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    can't open disc

    Hi all,

    I have been using the program for several months and I love it - mainly because it's so user friendly and easy to navigate.

    I haven't really jiggered with any of the settings, so please forgive my ignorance if I don't know the answer to a question. I figured if I left everything as default, it would make it easier to ask questions should the time come.

    Well, the time has come. I have "The Girl with the Dragon Tattoo" in my DVD player on my laptop. I can play it just fine in Windows Media Player, but when I try to open it in DVDFab, I get stuck on the screen where it says it's trying to open the DVD, and I get a continuing status bar. I can hear it whirring and grinding, but it never seems to be able to open the disc. This is the second time this has happened with a DVD; I forget what the other one was, but I just gave up.

    Anyway, I contacted support, who told me to:

    1) Please try to install the latest beta version 8.0.2.2 at to copy again .

    2) Please open DVDFab program first, then insert your original movie DVDs to your DVD drive, then to see if the DVDFab can connect your DVD drive to recognize the original DVDs or not.

    If your DVDFab can't recognize original movies from DVD drive very well on your computer, please start the movie in your PC DVD Player (like PowerDVD) for a few seconds and then start the DVDFab analysis. Once the analysis starts, you can turn off the PC DVD player.

    3) You can also click the tick green icon button at the right top corner of the DVDFab screen, open "Common Settings" window, click on "Pathplayer", active/deactive it to copy your movies again.


    I did all of these, to no avail. Does anyone else ever have this problem, either with "Girl...Tattoo" or any others? Also, it won't let me cancel out of it. I can hit the "cancel" button, and all it does is ding at me. The only way I can close the program is if I either eject the disc or kill the process out of task manager (running Windows 7, btw).

    Any assistance or suggestions would be appreciated.

    Thanx,
    Jamie

    #2
    Install latest release as the one you linked to is an old version but should bee able to do movie any way. Go onto common settings and make sure you have Pathplayer set to always enabled as this movie is no problem for DVDFab

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      #3
      I have the one for 8.0.2.2. Not sure why that link went to an old site.

      Also, Pathplayer is already "always enabled."

      Any other suggestions?

      I wonder if just maybe the disc is bad, though that wouldn't make sense if I can play it in the Windows Media Player.

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        #4
        Try with the pathplayer disabled

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          #5
          Hi jamieresearch:
          This issue should fix on the new version 8056. Try it please.

          Thanks,
          Potti

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