BD Ripper (3D Plus) Star Wars A New Hope Audio Distorted

[Keo]

So I have the Star Wars bluray box set and I have successfully ripped Episodes 1 - 3. When I rip Episode 4 "A New Hope" The audio is terribly distorted. Has anyone else experienced this?

[glenns]

Post your internal log file and if you burned it to disk post your fabburn log. see how at the link below.

[geilee]

Please post your dvdfab_internal log.

[Keo]

Sorry about the delayed response. I apparently wasn't setup to get notifications on my own post. Here is my log output. I am just trying to rip the movie to an MP4

DVDFab 9.1.1.5 (2013/12/10  08:06:50)

 0m 00.20s: Start preload dll...
 0m 00.24s: Load dll successful.
 0m 00.24s: Start load fabplay dll...
 0m 00.31s: Load fabplay dll successful.
 0m 00.31s: Transfer settings successful.
 0m 00.31s: info: fabcheck logpath= C:/Users/Keo/Documents/DVDFab9/Log/
 0m 00.61s: fab_check_gpu is running ...
 0m 01.11s: fab_check_gpu run successful 
 0m 01.11s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 4
 0m 01.11s: GPUAccelerate: 7
 0m 01.11s: GPUAccelerate setting: 0, 0
 0m 01.11s: CUDA cap: 0
 0m 01.11s: Support coreavc decode: 0
 0m 01.11s: Lighting shrink status: 0, 0
 0m 01.11s: Graphics info: AMD Radeon HD 6700 Series :  : 
 0m 01.12s: Load config successful.
 0m 01.12s: Windows os type is: 13.
 0m 01.25s: Parse string is: 21:1401417298
 0m 01.25s: Parse string is: 22:1401417298
 0m 01.25s: Parse string is: 11:1418049095
 0m 01.25s: Parse string is: 20:0
 0m 01.25s: Parse string is: OV:9115
 0m 01.25s: Parse string is: BV:9112
 0m 01.25s: Parse string is: S:9c0ef3202283c534e04280c59b6f1e20
 0m 01.26s: Option check status: Local
 0m 01.26s: HD Decrypter-1-0-215811
 0m 01.26s: DVD to DVD (Gold)-1-0-215811
 0m 01.26s: DVD to DVD-1-0-215811
 0m 01.26s: DVD to Mobile-1-1-2014128
 0m 01.26s: Blu-ray to Blu-ray-0-0-200011
 0m 01.26s: Blu-ray to Mobile-1-1-2014530
 0m 01.27s: File to Mobile-1-0-215811
 0m 01.27s: Blu-ray to DVD-1-0-215811
 0m 01.27s: File to DVD-1-0-215811
 0m 01.27s: File to Blu-ray-1-0-215811
 0m 01.27s: File Mover-1-0-215811
 0m 01.27s: Blu-ray to 3D-1-1-2014530
 0m 01.27s: 2D to 3D-1-0-215811
 0m 01.27s: Blu-ray Decrypt-1-0-200011
 0m 01.27s: DVD Decrypt-1-0-200011
 0m 01.27s: Start get sys number.
 0m 01.27s: connect 0 : start.
 0m 01.27s: Serial number is: 00-1f-d0-0c-27-9d
 0m 01.28s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
 0m 01.28s: Version is: 9115
 0m 01.28s: Product is: 2
 0m 01.27s: Init GPU settings successful.
 0m 01.28s: Connect type is: 0
 0m 01.28s: CommmandLine: 
 0m 01.94s: Times of connecting error is: 0
 0m 01.94s: Parse string is: 21:1401417298
 0m 01.94s: Parse string is: 22:1401417298
 0m 01.94s: Parse string is: 11:1418049095
 0m 01.95s: Parse string is: 20:0
 0m 01.95s: Parse string is: OV:9115
 0m 01.95s: Parse string is: BV:9112
 0m 01.95s: Parse string is: S:4534201b7cfe33b73bdec73514a2eed4
 0m 02.15s: connect 0 : 1:1-10:1-11:1-12:1-13:1-14:1-15:1-
 0m 02.22s: Option check status: NewWork
 0m 02.22s: HD Decrypter-1-0-215811
 0m 02.22s: DVD to DVD (Gold)-1-0-215811
 0m 02.22s: DVD to DVD-1-0-215811
