subtitles lost

[qman7112]

Hi
I just copied a movie that is in English and German but when I burned them the subtitles didn't copy, they are on the computer but not the disc
dvdfb 9214 (main Movie), w8/10 upgrade, imgburn 2580

I 14:05:47 ImgBurn Version 2.5.8.0 started!
I 14:05:47 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)
I 14:05:47 Total Physical Memory: 8,277,524 KiB - Available: 5,321,360 KiB
I 14:05:47 Initialising SPTI...
I 14:05:47 Searching for SCSI / ATAPI devices...
I 14:05:47 -> Drive 1 - Info: HL-DT-ST DVDRAM GH24NSB0 LN00-28 (J (USB 2.0)
I 14:05:48 -> Drive 2 - Info: TSSTcorp CDDVDW (D (SATA)
I 14:05:48 Found 2 DVD±RW/RAMs!
I 14:05:48 Operation Started!
I 14:05:48 Building Image Tree...
I 14:05:49 Checking Directory Depth...
I 14:05:49 Calculating Totals...
I 14:05:49 Preparing Image...
I 14:05:49 Checking Path Length...
I 14:05:49 Contents: 9 Files, 2 Folders
I 14:05:49 Content Type: DVD Video
I 14:05:49 Data Type: MODE1/2048
I 14:05:49 File System(s): ISO9660, UDF (1.02)
I 14:05:49 Volume Label: WOMAN_IN_GOLD
I 14:05:49 IFO/BUP 32K Padding: Enabled
I 14:05:49 Region Code: 1, 2, 3, 4, 5, 6, 7, 8
I 14:05:49 TV System: NTSC
I 14:05:49 Size: 4,679,000,064 bytes
I 14:05:49 Sectors: 2,284,668
I 14:05:49 Image Size: 4,679,630,848 bytes
I 14:05:49 Image Sectors: 2,284,976
I 14:05:49 Operation Successfully Completed! - Duration: 00:00:00
I 14:05:49 Operation Started!
I 14:05:49 Source File: -==/\/[BUILD IMAGE]\/\==-
I 14:05:49 Source File Sectors: 2,284,976 (MODE1/2048)
I 14:05:49 Source File Size: 4,679,630,848 bytes
I 14:05:49 Source File Volume Identifier: WOMAN_IN_GOLD
I 14:05:49 Source File Volume Set Identifier: 473970B80022DDA3
I 14:05:49 Source File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER!
I 14:05:49 Source File Implementation Identifier: ImgBurn
I 14:05:49 Source File File System(s): ISO9660, UDF (1.02)
I 14:05:49 Destination Device: [0:0:0] HL-DT-ST DVDRAM GH24NSB0 LN00 (J (USB)
I 14:05:49 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3)
I 14:05:49 Destination Media Supported Write Speeds: 8x, 16x
I 14:05:49 Destination Media Sectors: 2,298,496
I 14:05:49 Write Mode: DVD
I 14:05:49 Write Type: DAO
I 14:05:49 Write Speed: MAX
I 14:05:49 Link Size: Auto
I 14:05:49 Lock Volume: Yes
I 14:05:49 Test Mode: No
I 14:05:49 OPC: No
I 14:05:49 BURN-Proof: Enabled
I 14:05:49 Write Speed Successfully Set! - Effective: 22,160 KB/s (16x)
I 14:05:50 Filling Buffer... (80 MiB)
I 14:05:56 Writing LeadIn...
I 14:06:21 Writing Session 1 of 1... (1 Track, LBA: 0 - 2284975)
I 14:06:21 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2284975)
I 14:13:23 Synchronising Cache...
I 14:13:40 Exporting Graph Data...
I 14:13:40 Graph Data File: C:\Users\John\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_DVDRAM_GH24NSB0_LN00_FRIDAY-SEPTEMBER-25-2015_2-05_PM_CMC_MAG._AM3_MAX.ibg
I 14:13:40 Export Successfully Completed!
I 14:13:40 Operation Successfully Completed! - Duration: 00:07:44
I 14:13:40 Average Write Rate: 10,854 KiB/s (8.0x) - Maximum Write Rate: 14,321 KiB/s (10.6x)
I 14:13:40 Close Request Acknowledged
I 14:13:40 Closing Down...
I 14:13:41 Shutting down SPTI...
I 14:13:41 ImgBurn closed!
How do I get the subtitles to copy with the movie

[90312]

When you have selected the title, click the subtitle dropdown dialog and click in the subtitle you want.

[qman7112]

Hi
I checked and it is EN EN under subtitles
This is a hard one for me because it is on the computer with subtitles, but it
won't copy to disc
Qman7112

[90312]

You may just need to turn them on in the player, they may not be on by default.

[90312]

If you want the subs to play by default click in this area and get the black arrowhead pointing to the subtitle you want to play.

[qman7112]

both are checked should I turn off one neither one says normal just English

[90312]

You can or just leave them both checked and select the sub you want with the player or set top remote.

[qman7112]

I am lost " select the sub you want with the player or set top remote" I am not sure what you mean or how to do that

[90312]

If you're playing the disc in a set top player there should be a menu to access if not a "subs" button on the remote control to select the subtitle.

[qman7112]

thanks that worked except that it is all subtitled English included
do you know of a way to avoid this problem in the future?

[90312]

What exactly is the problem? Is there some other language you want or what?

[qman7112]

I think I have resolved the issue at least I so
I was burning to an external drive when I burned to the drive in the computer it worked
strange but at least it worked
Thanks again

[90312]

Great!