Problem with disc verify?

[jollyrob]

I recently had a problem backing up a standard commercial DVD using version 6.0.7.0 so I upgraded to 6.1.0.5 beta. That version gave the same problem (a 6.8 GB original resulted in an 18 MB copy) so I gave up at the time only to discover later that the original was actually defective.

The next disc I tried to backup appeared to go well and got to the point of saying writing completed successfully when the backup disc was ejected and I got a message from DVDFab "Close the disk door for drive D:" (or words to that effect). I closed the drive only to have the same thing happen again and again (I have retries set to 3) and then the process aborted. The copy appeared to be OK but the same thing happened on two subsequent discs.

Thinking it might be a bug in the beta I backed off to 6.0.7.0 and now the same thing happened. This was all on a Dell D610 laptop with a single hard drive and a single optical drive.

Now thinking the laptop might have a problem I installed 6.0.7.0 on my desktop machine which has two optical drives and a similar thing happened but for a slight difference. When the read was complete the drive with the original opened and writing began to the second drive with the blank. When writing was complete the drive opened then closed. I got the same message about the closing the door for less than a second replaced by a 'process failed' message.

That action sent me to the DVD write options where "Verify disc after finished burning" was checked on. I checked it off and reran the process without a problem. Then I went back to the laptop, changed the same setting and successfully ran a test copy.

I'm pretty sure *I* turned the verify option on because I'm starting to copy a lot of family discs for the grandchildren and I want to be certain they are good copies before committing them to the postal service.

The technical stuff:

Both machines are running WinXP Pro Sp3 and using Verbatim DVD-R discs

Laptop: Dell D610, Intel Celeron P3 1.8GHz CPU, 1 GB memory, 60 GB/7200RPM internal HDD, internal NEC ND-6500A optical drive

Desktop: Home-made, Asus P5WD2 mobo, Pentium-D 2 GHz, 2 GB RAM, total of 1.2 TB SATA Raid 1 HDD, LG GSA-H22L and LG GSA-4163B internal optical drives.