 0m 02.22s: DVD to Mobile-1-1-2014128
 0m 02.22s: Blu-ray to Blu-ray-0-0-200011
 0m 02.22s: Blu-ray to Mobile-1-1-2014530
 0m 02.22s: File to Mobile-1-0-215811
 0m 02.22s: Blu-ray to DVD-1-0-215811
 0m 02.22s: File to DVD-1-0-215811
 0m 02.23s: File to Blu-ray-1-0-215811
 0m 02.23s: File Mover-1-0-215811
 0m 02.23s: Blu-ray to 3D-1-1-2014530
 0m 02.23s: 2D to 3D-1-0-215811
 0m 02.23s: Blu-ray Decrypt-1-0-200011
 0m 02.23s: DVD Decrypt-1-0-200011
 0m 02.62s: Begin init preview play engine.
 0m 02.63s: Init DirectShow engine successful.
 0m 02.87s: Profile Manager :: End Load Profile 
 0m 03.07s: Burn engine: start init.
 0m 03.16s: Burn engine: type-0.
 0m 03.16s: Burn engine: 0- D:\ [HL-DT-ST BDDVDRW CH12LS28 1.00 (Ide)].
 0m 03.16s: Burn engine: end init.
 0m 03.70s: Init setting page successful.
 4m 59.22s: Init driveX with I/O mode: 0
 4m 59.23s: opening drive D
 4m 59.23s: opened i/o
 4m 59.24s: got media type 15
 5m 01.82s: got max lba 18057599
 5m 02.59s: got disc type 20
 5m 02.60s: type Blu-ray BDMV
 5m 02.60s: volume label HOBBIT_PART1
 5m 02.62s: Open blu-ray disc expired time: 215811
 5m 02.62s: internal path D:/BDMV/
 5m 02.62s: aacs 1 bd+ 0
 5m 02.91s: got bdmv
 5m 03.01s: movie name: the hobbit  an unexpected journey||hobbit_part1
 5m 03.02s: got agid 0
 5m 03.04s: sent host cert chal
 5m 03.04s: got drive cert chal
 5m 03.04s: BEC 1
 5m 03.04s: DRIVE_VENDOR 0x0074
 5m 03.06s: got drive key
 5m 03.06s: got host key signature
 5m 03.06s: verified drive signature
 5m 03.07s: verified host signature
 5m 03.09s: sent host signature and key point
 5m 03.09s: got bus key
 5m 03.10s: got volume id
 5m 03.10s: got volume id mac
 5m 03.10s: volume id is correct
 5m 03.10s: got vid
 5m 03.24s: blu-ray 74FE9D1998C464AE3D46E7038DD9F762C7942DBF
 5m 05.04s: cert BEE=0x00 same
 5m 06.27s: got agid 0
 5m 06.28s: sent host cert chal
 5m 06.28s: got drive cert chal
 5m 06.28s: BEC 1
 5m 06.29s: DRIVE_VENDOR 0x0074
 5m 06.31s: got drive key
 5m 06.31s: got host key signature
 5m 06.31s: verified drive signature
 5m 06.31s: verified host signature
 5m 06.33s: sent host signature and key point
 5m 06.33s: got bus key
 5m 08.27s: D AB06719F
 5m 08.28s: got vuk
 5m 08.60s: got unit key 2
 5m 14.53s: got bdmv
 5m 18.61s: got extended bdinfo
 5m 18.62s: opened blu-ray
 5m 24.17s: ========WorkAttr::SetSource=======
 5m 24.17s: Source Video Size Original : 1920 x 800 
 5m 24.18s: Source Video Size Display : 1920 x 800 
 5m 24.18s: Source Video FPS : 24000 / 1001 
 5m 24.18s: Source Video Bitrate : 1200 
 5m 24.18s: Source Audio Bitrate : 0 
 5m 24.18s: Source Audio Channels : 8 
 5m 24.18s: Source Audio Volume : 100 
 5m 24.18s: Work Profile : MP4 
 6m 16.21s: UILog:OnMsgToolbar_Start
 6m 16.21s: UILog:Msg Start : ready start
 6m 16.22s: UILog:Msg Start : start test run work
 6m 16.22s: UILog:right button to null, work falg = -1
 6m 16.23s: UILog:Msg Start : run work
 6m 16.23s: UILog:Run current Work.
 6m 16.23s: UILog:Begin work ripper.
 6m 16.23s: UILog:Begin work copy or converter.
 6m 16.23s: Start check Blu-ray Ripper (3D Plus) register status.
