16152470acb38f048741334228
0m 34.43s: Init preview: Begin init preview play engine.
0m 34.43s: Init preview: Init DirectShow engine successful.
0m 34.46s: Reg check: Option check status-NewWork
0m 45.54s: Burn engine: start init.
0m 49.90s: Burn engine: engine type-0.
0m 49.92s: Burn engine: writer count 1.
0m 49.92s: Burn engine: 0- H:\ [_NEC DVD_RW ND-2500A 1.0B (Ide)].
0m 49.93s: Burn engine: end init.
0m 54.59s: Init process: Init setting page successful.
1m 19.84s: UI manager: switch to Copy mode.
1m 27.21s: Init process: init main ui successful.
1m 30.35s: Init process: show main ui successful.
1m 30.39s: DriveX msg: Init driveX H with I/O mode: 0
1m 31.03s: opening drive H
1m 31.03s: opened i/o

******************** Log session stop 01-Feb 13:31:25.558 PID 8960********************
2014-02-01 09:49:04 Info Current Drive selected : 1:1:0 - _NEC DVD_RW ND-2500A 1.0B [H] (Ide)
2014-02-01 09:49:04 Info Using Advanced SPTI interface
2014-02-01 09:49:04 Info System default language : English (United States)
2014-02-01 09:49:04 Info User default language : English (United States)
2014-02-01 09:49:04 Info DLL Version : 4.0.21.489
2014-02-01 09:49:04 Info DLL : C:\Program Files\DVDFab 9105\vso_hwe.dll
2014-02-01 09:49:04 Info Version : 9, 1, 2, 5
2014-02-01 09:49:04 Info ExeName : C:\Program Files\DVDFab 9105\DVDFab.exe
2014-02-01 09:49:04 Info OS : Microsoft Windows XP MCE 2005 (Build 2600: Service Pack 3)

[cisco1959]

No folder is not empty, fab will not open file to burn:
here is vso burn log:

I am having to use DVDFab8.2.3.0 to burn to disc.

2014-02-03 18:24:02 ---- ******************** Log session stop 03-Feb 18:24:02.345 PID 5272********************
2014-02-03 18:21:52 Info Current Drive selected : 0:1:0 - OPTORITE CD-RW CW5201 220E [D] (Ide)
2014-02-03 18:21:52 Info Using Advanced SPTI interface
2014-02-03 18:21:52 Info System default language : English (United States)
2014-02-03 18:21:52 Info User default language : English (United States)
2014-02-03 18:21:52 Info DLL Version : 4.0.21.489
2014-02-03 18:21:52 Info DLL : C:\Program Files\DVDFab 9\vso_hwe.dll
2014-02-03 18:21:52 Info Version : 9, 1, 2, 5
2014-02-03 18:21:52 Info ExeName : C:\Program Files\DVDFab 9\DVDFab.exe
2014-02-03 18:21:52 Info OS : Microsoft Windows XP Home Edition (Build 2600: Service Pack 3)
2014-02-03 18:21:52 ---- ******************** Log session start 03-Feb 18:21:52.814 PID 5272********************

[glenns]

kensue49:Your drive is using 8 year old firmware and there's no updates for it.
Try a older version of Fab that worked for you or try version 8 till the Chinese staff returns from their new years.Are you using XP also?

cisco1959:This may be a XP problem you can keep using version 8 till the staff gets back also there's always Img burn a free burner program that can do the burning for you.

[kensue49]

Yes I am using XP.
I tried 8 but it said my license had expired.

[GregiBoy]

With V8, you need to download the key from the "Members Area".

It does not rely on the internet for registration.

[cisco1959]

Had XP since first came out, been using Fab9 since the beginning, never had a problem until latest update. So it's a problem with the latest update? Latest update does everything except burn to disc.

[glenns]

It's most likely only happening to xp user's as if it happened to the 34 thousand members here their be a lot more people yelling.

Your going to have to wait for the Chinese staff to return from their news years break in the mean time go back to using the older version of Fab you can always use the newest version to get the movie on the drive then burn with the older Fab version that worked for you or use imgburn to burn the disk it's a great free burner you can get on the internet.

Here's a link for older versions of Fab.

[kensue49]

Thanks I will try an older verison then post what happens.

[kensue49]

I tried DVDFab 8 and it worked well to open the folders and make a dvd copy. The 9.1.2.5 will open a dvd and backup to my hard drive folder but it cant see the files in the folder to burn a dvd copy.
It works and just a little more time is envolved.
Thanks for the help.