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error 300 from 9.1.3.5

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    error 300 from 9.1.3.5

    please help...i am getting Task_1 failed! Error=300 in the blufab_process log


    from the blufab_internal log

    BluFab 9.1.3.5 (2014/03/18 19:02:14)

    0m 00.06s: Init Public log : enabled.
    0m 00.06s: Init Private log : finish.
    0m 00.06s: App info: 2014-3-17
    0m 00.06s: App info: 9.1.3.5 9135 Official
    0m 00.06s: Init CrashReportSettings : disabled.
    0m 00.06s: Init DVDInfo_Log : enabled.
    0m 00.06s: Init Qt_Log : disabled.
    0m 00.36s: Profile Manager :: Begin Load Profile
    0m 00.36s: Qt Translator file load success
    0m 00.36s: App info: client type 2.
    0m 00.37s: Init process: Transfer settings successful.
    0m 00.37s: warning: FabPlay: invalid gpu detect handle
    0m 00.37s: GPU check: GPUAccelerate-0
    0m 00.37s: GPU check: GPUAccelerate setting-0, 0
    0m 00.37s: GPU check: CUDA cap-0
    0m 00.37s: GPU check: Support coreavc decode-0
    0m 00.37s: GPU check: Lighting shrink status-0, 0
    0m 00.38s: Init process: Load config successful.
    0m 00.38s: Init process: Windows os type is 14.
    0m 00.38s: Init process: command line in is /install /language "English"
    0m 00.71s: Init process: install process.
    0m 05.57s: Profile Manager :: End Load Profile
    0m 00.04s:

    BluFab 9.1.3.5 (2014/03/18 19:03:25)