 6m 16.24s: End check Blu-ray Ripper (3D Plus) register status: Enable
 6m 16.24s: UILog:start running at thread.
 6m 16.25s: UILog:return flag at start running at thread ok.
 6m 16.26s: OPList at BD Ripper : (4113.2),(4352.2),(4608.32)
 6m 16.26s: Blu-ray ripper (3D Plus) check watermark flag: 0
 6m 16.90s: ------------------  convert work begin(1/1)  ------------------ 
 6m 16.90s: info: create config(bluray2video)
 6m 16.90s: info: use profile(MP4)
 6m 16.90s: info: bluray playlist(100),angle(0),chapter(1->33),BDAV(no)
 6m 16.91s: info: 3D working_mode(disable), 3D format(sbs_lef_right) 
 6m 16.91s: info: stream input@ Video(4113)[codec(h264) size(1920*1080) fps(24000/1001) interlace(0) opcode(compress)]
 6m 16.93s: info: perset file config OK ! 
 6m 16.93s: info: set output video frame_rate(24000/1001)
 6m 16.93s: info: stream output Video(4113)[codec(h264) size(1920*800) fps(24000/1001) interlace(0)]
 6m 16.93s: info: stream input@ Audio(4352)[codec(dca) channels(8) sample(48000) bitrate(0) bitdepth(24) opcode(compress)]
 6m 16.94s: info: stream output Audio(4352)[codec(aac) channels(6) sample(48000) bitrate(448000) bitdepth(16)]
 6m 16.94s: info: stream input@ SubPicture(4608)[codec(pgssub) language(English) opcode(remux)]
 6m 16.94s: info: stream output SubPicture(4608)[codec(dvdsub) language(English)]
 6m 16.94s: info: SubMode(Remux) -- Display Only forced Subtitle(true)  
 6m 16.95s: UILog:MsgWork:WorkStatus_Start
 6m 16.95s: info: enable multi-thread software decoder, thread count = 4
 6m 18.03s: info: h264_encode: encode param profile(1) level(40) bitrate(5488) crf(-1)
 6m 22.11s: info: processing source(00001.m2ts) 
254m 29.71s: info: audio_decode finish job
254m 30.46s: audio_encode finish job
255m 05.75s: ------------------  convert work finished  ------------------
255m 08.21s: UILog:MsgWork:current work finish : 3
255m 08.21s: UILog:Run Work to end.
258m 13.26s: opening drive D
258m 13.26s: opened i/o
258m 13.27s: got media type 15
258m 13.67s: got max lba 23780191
258m 15.30s: got disc type 20
258m 15.30s: type Blu-ray BDMV
258m 15.30s: volume label A_NEW_HOPE
258m 15.31s: Open blu-ray disc expired time: 215811
258m 15.31s: internal path D:/BDMV/
258m 16.19s: aacs 1 bd+ 1
258m 16.50s: got bdmv
258m 16.82s: movie name: a new hope||a_new_hope
258m 16.82s: got agid 0
258m 16.83s: sent host cert chal
258m 16.84s: got drive cert chal
258m 16.84s: BEC 1
258m 16.84s: DRIVE_VENDOR 0x0074
258m 16.86s: got drive key
258m 16.86s: got host key signature
258m 16.87s: verified drive signature
258m 16.87s: verified host signature
258m 16.89s: sent host signature and key point
258m 16.89s: got bus key
258m 16.90s: got volume id
258m 16.90s: got volume id mac
258m 16.90s: volume id is correct
258m 16.90s: got vid
258m 17.00s: blu-ray 352EF2F6478F595807CD42842CFF60FE803B6AA3
258m 17.57s: cert BEE=0x00 same
258m 21.49s: D 94647E41
258m 54.00s: got vuk
258m 54.00s: got fut
258m 54.37s: got unit key 7
259m 10.09s: got bdmv
259m 15.48s: got extended bdinfo
259m 15.48s: opened blu-ray
259m 23.22s: ========WorkAttr::SetSource=======
259m 23.23s: Source Video Size Original : 1920 x 816 
