DVD Ripper Audio out of sync

[Mikey B]

I've been using DVDfab for some time but the latest version of 9 has an audio sync issue when ripping direct from disc to mp4.

Movies I've ripped with version 8 do not appear to be out of sync.

Can anyone point me in the right direction regarding a fix for this issue.

Mikey B

[terry5]

Hi Mikey B,
Which profile did you use for mp4? Please post the related internal log here. Thanks.

[Mikey B]

Audio out of sync

Hi Terry,

How do I post the required log files.

Mikey B

[CBR929]

Hi Mikey B
Open Fab click the ? top right, open log folder.
CBR929

[twelfpop]

Hi all

I have the same issue



windows seven familly no SP
dvdfab 9040

example movie: Wrath of titans

profile: mkv.h264.ac3

ripp from disk to mkv, no sync issue at the beginning of the mkv, but at the end of the mkv, audio is about 1 second late from video

here is the log:

DVDFab 9.0.4.0 (2013/05/16 23:26:50)


0m 00.23s: Start preload dll...
0m 00.29s: Load dll successful.
0m 00.29s: Start load fabplay dll...
0m 00.37s: Load fabplay dll successful.
0m 00.37s: Windows os type is: 13.
0m 00.37s: Transfer settings successful.
0m 01.20s: GPUAccelerate: 12351
0m 01.20s: CUDA cap: 1
0m 01.20s: Support coreavc decode: 0
0m 01.20s: Graphics info: : :
0m 01.20s: Load config successful.
0m 01.21s: Qt Translator file load success
0m 01.41s: Start get sys number.
0m 01.43s: Serial number is: bc-ae-c5-0f-ac-82:48-5d-60-86-35-59
0m 01.43s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
0m 01.43s: Version is: 9040
0m 01.43s: Product is: 2
0m 01.43s: Connect type is: 0
0m 02.46s: Times of connecting error is: 0
0m 02.46s: Parse string is: 22:1400192863
0m 02.46s: Parse string is: 21:1400192863
0m 02.46s: Parse string is: OV:9040
0m 02.46s: Parse string is: BV:9039
0m 02.46s: Parse string is: S:9d12e1613c3292b8fa75593594786aa9
0m 02.49s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
0m 02.49s: End check info.
0m 02.63s: Init profile data driver sucessful.
0m 02.63s: Init GPU settings sucessful.
0m 03.41s: Profile Manager :: End Load Profile
0m 09.51s: Begin init preview play engine.
0m 09.96s: Init internal engine successful.
0m 10.15s: Init burn engine successful.
0m 23.81s: opening drive E
0m 23.81s: opened i/o
0m 23.82s: got media type 16
0m 28.47s: got max lba 17641695
0m 29.59s: got disc type 20
0m 29.60s: type Blu-ray BDMV
0m 29.60s: volume label WRATH_OF_THE_TITANS
0m 29.60s: opening drive E
0m 29.60s: opened i/o
0m 29.60s: got media type 16
0m 29.97s: got max lba 17641695
0m 31.26s: got disc type 20
0m 31.26s: type Blu-ray BDMV
0m 31.26s: volume label WRATH_OF_THE_TITANS
0m 31.30s: internal path E:/BDMV/
0m 32.25s: aacs 0 bd+ 0
0m 38.03s: got bdmv
0m 45.25s: Java protection is removed by StealthyClone anti-protection.
0m 45.32s: got discinfo
0m 51.13s: got bdmv
1m 10.85s: got extended bdinfo
1m 10.85s: opened blu-ray
1m 12.28s: ========WorkAttr::SetSource=======
1m 12.28s: Source Title :
1m 12.28s: Source Video Size Original : 1920 x 1080
1m 12.28s: Source Video Size Display : 1920 x 1080
1m 12.28s: Source Video FPS : 24000 / 1001
1m 12.28s: Source Video Bitrate : 1200
1m 12.28s: Source Audio Bitrate : 0
1m 12.28s: Source Audio Channels : 6
1m 12.28s: Source Audio Volume : 100
1m 12.28s: Work Profile : mkv.h264.ac3
1m 12.75s: CommmandLine in fabopensource is
2m 15.95s: ========WorkAttr::SetSource=======
2m 15.95s: Source Title :
2m 15.95s: Source Video Size Original : 1920 x 1080
2m 15.95s: Source Video Size Display : 1920 x 1080
2m 15.95s: Source Video FPS : 24000 / 1001
2m 15.95s: Source Video Bitrate : 1200
2m 15.95s: Source Audio Bitrate : 0
2m 15.95s: Source Audio Channels : 6