dvdfab_burn_vso.log from laptop
2009-10-07 20:50:07 ---- ******************** Log session stop 07-Oct 20:50:07.880 PID 3824********************
2009-10-07 20:47:54 Info No disc in drive.
2009-10-07 20:47:42 Info Disc (DVD-R) not emtpy.
2009-10-07 20:47:30 Info Parsing disc ...
2009-10-07 19:56:22 Info WRITE SUCCESS: Disc written
2009-10-07 19:56:22 Info Finalization Time 00:00:30 - Total completion time 00:16:43
2009-10-07 19:55:52 Info Write finished in 00:16:13 - Finalization start here. Avg. burn rate 3.68
2009-10-07 19:40:27 Info Lead-in burning time (mS) 48518
2009-10-07 19:39:38 Info Write started 2200128 sectors to write
2009-10-07 19:39:38 Info Init success: DVD-R SAO
2009-10-07 19:39:38 Info Writing speed requested x8.0, effective x2.4
2009-10-07 19:39:38 Info Available write speed: 8x ,6x ,4x ,2x
2009-10-07 19:39:38 Info Media ID: MCC 03RG20
2009-10-07 19:39:38 Info Media type: DVD-R
2009-10-07 19:39:38 Info DMA Mode
2009-10-07 19:39:38 Info Scanned files #27, folder #2 - total size 4504707072 b. (4.2 Gb.)
2009-10-07 19:39:38 Info Inserted media type : DVD-R
2009-10-07 19:39:38 Info Write started
2009-10-07 19:39:33 Info Writable disc DVD-R inserted. Ready to write
2009-10-07 19:39:22 Info Parsing disc ...
2009-10-07 19:38:54 Info No disc in drive.
2009-10-07 19:22:58 Info Disc (DVD-R) not emtpy.
2009-10-07 19:21:17 Info Disc (DVD-R) not emtpy.
2009-10-07 19:21:04 Info Parsing disc ...
2009-10-07 18:46:38 Info WRITE SUCCESS: Disc written
2009-10-07 18:46:38 Info Finalization Time 00:00:31 - Total completion time 00:16:46
2009-10-07 18:46:07 Info Write finished in 00:16:15 - Finalization start here. Avg. burn rate 3.67
2009-10-07 18:30:40 Info Lead-in burning time (mS) 48445
2009-10-07 18:29:51 Info Write started 2200128 sectors to write
2009-10-07 18:29:51 Info Init success: DVD-R SAO
2009-10-07 18:29:51 Info Writing speed requested x8.0, effective x2.4
2009-10-07 18:29:51 Info Available write speed: 8x ,6x ,4x ,2x
2009-10-07 18:29:51 Info Media ID: MCC 03RG20
2009-10-07 18:29:51 Info Media type: DVD-R
2009-10-07 18:29:51 Info DMA Mode
2009-10-07 18:29:51 Info Scanned files #27, folder #2 - total size 4504707072 b. (4.2 Gb.)
2009-10-07 18:29:51 Info Inserted media type : DVD-R
2009-10-07 18:29:51 Info Write started
2009-10-07 18:29:48 Info Writable disc DVD-R inserted. Ready to write
2009-10-07 18:28:03 Info No disc in drive.
2009-10-07 18:12:15 Info Disc (DVD-ROM) not emtpy.
2009-10-07 18:10:55 Info Disc (DVD-ROM) not emtpy.
2009-10-07 18:10:45 Info Parsing disc ...
2009-10-07 17:37:06 Info No disc in drive.
2009-10-07 17:36:57 Info Disc (DVD-R) not emtpy.
2009-10-07 17:36:45 Info Parsing disc ...
2009-10-07 17:36:23 Info WRITE SUCCESS: Disc written
2009-10-07 17:36:23 Info Finalization Time 00:00:30 - Total completion time 00:16:45
2009-10-07 17:35:53 Info Write finished in 00:16:15 - Finalization start here. Avg. burn rate 3.67
2009-10-07 17:20:26 Info Lead-in burning time (mS) 48455
2009-10-07 17:19:38 Info Write started 2202320 sectors to write
2009-10-07 17:19:38 Info Init success: DVD-R SAO
2009-10-07 17:19:38 Info Writing speed requested x8.0, effective x2.4
2009-10-07 17:19:37 Info Available write speed: 8x ,6x ,4x ,2x
2009-10-07 17:19:37 Info Media ID: MCC 03RG20
2009-10-07 17:19:37 Info Media type: DVD-R
2009-10-07 17:19:37 Info DMA Mode
2009-10-07 17:19:37 Info Scanned files #25, folder #2 - total size 4509198336 b. (4.2 Gb.)
2009-10-07 17:19:37 Info Inserted media type : DVD-R
2009-10-07 17:19:37 Info Write started
2009-10-07 17:19:34 Info Writable disc DVD-R inserted. Ready to write
2009-10-07 17:16:13 Info No disc in drive.
2009-10-07 16:35:56 Info Disc (DVD-ROM) not emtpy.
2009-10-07 16:35:53 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
2009-10-07 16:35:53 Info Drive has IDE-ATAPI physical interface
2009-10-07 16:35:53 Info New Drive selected : 1:0:0 - _NEC DVD+-RW ND-6500A 203E [D] (Ide)
2009-10-07 16:32:49 Info Current Drive selected : 1:0:0 - _NEC DVD+-RW ND-6500A 203E [D] (Ide)
2009-10-07 16:32:49 Info Using Advanced SPTI interface
2009-10-07 16:32:49 Info System default language : English (United States)
2009-10-07 16:32:49 Info User default language : English (Canada)
2009-10-07 16:32:49 Info DLL Version : 4.0.4.462
2009-10-07 16:32:49 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
2009-10-07 16:32:49 Info Version : 6, 0, 7, 0
2009-10-07 16:32:49 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
2009-10-07 16:32:49 Info OS : Microsoft Windows XP Professional (Build 2600: Service Pack 3)
2009-10-07 16:32:49 ---- ******************** Log session start 07-Oct 16:32:49.052 PID 3824********************


