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    Monsieur Hire

    Doesn't copy - DVDFab seems to have issues with some French disks and can't copy them.

    #2
    If you want help to solve your problem then you need to post the information listed below in your next post reply



    Help Us Help You


    If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

    First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

    DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

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    The logs are simple text files that can be opened with Windows Notepad if you want to read them. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file. The log files can be attached to a post using the "Manage Attachments" button below the editing box.

    dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

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    Other Information:

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    Posts with all the requested information will be answered first.

    Comment


      #3
      Having issues with a 2nd disk now too though it worked ok on 2 others earlier

      11:57:38: Task_1 failed! Error=700


      DVDFab 6.2.1.8 (2010/02/20 11:49:34)

      0m 00.35s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
      176m 38.55s: detected dvd
      176m 38.59s: drive E
      176m 38.59s: video dvd 1
      176m 38.59s: volume label MONSIEURHIRE
      158m 42.02s: detected dvd
      158m 42.03s: drive E
      158m 42.03s: video dvd 1
      158m 42.03s: volume label MONSIEURHIRE
      0m 08.98s: detected dvd
      0m 09.00s: drive E
      0m 09.00s: video dvd 1
      0m 09.00s: volume label MONSIEURHIRE
      0m 12.41s: got copyright 0 fd
      0m 12.63s: got udf/iso
      0m 13.12s: got discinfo
      0m 16.67s: got dvdinfo


      DVDFab 6.2.1.8 (2010/02/20 11:53:01)

      0m 00.31s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
      0m 04.72s: detected dvd
      0m 04.77s: drive E
      0m 04.77s: video dvd 1
      0m 04.77s: volume label MONSIEURHIRE
      0m 07.53s: got copyright 0 fd
      0m 08.11s: got udf/iso
      0m 08.54s: got discinfo
      165m 10.12s: detected dvd
      165m 10.16s: drive E
      165m 10.16s: video dvd 1
      165m 10.16s: volume label MONSIEURHIRE
      3m 09.93s: detected dvd
      3m 09.96s: drive E
      3m 09.97s: video dvd 1
      3m 09.97s: volume label MONSIEURHIRE
      183m 06.86s: detected dvd
      183m 06.88s: drive E
      183m 06.88s: video dvd 1
      183m 06.88s: volume label MONSIEURHIRE
      3m 40.00s: got copyright 0 fd
      3m 41.52s: got udf/iso
      3m 42.02s: got discinfo
      3m 45.59s: got dvdinfo


      DVDFab 6.2.1.8 (2010/02/20 11:58:06)

      0m 00.29s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
      185m 09.82s: detected dvd
      185m 09.86s: drive E
      185m 09.86s: video dvd 1
      185m 09.86s: volume label OPTD0937
      167m 13.29s: detected dvd
      167m 13.34s: drive E
      167m 13.34s: video dvd 1
      167m 13.34s: volume label OPTD0937
      0m 08.47s: detected dvd
      0m 08.50s: drive E
      0m 08.50s: video dvd 1
      0m 08.50s: volume label OPTD0937
      0m 11.15s: got copyright 1 fd
      0m 12.40s: got udf/iso
      0m 13.32s: got discinfo
      0m 20.01s: got dvdinfo
      13m 23.32s: detected dvd
      13m 23.40s: drive E
      13m 23.40s: video dvd 1
      13m 23.40s: volume label EARLY_SUMMER
      198m 25.74s: detected dvd
      198m 25.79s: drive E
      198m 25.79s: video dvd 1
      198m 25.79s: volume label EARLY_SUMMER
      180m 29.23s: detected dvd
      180m 29.30s: drive E
      180m 29.30s: video dvd 1
      180m 29.30s: volume label EARLY_SUMMER
      19m 13.12s: got copyright 0 fd
      20m 26.79s: got udf/iso


      DVDFab 6.2.1.8 (2010/02/20 12:19:21)

      0m 03.15s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1


      DVDFab 6.2.1.8 (2010/02/20 12:20:00)

      0m 00.29s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1


      DVDFab 6.2.1.8 (2010/02/20 14:52:06)

      0m 11.95s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
      0m 21.91s: detected dvd
      0m 21.95s: drive E
      0m 21.95s: video dvd 1
      0m 21.95s: volume label EARLY_SUMMER
      4m 12.95s: got copyright 0 fd



      2010-02-20 12:20:00 ---- ******************** Log session stop 20-Feb 12:20:00.541 PID 5292********************
      2010-02-20 12:19:27 Info Current Drive selected : 0:1:0 - ATAPI DVD A DH16A3L 8H3D [E] (Ide)
      2010-02-20 12:19:27 Info Using Advanced SPTI interface
      2010-02-20 12:19:27 Info System default language : English (United Kingdom)
      2010-02-20 12:19:27 Info User default language : English (United Kingdom)
      2010-02-20 12:19:27 Info DLL Version : 4.0.5.464
      2010-02-20 12:19:27 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
      2010-02-20 12:19:27 Info Version : 6, 2, 1, 8
      2010-02-20 12:19:27 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
      2010-02-20 12:19:27 Info OS : Microsoft Windows 7 Professional (Build 7600)
      2010-02-20 12:19:27 ---- ******************** Log session start 20-Feb 12:19:27.711 PID 5292********************


