Having trouble copying Shutter Island

[AGJ]

Well you can always go to Device manager and uninstall the DVD drive and then reboot computer to let windows install again. Then see if DVDFab can actually use it correctly. Not sure if you tried that yet

[c0afanh]

I am not sure how ImgBurn searches for your drives but mine is also telling me that I have a CD/DVD-ROM Device which I do not, I have 2 burners???
===============================================
Filter Driver Load Order - ImgBurn v2.5.1.0
===============================================

Upper Device Filter: [None Found]
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: [None Found]
Lower Device Filter: [None Found]

@ c0afanh I am going to reread this thread again will post back
CBR929

Thank you CBR929. However, I have been conducting several tests between DVDFab v7.0.7.0 (registered version) and another DVD copying program. With the issues I have previously stated in my posts with DVDFab v7.0.7.0 (registered version), it as come to my amazement that the other DVD copying program have solved my issues. I am still a big fan of DVDFab and will continue to use it. Furthermore, I have been reading other posts as well as getting help with my issues using DVDFab v7.0.7.0, and it has come to my attention that many other customers are too have all types of issues using the latest version of DVDFab. The reason why I am conducting several tests is because I want to know the reason why I am have such difficulties using the latest version of DVDFab. I so far have tried using the VSO burning engine, ImageBurn burning engine, and the Nero Burning Rom engine. So far, all three has failed. I followed every single instructions to the tee that was given to me on this forum and so far it has failed. I even want as far as uninstalling the DVDFab v7.0.7.0 and using ccleaner to make sure it was cleared out. I than re-installed DVDFab and still am experience many issues with it. Again, I am a big fan of DVDFab and will continue to use. However, I think it's time to have a major fix and come out with a fixed updated DVDFab program. I will be conducting further tests and will post them here on the forum so that it can be looked at. I just want the DVDFab program to be much better. This is another reason why I am performing tests so that the DVDFab program can not only be better, but to let you guys know what errors or issues the program is having. Please get back to be on this. Thanks....c0afanh.

[CBR929]

c0afanh
What mode are you using in Fab for your burning? Also are you putting your movie in your D: drive and your blank media in your E: drive (if that is your other drives letter) for burning?
Please explain your process!!
If you are doing it the way I have asked have you tried putting your movie in your E: drive and ripping it to your Hdd and then putting your blank media in your E: drive and burning that way???
Give them a try and post back
CBR929

[CBR929]

I am not sure how ImgBurn searches for your drives but mine is also telling me that I have a CD/DVD-ROM Device which I do not, I have 2 burners???
===============================================
Filter Driver Load Order - ImgBurn v2.5.1.0
===============================================

Upper Device Filter: [None Found]
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: [None Found]
Lower Device Filter: [None Found]

@ c0afanh I am going to reread this thread again will post back
CBR929

[AGJ]

Not sure if that the problem or not but give it a try to see if that will fix your DVDFab issue. Here are my filters below as it as well shows only my DVD-ROM and not any of my other 4 DVD Burners I have installed

===============================================
Filter Driver Load Order - ImgBurn v2.5.1.0
===============================================

Upper Device Filter: [None Found]
Upper Class Filter: maplom
Device: CD/DVD-ROM Device
Lower Class Filter: dvdfab
Lower Class Filter: maploml
Lower Class Filter: ElbyCDFL
Lower Class Filter: AnyDVD
Lower Device Filter: [None Found]

[c0afanh]

actually the 2 first filter lists you submitted showed you having a CD/DVD-ROM. Would you have 2 DVD drives installed on your computer as one just might be a CD/DVD-Rom only while the other is the burner. that could be your problem as you could be using the wrong drive to burn with

Edit: Just took a quick glance at your posts and you do have 2 drives. Seems that you might have the Rom and burner mixed up. Go to start computer and right click your D drive and eject it as that is the Rom and the E drive is the burner. This way you not get them confused. Not sure if you have them mixed up that why I mentioned this

Here is another clipboard shot of my filters. You will see a difference as I discovered. In my previous clipboard shot of my filters from ImaBurn, it displayed my DVD burner as ATAPI iHAP322 8 UL19 (E (ATA). However, it's now showing that my device is just a CD/DVD-ROM Device. I did not change anything at all. I really don't know why this has changed. Is it because I have two drives on my computer? I have the first drive set as master, which is just a Lite-On DVD-ROM/CD-RW Combo SOHC-5236V Drive. And my second drive, which is set as slave is my Lite-On DVD-R/+R/-RW/+RW ATAPI iHAP322 Drive (DVD Burner). Should I set my DVD Burner to master instead of slave? Please help. Thanks....c0afanh.

