Does not start up/run at all!!

[06MonteSS]

Try it in Safe mode please.

I said I did.. and still doesn't work

[3dman]

Safe mode with networking so you can download fab from front page w/o anything blocking internet access or security protocols.Then run as administrator.Like I said before it worked for another user same security program as you same problem.Are you using internet explorer and did you filter the active x modules by any chance?

[Wilson.Wang]

Please post the log file, thanks

[06MonteSS]

no I don't use internet explorer, I use chrome...

Wilson - there is no log to post.. the program doesn't generate any log at all.. it does not startup/run at all so never gets to a running point to where it could generate a log.. so, there are no logs I can give you, it doesn't create any.

the only error log info I have is what I had posted before - the Windows Errorlog Report:

here's the full Windows Error report:

Version=1
EventType=BEX
EventTime=131235268972481025
ReportType=2
Consent=1
ReportIdentifier=62c42ce2-a9bb-11e6-97a9-d1278a5edafd
IntegratorReportIdentifier=62c42ce1-a9bb-11e6-97a9-d1278a5edafd
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=DVDFab.exe
Sig[1].Name=Application Version
Sig[1].Value=9.3.2.1
Sig[2].Name=Application Timestamp
Sig[2].Value=581ff401
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.23569
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=57f7bb79
Sig[6].Name=Exception Offset
Sig[6].Value=0002004d
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=fb2e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=fb2e24ec4d23b6594dcf1a614ff2fe65
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=16d4
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=16d468d3ce5bc671bfccc230c6b9a6cf
UI[2]=C:\Program Files (x86)\DVDFab 9\DVDFab.exe
UI[3]=DVDFab 9 is the all-in-one software to copy, rip, convert and create Blu-ray, DVD and video files. has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\DVDFab 9\DVDFab.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\KERNEL32.dll
LoadedModule[3]=C:\Windows\SysWOW64\hmpalert.dll
LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL
LoadedModule[6]=C:\Program Files (x86)\DVDFab 9\Qt5Core.dll
LoadedModule[7]=C:\Windows\syswow64\USER32.dll
LoadedModule[8]=C:\Windows\syswow64\GDI32.dll
LoadedModule[9]=C:\Windows\syswow64\LPK.dll
LoadedModule[10]=C:\Windows\syswow64\USP10.dll
LoadedModule[11]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[12]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[13]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[14]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[15]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[16]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[17]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[18]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[19]=C:\Windows\syswow64\ole32.dll
LoadedModule[20]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[21]=C:\Windows\syswow64\NSI.dll
LoadedModule[22]=C:\Windows\system32\MPR.dll
LoadedModule[23]=C:\Program Files (x86)\DVDFab 9\MSVCP120.dll
LoadedModule[24]=C:\Program Files (x86)\DVDFab 9\MSVCR120.dll
LoadedModule[25]=C:\Program Files (x86)\DVDFab 9\Qt5Gui.dll
LoadedModule[26]=C:\Program Files (x86)\DVDFab 9\Qt5Network.dll
LoadedModule[27]=C:\Windows\system32\DNSAPI.dll
LoadedModule[28]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[29]=C:\Windows\system32\WINNSI.DLL
LoadedModule[30]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[31]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[32]=C:\Program Files (x86)\DVDFab 9\Qt5OpenGL.dll
LoadedModule[33]=C:\Program Files (x86)\DVDFab 9\Qt5Widgets.dll
LoadedModule[34]=C:\Program Files (x86)\DVDFab 9\Qt5Qml.dll
LoadedModule[35]=C:\Program Files (x86)\DVDFab 9\Qt5Quick.dll
LoadedModule[36]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[37]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_ec8 6b8d6858ec0bc\COMCTL32.dll
LoadedModule[38]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[39]=C:\Windows\system32\POWRPROF.dll
LoadedModule[40]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[41]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[42]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[43]=C:\Program Files (x86)\DVDFab 9\zlib.dll
LoadedModule[44]=C:\Program Files (x86)\DVDFab 9\avutil-54.dll
LoadedModule[45]=C:\Program Files (x86)\DVDFab 9\avcodec-56.dll
LoadedModule[46]=C:\Program Files (x86)\DVDFab 9\swresample-1.dll
LoadedModule[47]=C:\Program Files (x86)\DVDFab 9\swscale-3.dll
LoadedModule[48]=C:\Program Files (x86)\DVDFab 9\avformat-56.dll
LoadedModule[49]=C:\Program Files (x86)\DVDFab 9\postproc-53.dll
LoadedModule[50]=C:\Program Files (x86)\DVDFab 9\avfilter-5.dll
LoadedModule[51]=C:\Program Files (x86)\DVDFab 9\libAudioDec.dll
LoadedModule[52]=C:\Program Files (x86)\DVDFab 9\libfdk-aac-0.dll
LoadedModule[53]=C:\Program Files (x86)\DVDFab 9\llEncoder.dll
LoadedModule[54]=C:\Program Files (x86)\DVDFab 9\pthreadGC2.dll
LoadedModule[55]=C:\Windows\system32\WSOCK32.DLL
LoadedModule[56]=C:\Windows\system32\VERSION.dll
LoadedModule[57]=C:\Windows\system32\WINMM.dll
LoadedModule[58]=C:\Windows\system32\AVIFIL32.dll
LoadedModule[59]=C:\Windows\system32\MSACM32.dll
LoadedModule[60]=C:\Windows\system32\MSVFW32.dll
LoadedModule[61]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[62]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[63]=C:\Program Files (x86)\DVDFab 9\CrashRpt.dll
LoadedModule[64]=C:\Windows\syswow64\WININET.dll
LoadedModule[65]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[66]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[67]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[68]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[69]=C:\Windows\syswow64\iertutil.dll
LoadedModule[70]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[71]=C:\Windows\syswow64\USERENV.dll
LoadedModule[72]=C:\Windows\syswow64\profapi.dll
LoadedModule[73]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[74]=C:\Windows\system32\IMM32.DLL
LoadedModule[75]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[76]=C:\Program Files (x86)\DVDFab 9\aafParse.dll
LoadedModule[77]=C:\Program Files (x86)\DVDFab 9\MSVCP71.dll
LoadedModule[78]=C:\Program Files (x86)\DVDFab 9\MSVCR71.dll
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=DVDFab 9 is the all-in-one software to copy, rip, convert and create Blu-ray, DVD and video files.
AppPath=C:\Program Files (x86)\DVDFab 9\DVDFab.exe