      2010-02-20 12:19:18 ---- ******************** Log session stop 20-Feb 12:19:18.783 PID 5376********************
      2010-02-20 11:58:14 Info Current Drive selected : 0:1:0 - ATAPI DVD A DH16A3L 8H3D [E] (Ide)
      2010-02-20 11:58:14 Info Using Advanced SPTI interface
      2010-02-20 11:58:14 Info System default language : English (United Kingdom)
      2010-02-20 11:58:14 Info User default language : English (United Kingdom)
      2010-02-20 11:58:14 Info DLL Version : 4.0.5.464
      2010-02-20 11:58:14 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
      2010-02-20 11:58:14 Info Version : 6, 2, 1, 8
      2010-02-20 11:58:14 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
      2010-02-20 11:58:14 Info OS : Microsoft Windows 7 Professional (Build 7600)
      2010-02-20 11:58:14 ---- ******************** Log session start 20-Feb 11:58:14.469 PID 5376********************


      2010-02-20 11:58:11 ---- ******************** Log session stop 20-Feb 11:58:11.719 PID 5728********************
      2010-02-20 11:53:05 Info Current Drive selected : 0:1:0 - ATAPI DVD A DH16A3L 8H3D [E] (Ide)
      2010-02-20 11:53:05 Info Using Advanced SPTI interface
      2010-02-20 11:53:05 Info System default language : English (United Kingdom)
      2010-02-20 11:53:05 Info User default language : English (United Kingdom)
      2010-02-20 11:53:05 Info DLL Version : 4.0.5.464
      2010-02-20 11:53:05 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
      2010-02-20 11:53:05 Info Version : 6, 2, 1, 8
      2010-02-20 11:53:05 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
      2010-02-20 11:53:05 Info OS : Microsoft Windows 7 Professional (Build 7600)
      2010-02-20 11:53:05 ---- ******************** Log session start 20-Feb 11:53:05.242 PID 5728********************


      2010-02-20 11:53:00 ---- ******************** Log session stop 20-Feb 11:53:00.446 PID 1152********************
      2010-02-20 11:49:43 Info Current Drive selected : 0:1:0 - ATAPI DVD A DH16A3L 8H3D [E] (Ide)
      2010-02-20 11:49:43 Info Using Advanced SPTI interface
      2010-02-20 11:49:43 Info System default language : English (United Kingdom)
      2010-02-20 11:49:43 Info User default language : English (United Kingdom)
      2010-02-20 11:49:43 Info DLL Version : 4.0.5.464
      2010-02-20 11:49:43 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
      2010-02-20 11:49:43 Info Version : 6, 2, 1, 8
      2010-02-20 11:49:43 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
      2010-02-20 11:49:43 Info OS : Microsoft Windows 7 Professional (Build 7600)
      2010-02-20 11:49:43 ---- ******************** Log session start 20-Feb 11:49:43.062 PID 1152********************


      2010-02-20 09:47:09 ---- ******************** Log session stop 20-Feb 09:47:09.325 PID 4392********************
      2010-02-20 09:25:44 Info Current Drive selected : 0:1:0 - ATAPI DVD A DH16A3L 8H3D [E] (Ide)
      2010-02-20 09:25:44 Info Using Advanced SPTI interface
      2010-02-20 09:25:44 Info System default language : English (United Kingdom)
      2010-02-20 09:25:44 Info User default language : English (United Kingdom)
      2010-02-20 09:25:44 Info DLL Version : 4.0.5.464
      2010-02-20 09:25:44 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
      2010-02-20 09:25:44 Info Version : 6, 2, 1, 8
      2010-02-20 09:25:44 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
      2010-02-20 09:25:44 Info OS : Microsoft Windows 7 Professional (Build 7600)
      2010-02-20 09:25:44 ---- ******************** Log session start 20-Feb 09:25:44.641 PID 4392********

      Comment


        #4
        theparallaxview try updating to the latest beta .
        Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


        Setting Up ImgBurn and DVDFab to work together

        Tips for Posting DVDFab Logs in the Forum

        Comment


          #5
          I've tried the beta, still the same issue

          Comment


            #6
            Monsieur Hire is a 1990 movie and Early Summer is a 1951 movie. Could you explain more about what the problem is as you have not said anything to what type of error you get as all you said is DVDFab can not copy. Also did you make sure you have no fingerprints on these movies and/or scratches as well. Another thing since these are old movies have you tried to copy them with pathplayer disabled as older movies sometimes do not require pathplayer to be enabled

            Comment


              #7
              Early Summer is a brand new disk - after a few goes I managed to get it to copy full disk - cloning will not work. Monsieur Hire starts the cloning process and then aborts. Can't get it to copy a full disk.

              Comment


                #8
                Originally posted by theparallaxview View Post
                Early Summer is a brand new disk - after a few goes I managed to get it to copy full disk - cloning will not work. Monsieur Hire starts the cloning process and then aborts. Can't get it to copy a full disk.


                OK...next step:

                1.) D/L a utility called Nero Disc Speed (a freebie from either Softpedia or free-codecs.com).

                2.) With either of the two films in your drive, start up Fab...allow it to open the disc... with Fab still running, start up Disc Speed and do a scan on the source disc... any errors will indicate a potential bad pressing/scratches/dirty disc that you're having a problem with... cleaning will usually take care of the dirt...scratches are tough to get rid of, and a bad pressing will necessitate a trip to the store to get a replacement. Do this on both problem discs.

                3.) If no errors are detected after the scan, go to Common Settings > Info and click on Send Info, upper right hand corner of that window, and include a link to this thread, so Fengtao knows where to respond to.

                DC

                Comment

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