===============================================
Filter Driver Load Order - ImgBurn v2.5.1.0
===============================================

Upper Device Filter: redbook
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: [None Found]
Lower Device Filter: imapi

Filter Name: redbook
File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: imapi
File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: IMAPI Kernel Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

[AGJ]

actually the 2 first filter lists you submitted showed you having a CD/DVD-ROM. Would you have 2 DVD drives installed on your computer as one just might be a CD/DVD-Rom only while the other is the burner. that could be your problem as you could be using the wrong drive to burn with

Edit: Just took a quick glance at your posts and you do have 2 drives. Seems that you might have the Rom and burner mixed up. Go to start computer and right click your D drive and eject it as that is the Rom and the E drive is the burner. This way you not get them confused. Not sure if you have them mixed up that why I mentioned this

[CBR929]

c0afanh
As stated we need to see a complete VSO burn log it will look similar to my post 19 attachment except that mine is a ImgBurn log

CBR929

[c0afanh]

those filters are fine and should not be interfering with DVDFab

Here is another clipboard shot of my filters. You will see a difference as I discovered. In my previous clipboard shot of my filters from ImaBurn, it displayed my DVD burner as ATAPI iHAP322 8 UL19 (E (ATA). However, it's now showing that my device is just a CD/DVD-ROM Device. I did not change anything at all. I really don't know why this has changed. Please help. Thanks....c0afanh.

===============================================
Filter Driver Load Order - ImgBurn v2.5.1.0
===============================================

Upper Device Filter: redbook
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: [None Found]
Lower Device Filter: imapi

Filter Name: redbook
File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: imapi
File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: IMAPI Kernel Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

[c0afanh]

We really have to have a look at your burn logs, since this is apparently, a burn issue, not to mention other essential info contained therein.

Please make certain that you did not inadvertently disable your log entries.
Common Settings > General > Diagnosis

The default location for the log directory is:
C:\Users\Administrator name\Documents\DVDFab\Log\
Regardless, the actual file path will be displayed.
Simply navigate to this location.

The log files are set by default. I did not inadvertently disable any of my log entries. I went to the log directory and found that I only see the following text documents or log entries: dvdfab_burn_vso and dvdfab_internal. I am having a lot of trouble with this updated version (7.0.7.0) of DVDFab. My DVDFab is the registered version. It is paid in full. Please help. Thanks....c0afanh.

[maineman]

We really have to have a look at your burn logs, since this is apparently, a burn issue, not to mention other essential info contained therein.

Please make certain that you did not inadvertantly disable your log entries.
Common Settings > General > Diagnosis

The default location for the log directory is:
C:\Users\Administrator name\Documents\DVDFab\Log\
Regardless, the actual file path will be displayed.
Simply navigate to this location.

[AGJ]

those filters are fine and should not be interfering with DVDFab

[c0afanh]

Well can you post your filters and to do that you open ImgBurn and select tools top left of program. In the dropdown you select filter drive load order and the you click Copy to Clipboard. Then when you post reply to this thread you right click on your mouse and select paste to past the filters

===============================================
Filter Driver Load Order - ImgBurn v2.5.1.0
===============================================

Upper Device Filter: redbook
Upper Class Filter: [None Found]
Device: ATAPI iHAP322 8 UL19 (E (ATA)
Lower Class Filter: [None Found]
Lower Device Filter: imapi

Filter Name: redbook
File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: imapi
File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: IMAPI Kernel Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

[c0afanh]

Well can you post your filters and to do that you open ImgBurn and select tools top left of program. In the dropdown you select filter drive load order and the you click Copy to Clipboard. Then when you post reply to this thread you right click on your mouse and select paste to past the filters

Here is the information about the filters of the ImageBurn program.

===============================================
Filter Driver Load Order - ImgBurn v2.5.1.0
===============================================

Upper Device Filter: redbook
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: [None Found]
Lower Device Filter: imapi

Filter Name: redbook
File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: imapi
File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: IMAPI Kernel Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Please get back to me as soon as you can. Thanks....c0afanh.

[CBR929]

How do you set the burn log to the DVD burner?

I am not sure you can, as the drive you set as your target should be listed as the drive doing the burning in your logs.
I think your drive may be showing up also when the program starts the burn process it will scan your computer for drives.
I also have 2 drives and my movie goes in my Erive and my blank disc goes in my Drive See attachment it will scan for drives and then use the drive that I pick for the task
CBR929