259m 23.23s: Source Video Size Display : 1920 x 816 
259m 23.23s: Source Video FPS : 24000 / 1001 
259m 23.23s: Source Video Bitrate : 1200 
259m 23.23s: Source Audio Bitrate : 0 
259m 23.23s: Source Audio Channels : 7 
259m 23.23s: Source Audio Volume : 100 
259m 23.23s: Work Profile : MP4 
261m 19.96s: UILog:OnMsgToolbar_Start
261m 19.97s: UILog:Msg Start : ready start
261m 19.97s: UILog:Msg Start : start test run work
261m 19.98s: UILog:Msg Start : run work
261m 19.98s: UILog:Run current Work.
261m 19.98s: UILog:Begin work ripper.
261m 19.98s: UILog:Begin work copy or converter.
261m 19.99s: Start check Blu-ray Ripper (3D Plus) register status.
261m 19.99s: End check Blu-ray Ripper (3D Plus) register status: Enable
261m 19.99s: UILog:start running at thread.
261m 20.00s: UILog:return flag at start running at thread ok.
261m 20.01s: OPList at BD Ripper : (4113.2),(4352.2),(4608.32)
261m 20.01s: Blu-ray ripper (3D Plus) check watermark flag: 0
261m 20.35s: ------------------  convert work begin(1/1)  ------------------ 
261m 20.35s: info: create config(bluray2video)
261m 20.36s: info: use profile(MP4)
261m 20.36s: info: bluray playlist(850),angle(1),chapter(1->51),BDAV(no)
261m 20.36s: info: 3D working_mode(disable), 3D format(sbs_lef_right) 
261m 20.37s: info: stream input@ Video(4113)[codec(h264) size(1920*1080) fps(24000/1001) interlace(0) opcode(compress)]
261m 20.37s: info: perset file config OK ! 
261m 20.38s: info: set output video frame_rate(24000/1001)
261m 20.38s: info: stream output Video(4113)[codec(h264) size(1920*816) fps(24000/1001) interlace(0)]
261m 20.38s: info: stream input@ Audio(4352)[codec(dca) channels(7) sample(48000) bitrate(0) bitdepth(24) opcode(compress)]
261m 20.39s: info: stream output Audio(4352)[codec(aac) channels(6) sample(48000) bitrate(448000) bitdepth(16)]
261m 20.39s: info: stream input@ SubPicture(4608)[codec(pgssub) language(English) opcode(remux)]
261m 20.39s: info: stream output SubPicture(4608)[codec(dvdsub) language(English)]
261m 20.40s: info: SubMode(Remux) -- Display Only forced Subtitle(true)  
261m 20.40s: UILog:MsgWork:WorkStatus_Start
261m 20.40s: info: enable multi-thread software decoder, thread count = 4
261m 21.44s: info: h264_encode: encode param profile(1) level(40) bitrate(5635) crf(-1)
261m 25.54s: info: processing source(00300.m2ts) 
264m 58.01s: info: processing source(00301.m2ts) 
439m 08.28s: info: audio_decode finish job
439m 08.41s: audio_encode finish job
439m 59.18s: ------------------  convert work finished  ------------------
440m 02.34s: UILog:MsgWork:current work finish : 3
440m 02.34s: UILog:Run Work to end.

[geilee]

Hi,
I'm reproduced this problem, this may be the result of 6.1 audio tracks, our developers are trying to fix it, please wait! Thanks
Suggest you to choose the other audio tracks and try it again, we'll fix it ASAP.

[Keo]

Hi,
I'm reproduced this problem, this may be the result of 6.1 audio tracks, our developers are trying to fix it, please wait! Thanks
Suggest you to choose the other audio tracks and try it again, we'll fix it ASAP.

Thanks for the quick response.