2m 15.95s: Source Audio Volume : 100
2m 15.95s: Work Profile : mkv.h264.ac3
3m 58.70s: ========WorkAttr::SetSource=======
3m 58.70s: Source Title :
3m 58.70s: Source Video Size Original : 1920 x 1080
3m 58.70s: Source Video Size Display : 1920 x 1080
3m 58.70s: Source Video FPS : 24000 / 1001
3m 58.70s: Source Video Bitrate : 1200
3m 58.70s: Source Audio Bitrate : 0
3m 58.70s: Source Audio Channels : 6
3m 58.70s: Source Audio Volume : 100
3m 58.70s: Work Profile : mkv.h264.ac3
4m 15.51s: ========WorkAttr::SetSource=======
4m 15.51s: Source Title :
4m 15.51s: Source Video Size Original : 1920 x 1080
4m 15.51s: Source Video Size Display : 1920 x 1080
4m 15.51s: Source Video FPS : 24000 / 1001
4m 15.51s: Source Video Bitrate : 1200
4m 15.51s: Source Audio Bitrate : 0
4m 15.51s: Source Audio Channels : 6
4m 15.51s: Source Audio Volume : 100
4m 15.51s: Work Profile : mkv.h264.ac3
4m 16.62s: ========WorkAttr::SetSource=======
4m 16.62s: Source Title :
4m 16.62s: Source Video Size Original : 1920 x 1080
4m 16.62s: Source Video Size Display : 1920 x 1080
4m 16.62s: Source Video FPS : 24000 / 1001
4m 16.62s: Source Video Bitrate : 1200
4m 16.62s: Source Audio Bitrate : 0
4m 16.62s: Source Audio Channels : 6
4m 16.62s: Source Audio Volume : 100
4m 16.62s: Work Profile : mkv.h264.ac3
4m 31.07s: Start check Blu-ray Ripper (3D Plus) register status.
4m 31.07s: End check Blu-ray Ripper (3D Plus) register status: Enable
4m 35.85s: OPList at BD Ripper : (4113.2),(4354.2)
4m 35.85s: Blu-ray ripper (3D Plus) check watermark flag: 0
4m 35.85s: ------------------ convert work begin(1/1) ------------------
4m 35.85s: info: create config(bluray2video)
4m 35.85s: info: use profile(mkv.h264.ac3)
4m 35.85s: info: bluray playlist(100),angle(0),chapter(1->11),BDAV(no)
4m 35.85s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
4m 35.85s: info: video stream[4113][codec(h264) opcode(compress)]
4m 35.88s: info: set output video frame_rate(24000/1001)
4m 35.88s: info: audio stream[4354][codec(ac3) channels(6) sample(48000) bitrate(448000) opcode(compress)]
4m 35.88s: info: change opcode! audio[4354][codec(ac3) channels(6) sample(48000) bitrage(448000)] is the same as output[ac3,6,48000,448000], only copy it
4m 35.88s: info: Subtitle Mode(Render) -- Display only forced Subtitle(true)
4m 35.88s: try to use gpu acceleration(1) for video decoding
4m 35.88s: CUDA GPU acceleration for video decoding enabled
4m 35.89s: CUDA GPU acceleration for video encoding enabled
4m 35.90s: info: h264_encode: encode param profile(2) level(41) bitrate(5000)
4m 36.21s: info: processing source(00003.m2ts)
5m 05.31s: info: processing source(00008.m2ts)
5m 54.42s: info: processing source(00010.m2ts)
7m 18.83s: info: processing source(00006.m2ts)
8m 48.18s: info: processing source(00013.m2ts)
10m 00.37s: info: processing source(00014.m2ts)
11m 30.99s: info: processing source(00015.m2ts)
12m 43.84s: info: processing source(00016.m2ts)
16m 52.90s: info: processing source(00042.m2ts)
18m 19.58s: info: processing source(00026.m2ts)
19m 36.87s: info: processing source(00043.m2ts)
21m 06.25s: info: processing source(00027.m2ts)
23m 56.09s: info: processing source(00044.m2ts)
25m 58.23s: info: processing source(00028.m2ts)
29m 05.25s: info: processing source(00045.m2ts)
31m 52.02s: info: processing source(00029.m2ts)
32m 55.02s: info: processing source(00047.m2ts)
34m 38.28s: info: processing source(00030.m2ts)
35m 51.23s: info: processing source(00048.m2ts)
37m 17.40s: info: processing source(00031.m2ts)
40m 54.61s: info: processing source(00032.m2ts)
42m 33.69s: info: processing source(00033.m2ts)
49m 22.40s: ------------------ convert work finished ------------------

[Jonatan]