dvdfab_internal.log from laptop
DVDFab 6.0.7.0

1m 36.18s: detected dvd
1m 36.31s: drive D
1m 36.31s: video dvd 1
1m 36.31s: volume label AI
1m 38.01s: got copyright 1 fe
1m 39.15s: got udf/iso
1m 41.82s: got discinfo
2m 19.64s: got dvdinfo
46m 53.18s: detected dvd
46m 53.18s: drive D
46m 53.18s: video dvd 0
46m 53.18s: volume label
64m 13.96s: detected dvd
64m 14.11s: drive D
64m 14.11s: video dvd 1
64m 14.11s: volume label AI
98m 13.18s: detected dvd
98m 13.26s: drive D
98m 13.26s: video dvd 1
98m 13.26s: volume label movie_title
98m 14.17s: got copyright 1 fe
98m 14.96s: got udf/iso
98m 16.45s: got discinfo
98m 41.04s: got dvdinfo
117m 07.17s: detected dvd
117m 07.17s: drive D
117m 07.17s: video dvd 0
117m 07.17s: volume label
168m 34.15s: detected dvd
168m 34.25s: drive D
168m 34.25s: video dvd 1
168m 34.25s: volume label movie_title
168m 48.26s: got copyright 0 0
168m 48.98s: got udf/iso
168m 50.48s: got discinfo
169m 15.28s: got dvdinfo
186m 52.18s: detected dvd
186m 52.18s: drive D
186m 52.18s: video dvd 0
186m 52.18s: volume label
254m 58.96s: detected dvd
254m 59.07s: drive D
254m 59.07s: video dvd 1
254m 59.07s: volume label movie_title

dvdfab_process.log from laptop
19:22:55: Analyzing of DVD started
19:22:55: Analyzing of DVD completed successfully
19:22:55: Copy process started
19:38:52: Copy process completed successfully
19:39:36: Burn DVD folder (C:\Documents and Settings\userid\My Documents\DVDFab\Temp\FullDisc\movie_title\) started
19:56:22: Burn DVD completed successfully
20:47:52: Verify DVD started
20:47:53: Task_3 failed! Error=100

=============================

Cheers! ......jollyrob

[W&B]

Before offering assistance, you're not sending the dvd backed up with this log in the mail to anyone right? that would be piracy and that's not a good thing. I'm guessing you posted the wrong log or forgot and backed up this movie just to troubleshoot for your own personal use right?

[jollyrob]

Your assumption is correct, W&B - this disc was just being archived for personal use. The discs going in the mail are family movies painstakingly mastered from over 20 years of nasty videotape. Since discovering DVDFab and VideoRedo I have forever purged my machines of Roxio and its ilk for duplication and I don't trust the Windows copy integrity.

Cheers! ......jollyrob

[W&B]

As for your problem I suggest d/ling ImgBurn and following Troy512's instructions for installing and setting up the automatic write speed. select the "Verify disc after finished burning" within Fab. The VSO burn engine is buggy for some users and you'll find that You'll have much better success with the verify option with that program.

[W&B]

Yeah I'm sorry I just wanted to make sure my friend.
Edit: btw I wouldn't use that laptop for backups. those slim type drives are less than dependable so either use your desktop or a usb type drive with the lappy.

[jollyrob]

Thanks for the imgburn suggestion - I'll give that a shot when I get to the critical discs.

As for using the laptop - that's the machine's only function in life. It's battery gave up the ghost long ago so is of no use for travelling and I have made far too many coasters trying to burn discs while multitasking - even on the big desktop. When the internal drive dies (any day now) I'll get an external USB drive to last until the machine gives up the ghost.

[toaddub]

2009-10-07 19:39:38 Info Writing speed requested x8.0, effective x2.4

Your laptop appears to not burn well. I would use the desktop burner to burn.

VSO verification process is not as good as Imgburn's. If the burn is successful on a Verbatim, often times you don't need to verify. Just play the disc to see everything's ok.

[jollyrob]

Thank you all for your suggestions. I used Troy512's excellent instructions to install ImgBurn and ran some test backups tonight. All worked well and the verify function seems to confirm reliability of the backup.

Now, playing Devil's Advocate (since my customers love to do this to me daily), why isn't ImgBurn included with DVDFab as a default instead of VSO?

I'm not beating up anyone over this - just a simple question guys.

jollyrob