I have downloaded DVDFAB 9.2.0.9 (several times) and cannot get the program to open. When I try to open it, it goes to a black box and the message is it is "not responding". On a RARE occasion, it will open, but most of the time it will not. I uninstalled the program using Control Panel before I downloaded and installed the new one hoping that was the answer, but I have nothing but a black box. Please help!! Thank you.
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uninstall dvdfab and run a good registry cleaner and try again.
and re download a fresh copy of the dvdfab installer.
also please post the dvdfab internal log files.Last edited by october262; 08-19-2015, 03:03 PM. -
Still need help please
I uninstalled DVDFAB, downloaded and used ASC Registry Cleaner, rebooted and this a.m. downloaded from Recent Releases the new version 9.2.0.9 and unfortunately it still will not open. It downloads, I can read "what's new" and the "title" screen comes up, but then it's nothing but a non-responding black box.
I also have DVDFAB 8.2.2.9QT installed and I am able to open that program so I am wondering if there is a link so I can download DVDFAB 9.1.?
I cannot post logs because I can't get to them. Any help will be greatly appreciated along with the link to an earlier version.Comment
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check your virus / spyware programs and see if any of those programs are
blocking dvdfab from opening. try right clicking the desktop icon and select
run as administrator.Comment
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No luck on the virus/security program. I will download the program later this p.m. and try to run as administrator.
Does this mean that older versions are not available for download?
I really appreciate your help. THANKS!!Comment
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you can find older versions but if you run into problems in the
future the staff will tell you to update to the latest version.Comment
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No problem. I just want to try it to see if it solves my problem. Where do I look for older versions?Comment
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Well just as you suspected - installing an old version didn't work either. (Don't say it - I TOLD YOU SO!! - lol).
I am on the list for the Windows 10 update, soooooo, maybe that will be the trick. I'll definitely let you know and if you can think of anything else, I'm in!
THANKS.Comment
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I was wrong - Version 9.1.3.1 opened! YEAHComment
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