Won't open

[LOWBONE]

Ever since the DVDFAB 8 upgrade(8022) was introduced I cannot get it to open unless I right click the icon. I cannot open the program! The program appears (right click), but it doesn’t respond. I have tried everything I can think of to resolve this, but nothing seems to rectify this problem. I’ve lost count how many times I’ve deleted the file and started from scratch. I even downloaded the beta 8023. NOTHING! I can still use 7070.
HELP!

[LOWBONE]

8024b

I now get a message that says "missing or corrupted files.
Please re-install DVDFAB.
I've done this quite a few times.

[CBR929]

Hi LOWBONE
Please uninstall Fab and use a good registry cleaner like CCleaner and clean the registry of Fab and reinstall.

You need to do a clean uninstall of DVDFab8 because sometimes programs can get files that become corrupt. You can uninstall DVDFab with the uninstall program. Open My Computer and go to c:\Program Files (OR) wherever you installed DVDFab, delete the "DVDFab" folder. Open "c:\WINDOWS \ PREFETCH" clean all the relevant ".pf " files with DVDFab. Then restart computer and check if there are some related files left, if does, please delete them.
Hope this helps
Post back
CBR929

[LOWBONE]

8084

Will try again utilizing the steps you outlined.. Thanks. I've uninstalled DVDFAB 8 and used the uninstall "button" quite a number of times, but perhaps there are some corrupt files lingering on my computer.
Thanks................Here I go.

[maineman]

If you have not done so, please do the following:
Download the installer, then close it (do not open and run).
Right click on the installer as be certain to run as administrator.

What OS are you running?

[kschucks]

Save problem and now resolved

Here's what I did to fix the EXACT same problem on my system:

I created a new Windows Vista User account to test if there was a problem with my user current profile. Sure enough, the DVDFab v8.0.2.9 software opened without error under the new profile.

I started comparing the two profile directories in C:\Users (Vista) to see what was different. There is a folder in my bad profile as follows C:\Users\username\AppData\Roaming\DVDFab\V8 that isn't in my good profile. There is a single file named "uictl_customize.xml", so I renamed it to "OLD-uictl_customize.xml" and tried running the software again under my orig profile. This time, the software opened without any errors!!!!

Upon customizing my UI again, a new version of the above XML file was created and the software still opens properly.

I compared the old and new XML files and the OLD is not properly ended:
- NOTE: All lines prior to <task name="flv" are exactly the same.
OLD:
<task name="flv" image_idx="16" show_task="1" used_time

NEW:
<task name="flv" image_idx="16" show_task="1" used_times="0" device="flv" show_text="to FLV" tip="Convert video file to FLV file."/>
<task name="3gp" image_idx="17" show_task="1" used_times="0" device="3gp" show_text="to 3GP" tip="Convert video file to 3GP file."/>
<task name="audio" image_idx="31" show_task="1" used_times="0" device="audio" show_text="Audio" tip="Extract audio from video file."/>
</pane>
</dvdfab>

-----
I hope this helps you resolve your issue. Glad it fixed mine!!!