Disable gpu acceleration and report back

[twelfpop]

here it is without cuda (by the way, much less info in the log here, is thisnormal?)

still the same thing: at the end of the movie, audio is about 1 seconde


DVDFab 9.0.4.0 (2013/05/22 20:07:12)

0m 00.35s: Start preload dll...
0m 00.45s: Load dll successful.
0m 00.47s: Start load fabplay dll...
0m 00.59s: Load fabplay dll successful.
0m 00.59s: Windows os type is: 13.
0m 00.60s: Transfer settings successful.
0m 01.01s: GPUAccelerate: 12351
0m 01.02s: CUDA cap: 1
0m 01.02s: Support coreavc decode: 0
0m 01.02s: Graphics info: : :
0m 04.09s: Profile Manager :: End Load Profile
26m 42.63s: info: processing source(00015.m2ts)
29m 24.58s: info: processing source(00016.m2ts)
39m 14.12s: info: processing source(00042.m2ts)
42m 44.26s: info: processing source(00026.m2ts)
45m 43.10s: info: processing source(00043.m2ts)
49m 10.86s: info: processing source(00027.m2ts)
55m 50.92s: info: processing source(00044.m2ts)
60m 43.79s: info: processing source(00028.m2ts)
67m 59.67s: info: processing source(00045.m2ts)
74m 46.13s: info: processing source(00029.m2ts)
77m 13.54s: info: processing source(00047.m2ts)
81m 42.15s: info: processing source(00030.m2ts)
84m 27.23s: info: processing source(00048.m2ts)
87m 58.49s: info: processing source(00031.m2ts)
96m 24.47s: info: processing source(00032.m2ts)
100m 14.79s: info: processing source(00033.m2ts)
115m 53.53s: ------------------ convert work finished ------------------

[Jonatan]

R u ripping this straight from disc or hdd

[twelfpop]

directly from disc

[deaconblue26]

Ok same issue here. Been using all forms of DVDFab for about 5 years or more and this last update is the only one to screw my audio. I loaded 9.0.4.0 and 5 attempts later I can not get the audio to sync. Going directly from disc. Interlaced and deinterlaced. MP4, MKV, AVI, XVid. Single fast pass. Double. High quality. Normal quality. CUDA. Software. Nothing works.
I finally reinstalled 9.0.3.8 but now it is doing it on that one too. This is frustrating. Can anyone help on this?

[Jonatan]

Try coping movie to hdd fist then use movie on hdd as source for ripper
Thats how i always do it and rarely have audio sync issues

[twelfpop]

Hi all

well to be honest I cannot, lack of time. I bought this soft because the Cuda Support and thus the faster ripp process. I just ripped it once without cuda to check if the problem was Cuda, but I unfortunately cannot test all the combinations to find where the problem is. On my pc it is taking ages to ripp a BD without cuda.

Rather than a workaround, I am seeking for a real solution with root cause identified. It seems that some other people have and out of sync problem too, so I think it is worth it investigating further on this, don't you guys agree?
by the way, is this forum an official forum to ask for support or is it just a user forum for sharing problems and potential workarounds with other users? If this is just a user forum, can someone help me and tell me where to go for an official support from dev team?

[Jonatan]

:-)

E

well to be honest I cannot, lack of time

Suit your self
btw i didnt figure this out in one day took many hours/days to get a hang of it

I bought this soft because the Cuda Support

Personally i wold stay away from cuda imo causes more problems than its worth stick to software or quick sync

I am seeking for a real solution

I gave you a solution now thats on you

is this forum an official forum to ask for support or is it just a user forum for sharing problems and potential workarounds with other users? If this is just a user forum, can someone help me and tell me where to go for an official support from dev team?

I wold say its a official forum dvdfa staff,mods, and users are on this site to give tech support the mods and users are donating their time not paid only dvdfab staff

You say you dont have time but what i stated in previous post may be good idea andfor my advice me and quite a few others copy main movie to hdd first then rip thats how i got taught how to do it and all my movies are in sync

Dvdfab is the best i have found

On my pc it is taking ages to ripp a BD without cuda.

Maybe time to upgrade cpu

Hope it helps

[glenns]

http://www.dvdfab.com/contact.htm

Here is the contact form for support from the Fab team.

[Senor Bag]

Try coping movie to hdd fist then use movie on hdd as source for ripper
Thats how i always do it and rarely have audio sync issues

I tried that method. After making the copy to the HDD, I then selected one of the m2ts files and dropped it into the ripper for mkv.

DVDFab then automatically switches to converter. However, since I have not purchased the converter, DVDFab puts a watermark on the resulting file, although the audio is in sync.

For me, that solution didn't work.