[3dman]

When you downloaded version 10 it asks to restart computer did you?
Also if using version 10 for the 1st time you need to register it.

[06MonteSS]

I am not using v10 at all man.. have not even tried it.. I don't do beta's, heh..

the last stable version they put out that works correctly with no issues at all, is 9312...

every version after that has this same issue I posted about here..

and this post is about v9321.. the newest official release.. this is the version I am having the issue with.. and safe mode doesn't work, as I've previously mentioned...

last version that worked correctly with no issues at all was 9312.. all versions since then - 9316, 9318, 9319, 9321 - all have this same issue that this thread/post is about, with the same error...

so whatever change was made to a dll or supporting file or something between 9312 and 9316+, is what's causing the problem.. 9312 works perfectly.. nothing has worked since then..

and nothing has changed on my computer since 9312 either, except for latest/newest microsoft "important" security updates... I don't even do their "optional" updates.. I run a very clean, tight, secure PC...

and yes, when installing and trying to run 9321, I had disabled antivirus and ran as administrator.. and still no go..

like I say, 9312 had no issues whatsoever..

this problem first appeared with 9316 and still continues with this latest 9321.. same issue and error with all of them.

[06MonteSS]

so nothing?? no fix???

[october262]

Try right clicking on the dvdfab icon - click properties - click compatibility then slect run this program in compatibility mode for
Then try windows 7 or any of the others.