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    scanning problem with dead zone

    i am trying to back up dead zone season 2 disc 2 when i put disc in drive dvdfab scans disc and just scans it for ever the only way it stops is if you stop it from scanning this is on dvd to dvd not in blu ray

    #2
    Could you read what is below and post the information asked in your next post reply as need those logs that are mentioned as well as the rest of the info. Even though it just scans and does not create the logs needed would like them posted anyway

    Help Us Help You


    If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

    First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

    DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

    C:\Documents and Settings\your username\My Documents\DVDFab\Log

    The logs are simple text files that can be opened with Windows Notepad if you want to read them. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file. The log files can be attached to a post using the "Manage Attachments" button below the editing box.

    dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

    dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.

    dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

    dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

    Other Information:

    Depending on the nature of the problem, it can help to know:
    If this happens with all discs or just one
    Your operating system/CPU/memory configuration
    If you are using external hard drives or optical drives
    If you have made any recent changes to your OS or system hardware
    If you have other DVD or BD software installed, particularly if recently added.

    Posts with all the requested information will be answered first.

    Comment


      #3
      2010-02-26 02:55:35 ---- ******************** Log session stop 26-Feb 02:55:35.603 PID 2088********************
      2010-02-26 02:37:20 Info Current Drive selected : 3:1:0 - HL-DT-ST BD-RE BH08LS20 2.00 [F] (Ata)
      2010-02-26 02:37:20 Info Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
      2010-02-26 02:37:20 Info System default language : English (United States)
      2010-02-26 02:37:20 Info User default language : English (United States)
      2010-02-26 02:37:20 Info DLL Version : 4.0.7.466
      2010-02-26 02:37:20 Info DLL : C:\Program Files (x86)\DVDFab 6\vso_hwe.dll
      2010-02-26 02:37:20 Info Version : 6, 2, 2, 0
      2010-02-26 02:37:20 Info ExeName : C:\Program Files (x86)\DVDFab 6\DVDFab.exe
      2010-02-26 02:37:20 Info OS : Microsoft Windows 7 Ultimate (Build 7600)
      2010-02-26 02:37:20 ---- ******************** Log session start 26-Feb 02:37:20.169 PID 2088********************







      DVDFab 6.2.2.0 (2010/02/26 00:44:27)

      0m 03.08s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
      30m 20.46s: detected dvd
      30m 20.46s: drive G
      30m 20.46s: video dvd 0
      30m 20.46s: volume label
      30m 59.87s: detected dvd
      30m 59.92s: drive F
      30m 59.92s: video dvd 1
      30m 59.92s: volume label THE_DEAD_ZONE_SEASON_2_DISC_1
      31m 00.45s: got copyright 1 fe
      31m 01.45s: got udf/iso
      31m 04.04s: got discinfo
      31m 37.44s: got dvdinfo
      70m 24.16s: detected dvd
      70m 24.22s: drive F
      70m 24.27s: video dvd 1
      70m 24.27s: volume label THE_DEAD_ZONE_SEASON_2_DISC_2
      70m 24.71s: got copyright 1 fe
      70m 25.33s: got udf/iso
      70m 27.67s: got discinfo
      71m 16.53s: detected dvd
      71m 16.53s: drive G
      71m 16.53s: video dvd 0
      71m 16.53s: volume label
      75m 23.37s: detected dvd
      75m 23.43s: drive F
      75m 23.43s: video dvd 1
      75m 23.43s: volume label THE_DEAD_ZONE_SEASON_2_DISC_2
      75m 23.79s: got copyright 1 fe
      75m 24.45s: got udf/iso
      75m 26.82s: got discinfo






      01:58:01: Task_1 failed! Error=700






      there is all of them for you. and on my system i have windows 7 64 bit on a xfx 780i mother board with a 3.00 ghz quad core 2 with 8 gigz of ram 3 tb hard drive and 2 9800 gtx in sli mode video card with a hp 16x burrner and a lg blu-ray burrner with software for both let me know if you need anymore ok thanks

      Comment


        #4
        So all it does is scan the DVD and nothing else. Well could you try and disable pathplayer in common settings. That is the green dot with check mark top right of program screen and find pathplayer then change to disabled and restart and then give it another try. Also make sure the DVD is clean from fingerprints and also has no scratches on it

        Comment


          #5
          Originally posted by AGJ View Post
          So all it does is scan the DVD and nothing else. Well could you try and disable pathplayer in common settings. That is the green dot with check mark top right of program screen and find pathplayer then change to disabled and restart and then give it another try. Also make sure the DVD is clean from fingerprints and also has no scratches on it
          i clean every disc i put in my cd player due to the fack that it cost money when you do a bad burn but as it turns out that dvdfab dosent scan for ever as i said it realy scans for 23 minunts then it burns every thing just fine but you have to wait for the scanning to get done and last knight i didnt know that and after about 10 mins i gave up but today i sat through it and got it gone thanks

          Comment

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