dvd fab platinum

[jack.c42]

i have dvd fab platinum.i have been using it for 8 months with no problem.now i get message that dvd to dvd is expired.i have uninstalled it and reinstalled it with no change.any suggestions

[Guest]

What version number are you using.

8 months means you are many versions out of date.
Update and then post details of what you are doing and what is happening if it still does not work.

It could also mean that your subscription has expired and has to be renewed.
Hard to tell without more information.

[jack.c42]

i have updated to version 6.2.1.8 .the message says that my subs. has expired,but it suppose to be a never expire subs.

[maineman]

Hi jack.c42 and welcome,

Just a guess here, not much to go on.
You need a new key to run Fab 6.

Retrieve it here:

http://www.dvdfab.com/retrieveregkey.htm

Be certain to download the DVDFab 6.x (all in one e-mail)
and use your original email, ie., when you made your purchase.

[90312]

That has happened to a couple guys and I've had them copy their key to the desktop then double click it, it should look very much like the DVDFab icon, same monkey on a blue background. I assume it worked for them because they never came back.

[jack.c42]

thanks for the go to links.they did the trick.i'm up and running again.thanks again

[maineman]

Glad to hear it.