disk won't copy

[brasstownjim]

2010-11-11 10:01:53 ---- ******************** Log session stop 11-Nov 10:01:53.750 PID 3328********************
2010-11-11 10:01:36 Info Current Drive selected : 1:0:0 - Optiarc DVD+-RW AD-5170S 101B [D] (Ide)
2010-11-11 10:01:36 Info Using Advanced SPTI interface
2010-11-11 10:01:36 Info System default language : English (United States)
2010-11-11 10:01:36 Info User default language : English (United States)
2010-11-11 10:01:36 Info DLL Version : 4.0.11.473
2010-11-11 10:01:36 Info DLL : C:\Program Files\DVDFab 8\vso_hwe.dll
2010-11-11 10:01:36 Info Version : 8, 0, 4, 0
2010-11-11 10:01:36 Info ExeName : C:\Program Files\DVDFab 8\DVDFab.exe
2010-11-11 10:01:36 Info OS : Microsoft Windows XP Home Edition (Build 2600: Service Pack 3)
2010-11-11 10:01:36 ---- ******************** Log session start 11-Nov 10:01:36.875 PID 3328********************


11:56:21: Analyzing of DVD started
11:56:21: Analyzing of DVD completed successfully
11:56:21: Copy process started
12:09:36: Task_1 failed! Error=102()

DVDFab 8.0.4.0 (2010/11/11 09:44:41)

0m 01.62s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 34.90s: detected dvd
0m 37.76s: drive D
0m 37.76s: dvd type 0
0m 37.76s: volume label
1m 02.36s: detected dvd
1m 05.07s: drive D
1m 05.07s: dvd type 0
1m 05.07s: volume label
16m 26.07s: terminate process


DVDFab 8.0.4.0 (2010/11/11 10:01:36)

0m 01.32s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1


had to work to getpart 1 to finally copy

running passkey shows possible bad sectors but still finished did not copy

also changed path

[Anny]

can't copy

Hi brasstownjim,

1) Please understand that "Task_1 failed! Error=102" error message that means DVD_Error_ReadFile (failed to read original disc's File ).

2) Please check if this original disc is bad (dirty/scratched). Clean it firstly before you copy.

And if it doesn't help, you had better return your DVD for exchange.

3) Don't forget to clean your drive as well - it needs to be cleaned once in a while, time spent on basic maintenance will give you more satisfaction with the next process.

Best regards,
Anny
DVDFab Support Team

[brasstownjim]

I always clean disk using dv d dr a motorized unit as i mentioned passkey did show possible bad sectors.

I ordered a disk scratch remover unit and will test but does anyone have opinions on these machines?

[Mona]

Hi brasstownjim,

For your problem, please copy other DVDs to see if this ("Task_1 failed! Error=102") is a universal problem or just for this one DVD?

Please also click the tick green icon button at the right top corner of the DVDFab screen, open "Common Settings" window, click on "Pathplayer", set as "Always enable PathPlayer" to see the result.

Regards,

mona