Please do the following steps to find out the needed information and send them to us:
1. Please be sure PathPlayer is enabled, and open the disc in DVDFab again;
2. After opened, right click on the main movie title, select "Export Source Info" in Menu which will automatically generate a VIDEO_TS folder, Info.txt and a DISC.BIN file to the chosen location which is the DVDFab9\Log folder;
3. Go to C:\Users\USERNAME\Documents\DVDFab9\Log (default path), zip the whole DVDFab9 Log folder and attach it here.
Please post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.
Tried 9315 after reading other post about Now You See Me 2. Still have trouble. Get read errors on DVD but scan finds no errors. Paskey will not copy and DVDFab seems not to read all files amd just writes a partial list in Main Movie mode. Tried Full Disk nand with two errors that worked when "Try Again" clicked. Says I got a copy but not sure if it will work. I have attached log files.
Tried 9315 after reading other post about Now You See Me 2. Still have trouble. Get read errors on DVD but scan finds no errors. Paskey will not copy and DVDFab seems not to read all files amd just writes a partial list in Main Movie mode. Tried Full Disk nand with two errors that worked when "Try Again" clicked. Says I got a copy but not sure if it will work. I have attached log files.
did you try cleaning the disc ?? look at the disc at an angle under a bright light
and see if there any manufacturing defects, blemishes, cracks, scratches, ect.
if disc still fails after being cleaned you may have a bad disc.
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