    0m 00.04s: Init Public log : enabled.
    0m 00.04s: Init Private log : finish.
    0m 00.04s: App info: 2014-3-17
    0m 00.04s: App info: 9.1.3.5 9135 Official
    0m 00.04s: Init CrashReportSettings : disabled.
    0m 00.04s: Init DVDInfo_Log : enabled.
    0m 00.04s: Init Qt_Log : disabled.
    0m 00.35s: Qt Translator file load success
    0m 00.35s: Profile Manager :: Begin Load Profile
    0m 00.35s: App info: client type 2.
    0m 00.39s: Fabplay load: preload successful.
    0m 00.48s: Fabplay load: Load successful.
    0m 00.48s: Init process: Transfer settings successful.
    0m 00.48s: info: fabcheck logpath= C:/Users/Ed/Documents/BluFab9/Log/
    0m 00.49s: fab_check_gpu is running ...
    0m 00.70s: fab_check_gpu run successful
    0m 00.70s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 4
    0m 00.70s: GPU check: GPUAccelerate-7
    0m 00.70s: GPU check: GPUAccelerate setting-0, 0
    0m 00.70s: GPU check: CUDA cap-0
    0m 00.71s: GPU check: Support coreavc decode-0
    0m 00.71s: GPU check: Lighting shrink status-0, 0
    0m 00.71s: GPU check: Graphics info 1: AMD Radeon HD 8400 : :
    0m 00.73s: Init process: Load config successful.
    0m 00.73s: Init process: Windows os type is 14.
    0m 00.73s: Init process: command line in is
    0m 00.89s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 1:0 )( OV:9135 )( BV:9130 )( S:9742c51303b0825f1077b117af1f7487 )
    0m 00.89s: Reg check: Option check status-Local
    0m 00.89s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
    0m 00.89s: App info: language type ENU.
    0m 00.90s: Reg check: Start get sys number.
    0m 00.90s: Init process: Init GPU settings successful.
    0m 00.90s: Reg check: Serial number is: 12-f0-2f-64-4a-46:40-f0-2f-64-4a-46:c4-54-44-11-e0-16
    0m 00.90s: Reg check: Connect type is: 0
    0m 01.37s: Init preview: Begin init preview play engine.
    0m 01.55s: Init preview: Init internal engine successful.
    0m 01.59s: Reg check: Times of connecting error is: 0
    0m 01.59s: Reg check: Parse string: ( S:b0564025501d0b00c2cb0bedf1abd41b
    0m 01.60s: Reg check: Option check status-NewWork
    0m 02.92s: Burn engine: start init.
    0m 03.15s: Burn engine: engine type-2.
    0m 03.15s: Burn engine: writer count 3.
    0m 03.15s: Burn engine: 0- E:\ [hp DVD-RAM UJ8E1 4H01 (Scsi)].
    0m 03.15s: Burn engine: 1- G:\ [HP DVD Writer 1270e HH22 (Usb)].
    0m 03.15s: Burn engine: 2- H:\ [HP DVD Writer 1270e HH22 (Usb)].
    0m 03.15s: Burn engine: end init.
    0m 06.04s: Profile Manager :: End Load Profile
    0m 06.09s: Init process: Init setting page successful.
    0m 06.10s: QtLog Mode = false
    0m 06.10s: Show UI Step 2
    0m 06.85s: Show UI Step 3
    0m 06.85s: Start show MainUI.
    0m 06.86s: UI manager: switch to Copy mode.
    0m 08.56s: Init process: init main ui successful.
    0m 08.65s: Init process: show main ui successful.
    0m 08.65s: DriveX msg: Init driveX E with I/O mode: 0
    0m 08.66s: DriveX msg: Init driveX G with I/O mode: 0
    0m 08.66s: DriveX msg: Init driveX H with I/O mode: 0
    0m 08.69s: opening drive G
    0m 08.69s: opened i/o
    0m 08.70s: got media type 4
    0m 08.80s: got max lba 2168850
    0m 08.80s: got disc type 10
    0m 08.84s: type DVD-VIDEO
    0m 08.85s: volume label ODD_THOMAS
    0m 08.85s: DriveX msg: add media in driveX G.
    0m 08.85s: DriveX msg: send open media msg to thread for driveX G.
    0m 08.87s: opening drive H
    0m 08.89s: opened i/o
    0m 08.89s: got media type 12
    0m 08.90s: got max lba 0
    0m 08.90s: DriveX msg: media open(false) failed in driveX H.
    0m 11.24s: opening drive E
    0m 11.25s: opened i/o
    0m 11.26s: Source manager: add source id 0.
    0m 11.28s: Source open statusVD Yes, 2231-10-11
    0m 11.28s: Source open status:BD Yes, 2158-1-1
    0m 11.28s: internal path G:/VIDEO_TS/
    0m 11.29s: got copyright 1 fe
    0m 11.73s: got udf/iso
    0m 12.47s: got discinfo
    0m 12.48s: pathplayer enabled
    0m 13.99s: button: vts_1 menu_1 pgc_1 cell_2 sector_3970 count_3
    0m 16.53s: button: vts_1 menu_1 pgc_1 cell_3 sector_24967 count_3
    0m 16.64s: button: vts_1 menu_1 pgc_2 cell_1 sector_48770 count_7
    0m 17.04s: button: vts_1 menu_1 pgc_5 cell_1 sector_48881 count_3
    0m 17.23s: button: vts_1 menu_1 pgc_3 cell_1 sector_48806 count_7
    0m 17.26s: button: vts_1 menu_1 pgc_4 cell_1 sector_48842 count_7
    0m 18.68s: got dvdinfo
    0m 18.68s: opened dvd
    0m 18.72s: Source manager: open successful.
    0m 18.74s: Work manager: create DVD custom work 0 with source 0 and uiinfo 0.
    0m 47.20s: UILog:OnMsgToolbar_Start
    0m 47.21s: UILog:Msg Start : ready start
    0m 47.21s: UILog:Msg Start : start test run work
    0m 47.21s: UILog:right button to null, work falg = -1
    0m 47.23s: UILog:Msg Start : run work
    0m 47.23s: UILog:Run current Work.
    0m 47.23s: UILog:Begin work copy or converter.
    0m 47.24s: UILog:start running at thread.
    0m 47.25s: UILog:return flag at start running at thread ok.
    0m 51.49s: Burn data size is: 1
    0m 51.49s: Burn disc space is: 4482
    0m 51.91s: UILog:MsgWork:WorkStatus_Start
    0m 55.04s: DriveX msg: remove media in driveX G.
    0m 56.20s: UILog:MsgWork:current work finish : 2
    0m 56.20s: UILog:Run Work to end.
    6m 28.37s: opening drive G
    6m 28.37s: opened i/o
    6m 28.38s: got media type 4
    6m 28.56s: got max lba 2168850
    6m 28.57s: got disc type 10
    6m 28.61s: type DVD-VIDEO
    6m 28.61s: volume label ODD_THOMAS
    6m 28.61s: DriveX msg: add media in driveX G.
    6m 28.61s: DriveX msg: send open media msg to thread for driveX G.
    6m 28.62s: Source manager: add source id 1.
    6m 28.65s: Source open statusVD Yes, 2231-10-11
    6m 28.65s: Source open status:BD Yes, 2158-1-1
    6m 28.65s: internal path G:/VIDEO_TS/
    6m 28.67s: got copyright 1 fe
    6m 29.29s: got udf/iso
    6m 30.03s: got discinfo
    6m 30.04s: pathplayer enabled
    6m 31.59s: button: vts_1 menu_1 pgc_1 cell_2 sector_3970 count_3
    6m 34.09s: button: vts_1 menu_1 pgc_1 cell_3 sector_24967 count_3
    6m 34.16s: button: vts_1 menu_1 pgc_2 cell_1 sector_48770 count_7
    6m 34.51s: button: vts_1 menu_1 pgc_5 cell_1 sector_48881 count_3
    6m 34.60s: button: vts_1 menu_1 pgc_3 cell_1 sector_48806 count_7
    6m 34.65s: button: vts_1 menu_1 pgc_4 cell_1 sector_48842 count_7
    6m 35.70s: got dvdinfo
    6m 35.71s: opened dvd
    6m 35.75s: Source manager: open successful.
    6m 35.78s: Work manager: create DVD custom work 1 with source 1 and uiinfo 1.

