DVD Ripper Chuck Season 4 Disk 2 won't open

[Hydroace]

Greetings,

I have been adding movies and tv shows to a backup drive, and some disks won't load. For example, DVDfab read and ripped Chuck Season 4 Disks 1, 3, & 4, but disk 2 won't load. The disk will play in a conventional DVD player, and will play in the computer's DVD player, but DVDfab repeatedly asks me if I want to Retry, Abort, Ignore, or Ignore All - but won't load the disk.

I've attached DVDfab_internal.log; there was no DVDfab_process.log in the Log folder.

DVDfab reports as:

Info for drive [E:\] (DVDFab 8.1.7.6)
Vendor: TSSTcorp
Product: CDDVDW SH-S223Q
Revision: SB03
Vendor specific: 1219
Drive region control: RPC II
Drive region: 1
User changes left: 4
Vendor resets left: 4

No disc in drive. (even though there is a disk in the drive)

Additional information: (Taken from Chuck S4D1)

SOURCE FILE TYPE: MPEG-PS
SOURCE VIDEO TYPE: MPEG2
SOURCE VIDEO RESOLUTION: 720*480 @23.976 fps
SOURCE AUDIO TYPE: 2, see below

384 Kbps, 48.0 Kz, 16 bits, 6channels, AC-3 (DVD-Video)
192 Kbps, 48.0 KHz, 16 bits, 2 channels, AC-3 (DVD-Video)(Dolby Digital)

DVDFab VERSION: 8.1.7.6
DVDFab PROFILE: generic.mp4.h264.mp3
OUTPUT RESOLUTION: 720x404
OUTPUT CROP: ??
OUTPUT BITRATE: Fixed Bitrate 1047 kbps
OUTPUT PASSES: Fast Encoding (1-pass)

Any help with the rip would be greatly appreciated.

Dennis

[GregiBoy]

This error is cause by either marks, scratches or manufacturing defects on the disk.

Inspect, clean and polish the disk and give it another try.

Playing a disk is not the same as decrypting it. Apples and Oranges!!!

[Hydroace]

Thanks GregiBoy - it looks shiny ;-) but I'll hit it again with the polisher.

Failing that, I'll record off the screen. It's not as elegant a solution as DVDfab decryption, but it beats a sharp stick in the eye.

Onward -