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    dvdfab crashes

    Hi All,

    I just upgraded to 9.1.2.5 win. The program starts and then hangs I have to close it. uninstalled it did a file clean to get rid of all file and registry entries.

    reinstalled it it worked a couple of times then it crashes again reinstalled twice same thing here is my log. any help would be great thx. never had a problem with earlier versions.


    DVDFab 9.1.2.5 (2014/02/04 17:03:11)

    0m 00.09s: App info: 2014-1-22
    0m 00.09s: App info: 9.1.2.5 9125 Official
    0m 00.09s: App info: client type 2.
    0m 00.10s: Fabplay load: preload successful.
    0m 00.15s: Fabplay load: Load successful.
    0m 00.15s: Init process: Transfer settings successful.
    0m 00.15s: info: fabcheck logpath= C:/Users/BF4/Documents/DVDFab9/Log/
    0m 00.16s: fab_check_gpu is running ...
    0m 00.28s: fab_check_gpu run successful
    0m 00.28s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 8
    0m 00.28s: GPU check: GPUAccelerate-12351
    0m 00.28s: GPU check: GPUAccelerate setting-8248, 8248
    0m 00.28s: GPU check: CUDA cap-1
    0m 00.28s: GPU check: Support coreavc decode-0
    0m 00.28s: GPU check: Lighting shrink status-1, 1
    0m 00.28s: GPU check: Graphics info: NVIDIA GeForce GTX 570 : 6.0 : 2.0
    0m 00.28s: Init process: Load config successful.
    0m 00.28s: Init process: Windows os type is 13.
    0m 00.28s: Init process: command line in is
    0m 00.35s: Reg check: Parse string: ( 2:8263532095 )( 20:8260762964 )( 21:8260762964 )( 22:8260762964 )( 11:8260762964 )( 91:8260762964 )( 92:8260762964 )( 200:8260762964 )( 1:0 )( OV:9125 )( BV:9123 )( S:1e09d9062a801f788b861318f137a406 )
    0m 00.35s: Reg check: Option check status-Local
    0m 00.35s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
    0m 00.35s: App info: language type ENU.
    0m 00.35s: Reg check: Start get sys number.
    0m 00.35s: Reg check: Serial number is: 74-d0-2b-2b-33-a6:74-d0-2b-2b-3b-ff
    0m 00.35s: Reg check: Connect type is: 0
    0m 00.36s: Init process: Init GPU settings successful.
    0m 00.46s: Init preview: Begin init preview play engine.


    DVDFab 9.1.2.5 (2014/02/04 17:04:31)

    0m 00.07s: App info: 2014-1-22
    0m 00.07s: App info: 9.1.2.5 9125 Official
    0m 00.07s: App info: client type 2.
    0m 00.08s: Fabplay load: preload successful.
    0m 00.12s: Fabplay load: Load successful.
    0m 00.12s: Init process: Transfer settings successful.
    0m 00.13s: info: fabcheck logpath= C:/Users/BF4/Documents/DVDFab9/Log/
    0m 00.13s: fab_check_gpu is running ...
    0m 00.21s: fab_check_gpu run successful
    0m 00.21s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 8
    0m 00.21s: GPU check: GPUAccelerate-12351
    0m 00.21s: GPU check: GPUAccelerate setting-8248, 8248
    0m 00.21s: GPU check: CUDA cap-1
    0m 00.21s: GPU check: Support coreavc decode-0
    0m 00.21s: GPU check: Lighting shrink status-1, 1
    0m 00.21s: GPU check: Graphics info: NVIDIA GeForce GTX 570 : 6.0 : 2.0
    0m 00.21s: Init process: Load config successful.
    0m 00.21s: Init process: Windows os type is 13.
    0m 00.21s: Init process: command line in is
    0m 00.25s: Reg check: Parse string: ( 2:8263532095 )( 20:8260762964 )( 21:8260762964 )( 22:8260762964 )( 11:8260762964 )( 91:8260762964 )( 92:8260762964 )( 200:8260762964 )( 1:0 )( OV:9125 )( BV:9123 )( S:1e09d9062a801f788b861318f137a406 )
    0m 00.26s: Reg check: Option check status-Local
    0m 00.26s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
    0m 00.26s: App info: language type ENU.
    0m 00.26s: Reg check: Start get sys number.
    0m 00.26s: Init process: Init GPU settings successful.
    0m 00.26s: Reg check: Serial number is: 74-d0-2b-2b-33-a6:74-d0-2b-2b-3b-ff
    0m 00.26s: Reg check: Connect type is: 0
    0m 00.34s: Init preview: Begin init preview play engine.

    #2
    Hi, Bzb
    Please try DVDFab v9127 beta to see the result:



    If still has this issue run QT log shortcut which under inatall path of fab.
    and send internal log here.
    Thanks!
    User Manual for DVDFab v10 (pdf)

    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab10\Log
    For Mac: Finder> Documents> DVDFab10> Log

    DVDFab Player 5:
    For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

    Comment


      #3
      Sorry for the wrong link.
      9127 link: http://www.dvdfab.com/mlink/download.php?g=DVDFAB9_BETA
      QT log path see the picture.


      Run it and the log will save to internal_log. Send internal log here.
      Thanks.
      Attached Files
      User Manual for DVDFab v10 (pdf)

      DVDFab log default location:
      For Windows: C:\Users\User Name\Documents\DVDFab10\Log
      For Mac: Finder> Documents> DVDFab10> Log

      DVDFab Player 5:
      For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

      Comment

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