    #2
    Did you install V9135 with overwrite installation?
    Please uninstall first and then re-install again.

    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

    Comment


      #3
      how is this an overwrite? control panel programs shows blufab 9135 as a new program.

      Comment


        #4
        Did you install 9.1.3.5 over the top of the previous version? If so give Wilson's instructions a try.
        How to post the internal log


        Things should be made as simple as possible, but no simpler.
        Albert Einstein

        Comment


          #5
          uninstalled and re-installed..same error 300....do you mean uninstall ver 9133 ? why does control panel show 9135 as a new program?
          Last edited by big bear; 03-19-2014, 04:59 PM.

          Comment


            #6
            BluFab is a New program in that it is a Completely New installation.


            Old Install - C:\Program Files (x86)\DVDFab 9
            Old AppData Path - C:\Users\<Your Profile>\AppData\Roaming\DVDFab9

            New Install - C:\Program Files (x86)\BluFab 9
            New AppData Path - C:\Users\<Your Profile>\AppData\Roaming\BluFab9

            Not to mention I haven't even begun to look to see what changes there are in the registry between the old and the new programs. Hopefully it's nothing more than name change and install locations.

            Just make sure that you go over all the settings in BluFab first as they are all reverted to Default and what ever project or codec you decide to do, make sure you go over the Advanced settings for that item.

            I had to go over all my settings and the two disks I did today came out just fine thankfully

            Comment


              #7
              Disk Copy Customize does not work in this new version. The disk will load up and as soon as you click Start the disk drawer opens and you get an error Task_1 failed! Error=300. This happens with any DVD you put in. The previous version works fine. This is only happening in Customize. Main Movie and Full Disk work fine.

              Comment


                #8
                the only thing different between 9135 and 9133 was "add to system tray when minimalize".....did that and not sure about anything else but was able to do backup of FROZE without error...

                Comment


                  #9
                  There is a parameter does not set correctly after update to BluFab from DVDFab.

                  Please follow the steps if you have installed DVDFab and BluFab together.
                  Delete the config file from "C:\Users\<Your Profile>\AppData\Roaming\BluFab9".
                  Or Reset the CGP parameter in Common Setting -> DVD -> DVD Copy -> Split/Customize.

                  If you does not install BluFab yet, please delete the old config file "C:\Users\<Your Profile>\AppData\Roaming\DVDFab9" first and then install BluFab.

                  Hope this help you!
                  We will fix the issue ASAP!


                  Wilson
                  Please post your logs the default location is:
                  For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                  For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                  Please use attachment button and attach your most recent, Internal log and post right here.
                  If it's the burning issue, please also attach burn log.

                  Thanks!

                  Comment

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